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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Skype (discontinued)

    Score7.1 out of 10
    N/ASkype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025.

    $2.99

    per month

    Webex Meetings

    Score8.4 out of 10
    N/AWebex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

    $14.50

    per month per user

    Pricing
    Skype (discontinued)Webex Meetings
    Editions & Modules
    United States Subscription
    $2.99
    per month
    North America Subscription
    $6.99
    per month
    India Subscription
    $7.99
    per month
    Webex Meet
    $14.50
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Skype (discontinued)Webex Meetings
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Skype (discontinued)Webex Meetings
    Considered Both Products
    Discontinued Products
    Chose Skype (discontinued)
    Microsoft Teams is more suitable for teams who share information in Channels. It also allows simple management of tasks and projects through the integrated Kanban Board. Zoom and Webex Meetings are more suitable for holding Webinars. Zoom is easy to use for holding meetings …
    Incentivized
    Chose Skype (discontinued)
    Skype meetings are MUCH more streamline than WebEx Meetings. The one stop shop with skype meetings does not lag and you don't have to take time to login into WebEx and then have WebEx call and accept the meeting. The whole Skype process does not require you to have a phone …
    Incentivized
    Chose Skype (discontinued)
    Skype has more solid features and more stability than Net2Phone, although Net2Phone is more focused on phone calls.
    Skype is a bit behind Avaya Communicator, again because Avaya Communicator is more focused on phone calls, and Skype is everywhere.
    Skype is not at the same level …
    Incentivized
    Chose Skype (discontinued)
    Same as before with updates and more features. Nothing much more to say, it's been practical. Zoom is efficient but doesn't allow chat like everyone is already familiar nowadays. (ex; Microsoft, ICQ, MSN, Messenger, Facebook Messenger, etc.) Chatting is now second nature to …
    Incentivized
    Chose Skype (discontinued)
    We use Skype the most for the simplicity of the program, also, everyone is familiar with the program from all over the world due to the global reach and support from Microsoft.
    Incentivized
    Chose Skype (discontinued)
    It's very difficult to compare Skype to the other tools listed above that are in the database. Skype is much more fully featured and easy to use with many users than Google Hangouts or Google Duo. WebEx and GoToMeeting are better conference call style set ups but not really …
    Incentivized
    Chose Skype (discontinued)
    For large digital meetings, we are moving to zoom.
    For interactive sessions, we normally use webex and for good quality connections in remote meetings we'll use Arkadin
    Incentivized
    Chose Skype (discontinued)
    We use Microsoft Windows and products a lot here and Skype is our choice since it is compatible and easy to maintain for the IT Support Team. Everyone is familiar with this product across different countries due to the global reach and support from Microsoft.
    Incentivized
    Chose Skype (discontinued)
    WebEx can be used if it is a formal setting but sometimes it is not necessary to have a formal call that you have to pay for the time used. Skype is quick, you can have a quick informal meeting to discuss issues if you are both online and can work together to see what each …
    Incentivized
    Cisco
    Chose Webex Meetings
    Webex integrates seamlessly with the tools I already use, like Google Calendar and Slack, streamlining my workflow and eliminating the need to switch between platforms and Webex delivers. Crystal-clear audio and video, even with large groups, without interruptions. Skype is …
    Incentivized
    Chose Webex Meetings
    I would say that Webex is very strong when it comes video conferencing and virtual events. Microsoft Teams is ideal for team collaboration, integration with Microsoft 365, and a unified platform for communication and collaboration. Skype for Business was historically very good …
    Incentivized
    Chose Webex Meetings
    I think Zoom is better, but I do not like Skype or Microsoft Teams more. Webex works very similarly to zoom, so they were preferential.
    Incentivized
    Chose Webex Meetings
    Webex has better integration with voice, chat, and video. It's a one-stop communication hub. Teams can't handle softphone capabilities. Skype didn't do video chat well. Teams is a little disjointed between the chats, which I do often, and the meetings, which I do rarely. Teams …
    Incentivized
    Chose Webex Meetings
    The version of Skype we were using, pre-pandemic, was antiquated. It was the only such software I’d used, and it got the job done, but I knew there were better options. From a business standpoint, though, if it wasn’t broke we weren’t going to fix it. Now, 3 years into using …
    Incentivized
    Chose Webex Meetings
    Initially, Webex was the most reliable, secure, and feature-rich option on the market when we started our online schools 12 years ago. Skype was much more of a social platform (prior to Skype Business) and we wanted to communicate to potential school partners and parents that …
    Incentivized
    Chose Webex Meetings
    One of the major aspect is user friendy UI and its design, very easy to teach user or to communicate. New user may needed very less time to understand the fucntions. Its call or video sharing bandwidth is very good, very less disruption and no laggin issue with descent internet …
    Incentivized
    Chose Webex Meetings
    I think compared to some it's better compared to others, it's worse. It's very in the middle, so it's probably not the best of its class, but also not the worst.
    Incentivized
    Chose Webex Meetings
    The functionality that Webex Meetings had was so good compared to most other players and we especially like the licensing model of Webex Meetings over the others.
    Incentivized
    Chose Webex Meetings
