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Skype for Business / Lync (discontinued) vs. Webex Meetings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Skype for Business / Lync (discontinued)

    Score8.8 out of 10
    N/ASkype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A

    Webex Meetings

    Score8.4 out of 10
    N/AWebex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

    $14.50

    per month per user

    Pricing
    Skype for Business / Lync (discontinued)Webex Meetings
    Editions & Modules
    No answers on this topic
    Webex Meet
    $14.50
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Skype for Business / Lync (discontinued)Webex Meetings
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Skype for Business / Lync (discontinued)Webex Meetings
    Considered Both Products
    Discontinued Products
    Chose Skype for Business / Lync (discontinued)
    Skype for Business's unique features offers many benefits. When I need to communicate with my colleagues, I rely on the chat function. Its interface is intuitive and has top-notch sound. Making groups is easy, and
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    Skype is a great tool to increase communication across an organization. I believe Microsoft Teams encourages greater collaboration amongst employees by making conversations and chats easily accessible and also keeping a history of conversations to allow users to pick up where …
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    Skype enables me to have a conversation with people worldwide via calls or messaging, which is extremely convenient. We can share our work or presentation during the call by sending files, images, and even screen sharing. As a result of its superior video and audio quality, …
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    Skype for Business is great for arranging interactive sessions with group members. It has great audio and video quality and live chat enable others to communicate with each other personally or as a group during any session. File sharing is also easy. It is best for its quality …
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    Of the five other products listed that I have used/evaluated (I have used them all), I would choose any one of them before using Skype for Business [(formerly Lync)] again. The one positive that Skype for Business has is that anyone that has used regular Skype will easily be …
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    Cisco products have more integration features (especially when integrating with Cisco hardware such as IP Phones and webex rooms) and seem more powerful but Skype for Business has simple interface and lower price. Taking the price into account Skype for Business looks as a good …
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    Skype functions similarly to Webex and GoToMeeting, but overall is simpler to use and has many of the same key features as the other two software platforms.
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    It's a great tool but as they bundle it in with Office 365, and that makes it hard not to want to use it. Our experience is that its used by so many other companies that it would be daft not to have an account and the client installed, to encourage collaboration. It does mean …
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    SfB has some features that WebEx/Jabber doesn't, like the aforementioned recording, saved chats, etc. But, it was extremely rare that Webex or Jabber didn't work whereas SfB issues are weekly or daily. I really miss using WebEx and Jabber over Skype.
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    The product is a pretty much a tailored offering for the corporates. The deployment is extremely hassle-free. And it's amazing how they have combined - voice, chat, and video on one platform. The UI/UX is pretty intuitive and easy to get hands on. The quality of voice and video …
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    Skype is more intuitive and easier to use than WebEx. It also has an instant messenger option which WebEx didn't offer.
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    We had a similar situation, when the server was saturated, it was impossible to connect, but you could raise your hand to ask questions, it had polling and Q&A. You could also record the meetings, even when you connected through phone.
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    Skype for Business works, but it's not as user-friendly or stable as normal Skype. One difficulty with Skype for Business is that the features aren't always implementable. Skype for Business is more stable than Google Hangouts. It doesn't have as many features as WebEx, but it …
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    Slack has a bit higher sound quality on calls but does not have a very comfortable GUI and not very good notification sounds. On the other hand, you can connect several accounts to Slack client, as for Skype for Business you can connect only one account and run only one …
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    Webex is a more robust solution, but more expensive. Google hangout is a simple way to communicate, quite informal.
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    Very useful for one on one conversation.
    It as a great tool to be used for file sharing and screen sharing.
    No hassle of scheduling meeting and logging in for small tasks.
