TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Simpro

    Score7.5 out of 10
    N/ASimpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps manage business complexity such as franchises, multiple companies or multiple locations with a tailored Simpro framework that aims to handle complexity while maintaining the simplicity of working with one…N/A

    WorkWave PestPac

    Score7 out of 10
    N/AIFS company WorkWave offers PestPac, a pest control business management solution, available to support smaller and enterprise level (PestPac Select) solutions, boasting an integratable payment solution (WorkWave Payments), and integrated marketing (WorkWave Marketing).N/A
    Pricing
    SimproWorkWave PestPac
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SimproWorkWave PestPac
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SimproWorkWave PestPac
    Considered Both Products
    Simpro Software
    No answer on this topic
    WorkWave
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Best Alternatives
    SimproWorkWave PestPac
    Small Businesses
    Kickserv
    Score9.3 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SimproWorkWave PestPac
    Likelihood to Recommend
    8.2
    (6 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    SimproWorkWave PestPac
    Likelihood to Recommend
    Simpro Software
    Simpro is well suited for job and team management, tracking inventory and the workflow is very logical. The mobile app for our field technicians works very well to clock on and off and then being in a position to report to a customer based on factual information has made invoicing a breeze! Reporting can be a bit frustrating especially on materials used on different cost centre numbers as you can only specify a job number, but not a cost centre number.
    Incentivized
    Read full review
    WorkWave
    If all of your data is entered 100% correctly (per WorkWave PestPac standards) and you only need basic functionality, then WorkWave PestPac is great. The more functionality you need, the more they charge (EVERY module is an additional per-user cost, which can get very expensive very quickly). If you are bringing your data from another system, then be prepared to have heartburn (or hire someone to go through and fix all the data). If data is not 100% accurate, then many features don't work as smoothly as you'd like.
    Incentivized
    Read full review
    Pros
    Simpro Software
    • Billing: straight from a closed, complete job. Carries overall equipment, hours, takes one click to bill.
    • simPRO retains notes on all emails; notes can be entered by anyone to track communication with clients.
    Incentivized
    Read full review
    WorkWave
    • Easy to search for a customer by many different data points
    • Has a lot of customization features, such as naming service types and preset notes
    Incentivized
    Read full review
    Cons
    Simpro Software
    • Ability to create leave forms for the employees (to my best knowledge, this doesn't exist).
    • Ability to color code jobs, quotes by criticality.
    • Assign status to equipment (e.g. "ordered"; "arrived").
    Incentivized
    Read full review
    WorkWave
    • Not very user friendly
    • Reports are difficult to create and figure out
    • Not easy to find the correct place to go for things such as settings or data points
    Incentivized
    Read full review
    Usability
    Simpro Software
    As mentioned before, materials reporting could use some work as one cannot report by cost centre number, only by job number. It makes it difficult with large jobs with multiple cost centre numbers to easily extract information for reporting. Other than that the system is user friendly and easy to understand.
    Incentivized
    Read full review
    WorkWave
    No answers on this topic
    Support Rating
    Simpro Software
    It is a great option for solar project management. It needs some improvements for real-time one-page reports, inventory management, scheduling and custom views. I believe these will come because they listen to their customers. I would also like to see some better training and not be expected to pay out of pocket for it.
    Incentivized
    Read full review
    WorkWave
    No answers on this topic
    Alternatives Considered
    Simpro Software
    monday.com was easier to set up and you can create boards with loads of subtasks which helps manage a project. Also, the ability to integrate with google was much better as we could link it to the calendar and also store documents that the engineers could see easier onsite. Overall we could make monday.com work better for our business based on how we are set up but simPRO will be great for other businesses with more specific needs.
    Incentivized
    Read full review
    WorkWave
    No answers on this topic
    Return on Investment
    Simpro Software
    • Increased team collaboration.
    • Increased inventory awareness.
    • Decreased down time between jobs.
    Incentivized
    Read full review
    WorkWave
    • WorkWave PestPac has certainly improved our time management by getting us off of paper scheduling. It allows us to map and easily move appointments which makes our techs more efficient
    • Having all documentation stored digitally and be locked to the correct account helps us stay compliant
    Incentivized
    Read full review
    ScreenShots