    Webex Meetings is much more user-friendly and easy to use than the two I have listed. Webex Meetings can also be used even if you are not logged in or don't have an account. all you have to do is have the meeting ID and it will connect you instantly.
    Incentivized
    Chose Webex Meetings
    We selected because of ease of use, number of participation audience , security feature , quick and easy to integrate with other software , training of software is very easy do not need any expert or deatiled disucssion , costumer support is very helpful and always availble , …
    Incentivized
    Chose Webex Meetings
    We use both Webex Meetings and Zoom in our workflow depending on the customers we need to interface with and it's based on the customer's preference.
    Incentivized
    Chose Webex Meetings
    Webex Meeting is more user friendly in my opninion comparing it with Microsoft Teams.
    Incentivized
    Chose Webex Meetings
    Was the easiest to deploy in a tight deadline to al our uses
    Incentivized
    Chose Webex Meetings
    Webes is easier to use. All people inside and outside the company that used it were happy and shared their positive feedback.
    It needs less space on computers and doesn't make the computer slow.
    Customer service were outstanding and the whole experience was pleasant and …
    Incentivized
    Chose Webex Meetings
    easy to use. less integration issues and user friendly interface
    Incentivized
    Chose Webex Meetings
    Selecting Webex was mainly because our external stakeholders were using it and not the other tools which we had for internal collaboration. To be honest, there isn't much to separate Webex from other tools for the simple reason that all of these tools have similar …
    Incentivized
    Chose Webex Meetings
    Microsoft Teams is integrated with our business email, which makes it more convenient for internal calls/meetings. A big proponent of this is always having the status of our coworkers and MS teams can assist in scheduling meetings when the invitees are available. However if we …
    Incentivized
    Chose Webex Meetings
    Zoom is the ubiquitous and leading consumer/enterprise choice. So some work to be done there. OBS was excellent for webcasting purposes, but not a choice I would make for my business.
    Incentivized
    Chose Webex Meetings
    I have tried several of the other similar products and found them close to the same to use. Personally, I liked the features that I found on Webex better than on the others. I like the ease of use and functionality.
    Incentivized
    Chose Webex Meetings
    Webex Meetings is superior to each of the other products we tried because of its better security, ease of use, and quality of audio and video. We have been using Webex Meetings for 2 years, and now when a vendor or client sends a meeting invite from another platform, it is …
    Incentivized
    Chose Webex Meetings
    ->In Webex, we have an option to join the calls with dial-in numbers across the globe. This has helped us a lot to us. Some of the employees didn't have good network connectivity with the help of a dial-in number they can join the call over the mobile phone and not worry about …
    Incentivized
    Chose Webex Meetings
    Cisco Webex is still a helpful platform, particularly for large organizations. Multipurpose: Conferences and live webinars, and IT support are just some of the uses of this tool. There are no complicated features to learn how to use. It is unquestionably more user-friendly than …
    Incentivized
    Chose Webex Meetings
    Webex Meetings particularly works well in slower network settings when compared to other apps. We were able to communicate effectively with the help of automatic captions. Their app is more fluid than their competitors. Their hassle-free experience when setting up meetings is …
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    85 Answers
    92%
    Would buy again
    562 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    80 Answers
    96%
    Delivers good value for the price
    480 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    84 Answers
    94%
    Happy with the feature set
    574 Answers
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    53 Answers
    96%
    Lived up to sales and marketing promises
    344 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    70 Answers
    98%
    Implementation went as expected
    421 Answers
    Features
    Skype (discontinued)Webex Meetings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Skype (discontinued) and Webex Meetings
    Feature
    Skype (discontinued)
    9.5
    138 Ratings
    18% above category average
    Webex Meetings
    8.2
    790 Ratings
    3% above category average
    High quality audio9.7135 Ratings8.5784 Ratings
    High quality video9.6133 Ratings8.5777 Ratings
    Low bandwidth requirements9.4130 Ratings7.8747 Ratings
    Mobile support9.4118 Ratings8.2712 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Skype (discontinued) and Webex Meetings
    Feature
    Skype (discontinued)
    9.4
    119 Ratings
    17% above category average
    Webex Meetings
    8.3
    779 Ratings
    5% above category average
    Desktop sharing9.5118 Ratings8.5777 Ratings
    Whiteboards9.260 Ratings8.1677 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Skype (discontinued) and Webex Meetings
    Feature
    Skype (discontinued)
    9.6
    118 Ratings
    15% above category average
    Webex Meetings
    8.1
    788 Ratings
    2% below category average
    Calendar integration9.485 Ratings8.3746 Ratings
    Meeting initiation9.7106 Ratings8.4774 Ratings
    Integrates with social media9.465 Ratings7.3320 Ratings
    Record meetings / events9.477 Ratings8.5737 Ratings
    Slideshows9.968 Ratings8.0668 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Skype (discontinued) and Webex Meetings
    Feature
    Skype (discontinued)
    9.7
    111 Ratings
    17% above category average
    Webex Meetings
    8.4
    747 Ratings
    3% above category average
    Live chat9.7110 Ratings8.6725 Ratings
    Audience polling9.964 Ratings8.5646 Ratings
    Q&A9.562 Ratings8.2651 Ratings
    Online Events Security
