Sitejabber vs. TrustSpot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sitejabber
Score 10.0 out of 10
N/A
Sitejabber aims to bridge the gap between consumers and businesses by offering an open platform for consumers to share their voice, research and discover trustworthy brands and resources online. It help businesses to grow and scale through a suite of review collection and management tools by leveraging social proof to increase traffic and sales, improve customer loyalty and retention and share across social media to instantly boost their online presence.N/A
TrustSpot
Score 0.0 out of 10
N/A
TrustSpot is a product review and experience survey platform that helps e-commerce businesses enhance conversion rates and generate revenue through social proof. Its features help companies to better understand their customers and what they think about products through the collection of verifiable, quality content. With the ability to collect and display visual content—such as video testimonials and photos—businesses can encourage and amplify authentic reviews, leading to increased sales.…
$79
per month
Pricing
SitejabberTrustSpot
Editions & Modules
No answers on this topic
Growth
$79
per month
Premium
$149
per month
Ultimate
$249
per month
Enterprise
Custom
Offerings
Pricing Offerings
SitejabberTrustSpot
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SitejabberTrustSpot
Best Alternatives
SitejabberTrustSpot
Small Businesses
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Score 9.7 out of 10
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Medium-sized Companies
Bazaarvoice
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Score 8.3 out of 10
Bazaarvoice
Bazaarvoice
Score 8.3 out of 10
Enterprises
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Score 8.3 out of 10
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Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SitejabberTrustSpot
Likelihood to Recommend
9.2
(0 ratings)
-
(0 ratings)
User Testimonials
SitejabberTrustSpot
Likelihood to Recommend
It is suitable for the online shopping experience. It gives confidence when you buy on a website you just came to know, and it has good ratings on Sitejabber. It is suitable for fashion, electronics, and marketplaces. I wish they added more SaaS and WordPress-related ratings on the platform, bringing in a whole new category of users to use Sitejabber.
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No answers on this topic
Pros
  • Customer reviews.
  • Customer complaints.
  • Customer feedback.
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No answers on this topic
Cons
  • I would like Sitejabber to extend the capabilities of the free version, it currently has several limits.
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No answers on this topic
Alternatives Considered
Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase.
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Return on Investment
  • Helped our business to overcome issues faced by customers which have increased conversion rate.
  • The reviews has helped us fix the UX issues on our website.
  • Our customer services were not resolving issues on time, because of the reviews left by others we have hired more staff on customer services to tackle issues.
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No answers on this topic
ScreenShots