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    Skype for Business had all the capabilities we needed for all of our communication needs, both internally and with clients. We can send quick messages, have video conferences, hold large meetings or all-hands, communicate easily with clients, and also do it from our phones and …
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    Skype for Business is the best option from the two because it has a chat function, a video conference function, a call function, file transferring function, recording function, and event function. So we are able to address all our communication needs with one program instead of …
    Incentivized
    Cisco
    Chose Webex Meetings
    We are using Webex Meetings from last few years. Webex emphasizes data security and offers a stable connection, which is crucial for enterprise communications. Webex offers a suite of tools including screen sharing, virtual backgrounds, breakout rooms, real-time captions, and …
    Incentivized
    Chose Webex Meetings
    Webex is really good with video and audio quality. However, like mentioned before, I haven't seen an option to pin the participant window. Also, there is no focus on content option that is available in Microsoft Teams. Third, the floating video panel blocks the content when …
    Incentivized
    Chose Webex Meetings
    We originally used Skype for Business / Lync and evaluated Webex Meetings and Webex Meetings offered much improved functionality for screen sharing and phone and video conferencing. Eventually we dropped Webex Meetings for Teams because Teams had better integration with M365 …
    Incentivized
    Chose Webex Meetings
    Webex Meetings has become the standard for Business solutions. All others are lower in their solution offering. Cisco is improving Webex Meetings day by day. It is the best solution for video,
    Incentivized
    Chose Webex Meetings
    Webex Meetings offers robust security features like end-to-end encryption and compliance with industry regulations such as HIPAA, GDPR etc. Webex Meetings also provides advanced integrations with Cisco hardware. Webex Meetings is often preferred for large meetings or …
    Incentivized
    Chose Webex Meetings
    I would say that Webex is very strong when it comes video conferencing and virtual events. Microsoft Teams is ideal for team collaboration, integration with Microsoft 365, and a unified platform for communication and collaboration. Skype for Business was historically very good …
    Incentivized
    Chose Webex Meetings
    Webex has better integration with voice, chat, and video. It's a one-stop communication hub. Teams can't handle softphone capabilities. Skype didn't do video chat well. Teams is a little disjointed between the chats, which I do often, and the meetings, which I do rarely. Teams …
    Incentivized
    Chose Webex Meetings
    Was the easiest to deploy in a tight deadline to al our uses
    Incentivized
    Chose Webex Meetings
    Webes is easier to use. All people inside and outside the company that used it were happy and shared their positive feedback.
    It needs less space on computers and doesn't make the computer slow.
    Customer service were outstanding and the whole experience was pleasant and …
    Incentivized
    Chose Webex Meetings
    easy to use. less integration issues and user friendly interface
    Incentivized
    Chose Webex Meetings
    Selecting Webex was mainly because our external stakeholders were using it and not the other tools which we had for internal collaboration. To be honest, there isn't much to separate Webex from other tools for the simple reason that all of these tools have similar …
    Incentivized
    Chose Webex Meetings
    Microsoft Teams is integrated with our business email, which makes it more convenient for internal calls/meetings. A big proponent of this is always having the status of our coworkers and MS teams can assist in scheduling meetings when the invitees are available. However if we …
    Incentivized
    Chose Webex Meetings
    Webex Meetings is superior to each of the other products we tried because of its better security, ease of use, and quality of audio and video. We have been using Webex Meetings for 2 years, and now when a vendor or client sends a meeting invite from another platform, it is …
    Incentivized
    Chose Webex Meetings
    Initially, Webex was the most reliable, secure, and feature-rich option on the market when we started our online schools 12 years ago. Skype was much more of a social platform (prior to Skype Business) and we wanted to communicate to potential school partners and parents that …
    Incentivized
    Chose Webex Meetings
    Webex is easy to manage. It gives immense quality compared to other online meeting apps. It doesn’t crash often. Very good support from the Cisco Webex team. Able to configure both SIP and h323 protocols. Its integration with VIdeo conferencing devices is easy and they provide …
    Incentivized
    Chose Webex Meetings
    It depends on the companies and situation. I can use all of them, they're almost all the same... Webex seems a little bit old-style to me anyway.
    Incentivized
    Chose Webex Meetings
    Webex definitely stacks up against the competition with a little bit of a faster interface and a bit more of a nicer Meeting style and meeting window. Webex is also universally accepted especially with big banks So you have less to worry about when it comes to knowing if they …
    Incentivized
    Chose Webex Meetings
    Webex is very fast in integration with other software. It is very fast in delivering both video and audio information. Navigation is easy.