    Comparison of Online Events Security features of Skype (discontinued) and Webex Meetings
    Feature
    Skype (discontinued)
    9.7
    101 Ratings
    18% above category average
    Webex Meetings
    8.5
    739 Ratings
    5% above category average
    User authentication9.688 Ratings8.2691 Ratings
    Participant roles & permissions9.583 Ratings8.4721 Ratings
    Confidential attendee list9.960 Ratings8.8431 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Skype (discontinued) and Webex Meetings
    Feature
    Skype (discontinued)
    9.3
    4 Ratings
    16% above category average
    Webex Meetings
    -
    Ratings
    Video conferencing9.74 Ratings00 Ratings
    Audio conferencing9.04 Ratings00 Ratings
    Video screen sharing9.24 Ratings00 Ratings
    Instant messaging9.34 Ratings00 Ratings
    Best Alternatives
    Skype (discontinued)Webex Meetings
    Small Businesses
    ClickMeeting
    Score7.7 out of 10
    ClickMeeting
    Score7.7 out of 10
    Medium-sized Companies
    JioMeet
    Score10 out of 10
    JioMeet
    Score10 out of 10
    Enterprises
    Webex Meetings
    Score8.4 out of 10
    GlobalMeet Collaboration (discontinued)
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Skype (discontinued)Webex Meetings
    Likelihood to Recommend
    9.0
    (140 ratings)
    8.4
    (802 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    5.8
    (48 ratings)
    Usability
    10.0
    (4 ratings)
    7.9
    (106 ratings)
    Availability
    10.0
    (1 ratings)
    9.0
    (447 ratings)
    Performance
    10.0
    (1 ratings)
    10.0
    (422 ratings)
    Support Rating
    10.0
    (42 ratings)
    10.0
    (109 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (3 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (3 ratings)
    Implementation Rating
    10.0
    (3 ratings)
    9.8
    (16 ratings)
    Configurability
    10.0
    (1 ratings)
    10.0
    (8 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    7.3
    (10 ratings)
    Ease of integration
    10.0
    (1 ratings)
    10.0
    (6 ratings)
    Product Scalability
    10.0
    (1 ratings)
    10.0
    (418 ratings)
    Professional Services
    10.0
    (1 ratings)
    8.9
    (9 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    10.0
    (8 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    10.0
    (9 ratings)
    User Testimonials
    Skype (discontinued)Webex Meetings
    Likelihood to Recommend
    Discontinued Products
    Having interacted with a new replacement tool, Microsoft Teams, it is challenging to recommend Skype, as it lacks some essential features, such as being less equipped with the latest updates, and it is not platform-independent, causing issues on PCs and phones, as well as during calls that might hinder work.
    Incentivized
    Read full review
    Cisco
    The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
    • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
    • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
    Incentivized
    Read full review
    Cisco
    • Anywhere at anytime virtual meetings and conferences.
    • Secure collaboration end-to-end.
    • Webex Assistant, I like this feature every much.
    • Customizable layouts as needs arise.
    • Great User Interface (UI).
    • Historical capture of meetings.
    • The shape and gesture recognition features using AI.
    • Note-taking.
    • Close Captioning in various languages.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
    • It is hard to figure out how to use emojis and upload images in the chat.
    • The background images do not fool anybody....it is clearly not your real background.
    Incentivized
    Read full review
    Cisco
    • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
    • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
    • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
    Read full review
    Cisco
    Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
    Incentivized
    Read full review
    Usability
    Discontinued Products
    Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
    Incentivized
    Read full review
    Cisco
    Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Cisco
    So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Cisco
    We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
    Read full review
    Support Rating
    Discontinued Products
    I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
    Incentivized
    Read full review
    Cisco
    The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    No answers on this topic
    Cisco
    It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
    Incentivized
    Read full review
    Online Training
    Discontinued Products
    No answers on this topic
    Cisco
    It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
    Incentivized
    Read full review
    Cisco
    That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype. Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, affordable rate. Allowing our team to use their existing mobile or desktop devices without additional hardware for business office phone calls is important, and Skype makes that possible
    Incentivized
    Read full review
    Cisco
    The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Discontinued Products
    No answers on this topic
    Cisco
    We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    Cisco
    I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
    Incentivized
    Read full review
    Professional Services
    Discontinued Products
    The service provided is up to date, as discussed before buying.
    Read full review
    Cisco
    It is a user friendly application. We have had no adoption problems within the company.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
    • Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
    • For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.
    Incentivized
    Read full review
    Cisco
    • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
    • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
    • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
    Incentivized
    Read full review
    ScreenShots