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Skilljar by Gainsight vs. Zywave Client Cloud - Education & Training

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Skilljar by Gainsight

    Score8.5 out of 10
    N/ASkilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. An external LMS for customer and partner education, it is a Gainsight solution since the 2025 acquisition.N/A

    Zywave Client Cloud - Education & Training

    Score10 out of 10
    N/AZywave Learning is a learning management solution providing numerous solutions such as employee sexual harassment prevention training, workplace training, and other employee training courses and testing, from Zywave in Milwaukee.N/A
    Pricing
    Skilljar by GainsightZywave Client Cloud - Education & Training
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Skilljar by GainsightZywave Client Cloud - Education & Training
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Skilljar by GainsightZywave Client Cloud - Education & Training
    Considered Both Products
    Gainsight
    No answer on this topic
    Zywave
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    72 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    62 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    72 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    56 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    59 Answers
    No answers on this topic
    Features
    Skilljar by GainsightZywave Client Cloud - Education & Training
    Learning Management
    Comparison of Learning Management features of Skilljar by Gainsight and Zywave Client Cloud - Education & Training
    Feature
    Skilljar by Gainsight
    7.5
    22 Ratings
    0% above category average
    Zywave Client Cloud - Education & Training
    10.0
    1 Ratings
    21% above category average
    Course authoring7.318 Ratings10.01 Ratings
    Course catalog or library8.421 Ratings10.01 Ratings
    Player/Portal8.617 Ratings10.01 Ratings
    Mobile friendly8.917 Ratings10.01 Ratings
    Progress tracking & certifications8.422 Ratings10.01 Ratings
    Assignments7.415 Ratings10.01 Ratings
    Compliance management4.913 Ratings10.01 Ratings
    Learning administration9.320 Ratings10.01 Ratings
    Learning reporting & analytics7.322 Ratings10.01 Ratings
    Social learning4.311 Ratings10.01 Ratings
    Gamification7.31 Ratings00 Ratings
    Single Sign On (SSO) Enabled Learning7.31 Ratings00 Ratings
    Learning content00 Ratings10.01 Ratings
    Customer Training Tools
    Comparison of Customer Training Tools features of Skilljar by Gainsight and Zywave Client Cloud - Education & Training
    Feature
    Skilljar by Gainsight
    7.0
    1 Ratings
    0% above category average
    Zywave Client Cloud - Education & Training
    -
    Ratings
    Customer Feedback Collection7.31 Ratings00 Ratings
    Customer Training Library Curation7.31 Ratings00 Ratings
    User Permissioning6.41 Ratings00 Ratings
    User Ratings
    Skilljar by GainsightZywave Client Cloud - Education & Training
    Likelihood to Recommend
    8.7
    (75 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (52 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (53 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Skilljar by GainsightZywave Client Cloud - Education & Training
    Likelihood to Recommend
    Gainsight
    No answers on this topic
    Zywave
    We have multiple locations across multiple states. Training in person is sometimes impossible. I like that you can assign training that employees can complete at their leisure, and you can track where they are with their tasks.
    Incentivized
    Read full review
    Pros
    Gainsight
    • Unlimited courses, learning paths, quizzes, pages, plans, and certifications
    • Ease of use for students, administrators, and content creators
    • Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
    • Asking for and listening to customer feedback for enhancements
    • Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
    Incentivized
    Read full review
    Zywave
    No answers on this topic
    Cons
    Gainsight
    No answers on this topic
    Zywave
    • I wish it would alert you via email when someone hasn't completed an assigned training.
    Incentivized
    Read full review
    Likelihood to Renew
    Gainsight
    No answers on this topic
    Zywave
    No answers on this topic
    Usability
    Gainsight
    No answers on this topic
    Zywave
    No answers on this topic
    Support Rating
    Gainsight
    No answers on this topic
    Zywave
    No answers on this topic
    Implementation Rating
    Gainsight
    No answers on this topic
    Zywave
    No answers on this topic
    Alternatives Considered
    Gainsight
    No answers on this topic
    Zywave
    No answers on this topic
    Return on Investment
    Gainsight
    • Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
    • So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
    Incentivized
    Read full review
    Zywave
    • Positive as I can train people remotely and save on business travel.
    Incentivized
    Read full review
    ScreenShots

    Skilljar by Gainsight Screenshots

    Screenshot of the Skilljar Dashboard, where all needed tools are accessed through a single interface.Screenshot of The training portal, which is the URL where published courses will be located, and where trainees can register for, access and complete training.

This URL can be set up as a custom domain using a website, like training.yoursite.com. Or a Skilljar domain can be used, like yoursite.skilljar.com. The look of the training portal can be customized to match a company's brand and colors.Screenshot of some of the analytics to measure  and track learner progress, in the analytics suite where content success is analyzedScreenshot of content that can be offered with Skilljar’s authoring tools. Multiple learning pathways based on user role, skillset, or use case can be created, as well as native video and audio with embedding from external hostsScreenshot of the built-in assessment & certifications engine that enables users to showcase their expertise, along with built-in assessment tools and verifiable badges and certificates.