    Incentivized
    Chose Webex Meetings
    You can simply say that combining all features and putting [them] in once the suite is Cisco Webex
    Incentivized
    Chose Webex Meetings
    Webex has a great functional scope; albeit, some are difficult to use. Webex seems to work more reliably especially for international attendees to meetings and local access numbers are readily available. Seeing a person's body language can be helpful in many situations.
    Incentivized
    Chose Webex Meetings
    Presently using Microsoft Teams. I personally feel WebEx meetings are more value for money and experience rich.
    Incentivized
    Chose Webex Meetings
    Webex [Meetings] is user [friendly] and quick when compared to Skype, and Webex [Meetings] has more options when compared to Skype.
    Incentivized
    Chose Webex Meetings
    We used CWMS (on-prem), Skype for Business (on-prem), Microsoft Teams, Webex Teams. We continue to use it.
    Incentivized
    Key User Insights
    Would buy again
    80%
    Would buy again
    84 Answers
    92%
    Would buy again
    562 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    79 Answers
    96%
    Delivers good value for the price
    480 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    97 Answers
    94%
    Happy with the feature set
    574 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    46 Answers
    96%
    Lived up to sales and marketing promises
    344 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    56 Answers
    98%
    Implementation went as expected
    421 Answers
    Features
    Skype for Business / Lync (discontinued)Webex Meetings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Skype for Business / Lync (discontinued) and Webex Meetings
    Feature
    Skype for Business / Lync (discontinued)
    8.0
    195 Ratings
    1% above category average
    Webex Meetings
    8.2
    790 Ratings
    3% above category average
    High quality audio9.1191 Ratings8.5784 Ratings
    High quality video9.0185 Ratings8.5777 Ratings
    Low bandwidth requirements5.0181 Ratings7.8747 Ratings
    Mobile support9.0146 Ratings8.2712 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Skype for Business / Lync (discontinued) and Webex Meetings
    Feature
    Skype for Business / Lync (discontinued)
    7.0
    191 Ratings
    13% below category average
    Webex Meetings
    8.3
    779 Ratings
    5% above category average
    Desktop sharing9.0191 Ratings8.5777 Ratings
    Whiteboards5.0120 Ratings8.1677 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Skype for Business / Lync (discontinued) and Webex Meetings
    Feature
    Skype for Business / Lync (discontinued)
    9.3
    188 Ratings
    11% above category average
    Webex Meetings
    8.1
    788 Ratings
    2% below category average
    Calendar integration10.0174 Ratings8.3746 Ratings
    Meeting initiation9.5182 Ratings8.4774 Ratings
    Integrates with social media8.182 Ratings7.3320 Ratings
    Record meetings / events9.0143 Ratings8.5737 Ratings
    Slideshows10.0115 Ratings8.0668 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Skype for Business / Lync (discontinued) and Webex Meetings
    Feature
    Skype for Business / Lync (discontinued)
    7.5
    173 Ratings
    9% below category average
    Webex Meetings
    8.4
    747 Ratings
    3% above category average
    Live chat8.5171 Ratings8.5725 Ratings
    Audience polling7.094 Ratings8.4646 Ratings
    Q&A7.094 Ratings8.2651 Ratings
    Online Events Security
    Comparison of Online Events Security features of Skype for Business / Lync (discontinued) and Webex Meetings
    Feature
    Skype for Business / Lync (discontinued)
    6.8
    156 Ratings
    18% below category average
    Webex Meetings
    8.5
    739 Ratings
    5% above category average
    User authentication9.0142 Ratings8.2691 Ratings
    Participant roles & permissions8.5148 Ratings8.4721 Ratings
    Confidential attendee list3.0109 Ratings8.8431 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Skype for Business / Lync (discontinued) and Webex Meetings
    Feature
    Skype for Business / Lync (discontinued)
    7.8
    1 Ratings
    1% below category average
    Webex Meetings
    -
    Ratings
    Video conferencing7.01 Ratings00 Ratings
    Audio conferencing8.01 Ratings00 Ratings
    Video screen sharing8.01 Ratings00 Ratings
    Instant messaging8.01 Ratings00 Ratings
    Best Alternatives
    Skype for Business / Lync (discontinued)Webex Meetings
    Small Businesses
    ClickMeeting
    Score7.7 out of 10
    ClickMeeting
    Score7.7 out of 10
    Medium-sized Companies
    JioMeet
    Score10 out of 10
    JioMeet
    Score10 out of 10
    Enterprises
    Webex Meetings
    Score8.4 out of 10
    GlobalMeet Collaboration (discontinued)
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Skype for Business / Lync (discontinued)Webex Meetings
    Likelihood to Recommend
    8.4
    (198 ratings)
    8.4
    (802 ratings)
    Likelihood to Renew
    9.0
    (7 ratings)
    5.8
    (48 ratings)
    Usability
    9.0
    (14 ratings)
    7.9
    (106 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (447 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (422 ratings)
    Support Rating
    8.5
    (40 ratings)
    10.0
    (109 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (3 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (3 ratings)
    Implementation Rating
    7.0
    (2 ratings)
    9.8
