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SkillSurvey, now part of the iCIMS Talent Cloud vs. Sterling Check

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SkillSurvey, now part of the iCIMS Talent Cloud

    Score8.1 out of 10
    N/ASkillSurvey is a reference solution that since the late 2022 acquisition is now part of the iCIMS Talent Cloud. It features a configurable workflow that allows organizations to tailor reference checking according to their preferences and for various workforce segments.N/A

    Sterling Check

    Score6.6 out of 10
    N/ASterling background and identity solutions help you build a foundation of trust and safety for your employees, customers, and partners around the world. Sterling's CourtDirect technology provides direct online digital access to ~90% of US criminal search records, and SmartData technology enables Sterling to further automate across the end-to-end employment criminal background check process – from matching candidate data to determining reportability and applying any order rules.N/A
    Pricing
    SkillSurvey, now part of the iCIMS Talent CloudSterling Check
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SkillSurvey, now part of the iCIMS Talent CloudSterling Check
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SkillSurvey, now part of the iCIMS Talent CloudSterling Check
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Sterling
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    71%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    71%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    71%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    SkillSurvey, now part of the iCIMS Talent CloudSterling Check
    Likelihood to Recommend
    7.9
    (5 ratings)
    2.1
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.2
    (2 ratings)
    User Testimonials
    SkillSurvey, now part of the iCIMS Talent CloudSterling Check
    Likelihood to Recommend
    Discontinued Products
    SkillSurvey really is great for reference checks and how to communicate with the contacts provided. It's a great way to easy view the reports, ensure that someone is not filling out their own reference information, and being able to contact passive candidates that have interest in your organization. The templates are easy to generate once you use them a couple times.
    Incentivized
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    Sterling
    SterlingOne has had my background check in progress for nearly a month. I spoke with them 5 days ago about the issue and discovered there was a criminal record flag in Connecticut. I have never been to Connecticut. They said this can often happen if an individual has the same name, birthday, or last four digits of SSN. This is clearly a flaw in their system if someone with the same name or birthday can appear on the same background check. I feel bad for any John Smith who applies for a job with a company that uses SterlingOne, they'll never get past the screening. Not only is this a flawed system, but when I spoke with customer service about this, they guaranteed they would expedite this within 24-48 hours. It has now been 5 days and when I called back, they said they would expedite this as if I had never called in the first place. I have been through numerous background checks for work in my life, I have done live scans and had my fingerprints taken, and have been approved to work with children with special needs (which requires a very rigorous screening) and I have never experienced such a disjointed and unprofessional process.
    Read full review
    Pros
    Discontinued Products
    • It is very easy to use, so we don't have to spend time training others how to process reference checks.
    • SkillSurvey seems to gather many more responses than other vendors used. This is great because it stops us from having to physically call additional references.
    • We're able to gather leads from the references who complete the link and opt to be contacted by a recruiter. In the HR/recruitment world, this is seen as free leads!
    Incentivized
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    Sterling
    • The initiation of a background check is very simple by only needing the name and email of the new candidate and submitting that as the new ticket.
    • Sterling communicates with the new candidate to keep the background check moving which saves us time by not needing to keep a close eye on the process of the background check.
    • Sterling communicates with the employer to let them know if additional charges are needed to run the background check and we can either approve or deny the charge.
    Incentivized
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    Cons
    Discontinued Products
    • Cannot be used for all positions
    • arent enough specified categories
    • Customizability is lacking
    Incentivized
    Read full review
    Sterling
    • In my opinion, Horrible new platform "Sterling check"
    • No designated account representative
    • In my experience, Poor troubleshooting support
    • Customer service often doesn't answer questions
    • Many back and forth needed to resolve issues
    • Recently changed platform and not offering the same services
    Incentivized
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    Support Rating
    Discontinued Products
    Support is excellent. I have always received swift and efficient assistance.
    Incentivized
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    Sterling
    • Sterling Talent is an excellent company for performing the background checks for our new hires. However, the delay in processing times can be improved.
    • Also, there should be automation from legacy systems to pick up the candidate details as much as possible instead of asking for more details from the candidate via email.
    Incentivized
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    Alternatives Considered
    Discontinued Products
    I have not used other similar products
    Incentivized
    Read full review
    Sterling
    We had no issues with HireRight. The system worked well and we had excellent service. The only reason we selected Sterling is we changed our ATS to Compas and wanted to be integrated with a background check company. Sterling was only one of two options and offered onboarding capabilities. The other did not
    Incentivized
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    Return on Investment
    Discontinued Products
    • We're able to collect more references, which allows us to clear candidates to start their jobs quicker.
    • The additional leads collected are sent to recruiters who are then able to have more candidates to reach out to for potential future employment.
    Incentivized
    Read full review
    Sterling
    • Quick results allow us to hire people in short time frames and get them onboarded quickly.
    • The product, and the customer service team, doesn't require much management from a vendor relations perspective.
    Incentivized
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