SimplePractice vs. SmartCare

This is the first EHR platform I used. It is very professionally done with an aesthetically pleasing interface and has broad functionality. I would recommend it to a colleague who is a single practitioner with a small solo practice. I would not, however, recommend it to a group practice owner as I have found many alternatives that are just as good for a noticeable pricing difference with SimplePractice’s new fee structure.

Incentivized

• Easy client interface
• Telehealth

Incentivized

• Not being able to add 2 therapists to a client
• Having a steep learning curve to figure out where all the features were located
• Increased pricing with forced features that I did not plan to ever use
• Not having IvyPay as a payment option
• Only having one way calendar sync

Incentivized

I have not had to contact support which is nice. If I have a question, I am typically able to find the answer within the help section.

Incentivized

Also Kalix, Practice Better, Practice Q (formerly Intake Q), Healthie, Jane, etc. I'm hoping to switch to Practice Q soon.

Incentivized

• Not overly expensive to use.
• No drawbacks.

Incentivized