    (16 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (8 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (6 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (418 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (9 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (8 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (9 ratings)
    User Testimonials
    Skype for Business / Lync (discontinued)Webex Meetings
    Likelihood to Recommend
    Discontinued Products
    Skype for Business, now part of Microsoft Teams is a remote/virtual team collaboration tool must have...especially if you already use Microsoft tools. Of course, since it now part of an MS 365 subscription, it really doesn't make sense to use anything else. It is easy to use and just works. I'm not sure how anyone who works with digital files/documents and needs to work with other people doing similar work can be effective without such a tool. Of course, there are a number of alternatives like Zoom or Webex, but why pay or use another separate tool if you don't need to. :-)
    Incentivized
    Read full review
    Cisco
    The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
    • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
    • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
    • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
    Read full review
    Cisco
    • Anywhere at anytime virtual meetings and conferences.
    • Secure collaboration end-to-end.
    • Webex Assistant, I like this feature every much.
    • Customizable layouts as needs arise.
    • Great User Interface (UI).
    • Historical capture of meetings.
    • The shape and gesture recognition features using AI.
    • Note-taking.
    • Close Captioning in various languages.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Connection issues can be hard to diagnose when they come up(as some knowledge of server information may be needed to reestablish as the connection troubleshooting options on the sky are not as user-friendly as the rest of the platform.
    • Some issues setting up camera/sound could use more info on troubleshooting options with playback sound, video, etc.
    • Statuses sometimes are unreliable and do not display correctly .
    Incentivized
    Read full review
    Cisco
    • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
    • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
    • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
    Incentivized
    Read full review
    Cisco
    Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
    Incentivized
    Read full review
    Usability
    Discontinued Products
    Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
    Read full review
    Cisco
    Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Cisco
    So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
    Incentivized
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    Performance
    Discontinued Products
    No answers on this topic
    Cisco
    We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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    Support Rating
    Discontinued Products
    I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
    Incentivized
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    Cisco
    The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
    Incentivized
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    In-Person Training
    Discontinued Products
    No answers on this topic
    Cisco
    It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
    Incentivized
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    Online Training
    Discontinued Products
    No answers on this topic
    Cisco
    It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
    Incentivized
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    Implementation Rating
    Discontinued Products
    Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
    Incentivized
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    Cisco
    That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
    Incentivized
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    Alternatives Considered
    Discontinued Products
    For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
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    Cisco
    The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
    Incentivized
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    Contract Terms and Pricing Model
    Discontinued Products
    No answers on this topic
    Cisco
    We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
    Incentivized
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    Scalability
    Discontinued Products
    No answers on this topic
    Cisco
    I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
    Incentivized
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    Professional Services
    Discontinued Products
    No answers on this topic
    Cisco
    It is a user friendly application. We have had no adoption problems within the company.
    Incentivized
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    Return on Investment
    Discontinued Products
    • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
    • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
    Incentivized
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    Cisco
    • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
    • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
    • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
    Incentivized
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    ScreenShots