Simpro vs. Zoho FSM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Simpro
Score 7.5 out of 10
N/A
Simpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps manage business complexity such as franchises, multiple companies or multiple locations with a tailored Simpro framework that aims to handle complexity while maintaining the simplicity of working with one…N/A
Zoho FSM
Score 0.0 out of 10
N/A
Zoho FSM is field service management software that streamlines organizations' field operations and elevates their customer service.
$0
for 30 appointments
Pricing
SimproZoho FSM
Editions & Modules
No answers on this topic
Free
$0
for 30 appointments
Standard
starting at $25
per month, billed annually for 60 appointments
Professional
starting at $35
per month, billed annually for 60 appointments
Offerings
Pricing Offerings
SimproZoho FSM
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsZoho FSM follows an appointment-based pricing plan. Organizations can choose the pricing slabs on the Standard or Professional plans based on their requirements
More Pricing Information
Community Pulse
SimproZoho FSM
Best Alternatives
SimproZoho FSM
Small Businesses
Method:CRM
Method:CRM
Score 8.5 out of 10
Method:CRM
Method:CRM
Score 8.5 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.5 out of 10
Jotform
Jotform
Score 8.5 out of 10
Enterprises
Oracle Service
Oracle Service
Score 5.1 out of 10
Oracle Service
Oracle Service
Score 5.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SimproZoho FSM
Likelihood to Recommend
8.2
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
SimproZoho FSM
Likelihood to Recommend
Simpro is well suited for job and team management, tracking inventory and the workflow is very logical. The mobile app for our field technicians works very well to clock on and off and then being in a position to report to a customer based on factual information has made invoicing a breeze! Reporting can be a bit frustrating especially on materials used on different cost centre numbers as you can only specify a job number, but not a cost centre number.
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Pros
  • Billing: straight from a closed, complete job. Carries overall equipment, hours, takes one click to bill.
  • simPRO retains notes on all emails; notes can be entered by anyone to track communication with clients.
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Cons
  • Converting quotes into projects.
  • Managing a project in an easy way and managing the labour for a job.
  • having the flexibility to manage labour days and not in just hours.
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Usability
As mentioned before, materials reporting could use some work as one cannot report by cost centre number, only by job number. It makes it difficult with large jobs with multiple cost centre numbers to easily extract information for reporting. Other than that the system is user friendly and easy to understand.
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Support Rating
It is a great option for solar project management. It needs some improvements for real-time one-page reports, inventory management, scheduling and custom views. I believe these will come because they listen to their customers. I would also like to see some better training and not be expected to pay out of pocket for it.
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Alternatives Considered
Motorcentral, a software that is part of Trade Me and helps car dealer to manage their stock. Based on my experience, simPRO has way more features and better customer service. Motorcentral doesn't have help to keep most tasks under one system, the only real advantage is that they integrate with the car dealer website so that the stock is always up to date.
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Return on Investment
  • Increased team collaboration.
  • Increased inventory awareness.
  • Decreased down time between jobs.
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ScreenShots

Zoho FSM Screenshots

Screenshot of the advanced work order management on Zoho FSMScreenshot of the Dispatch Console with Gantt, Map and Calendar views for smooth scheduling and dispatchingScreenshot of the app's workforce management interfaceScreenshot of information and tools for field agents, where they work on the go with the Zoho FSM mobile appScreenshot of billing and payments with the Zoho Finance Suite integration on Zoho FSM