SimplePractice vs. TherapyNotes

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SimplePractice
Score 7.7 out of 10
N/A
SimplePractice is a practice management platform, made specifically for small business owners in the health and wellness space. SimplePractice’s feature set includes secure messaging, customizable paperless intake forms, a template library, free appointment reminders (SMS, email, & voice), electronic claim filing, billing and invoicing, a beautiful client portal with online appointment booking, and more.
$39
per month
TherapyNotes
Score 6.8 out of 10
N/A
TherapyNotes, headquartered in Horsham, PA, offers a practice management platform specifically for behavioral health and therapy providers.
$49
per month
Pricing
SimplePracticeTherapyNotes
Editions & Modules
Essential Plan
$39.00
per month
Professional Plan
$59.00
per month
Solo
$49.00
per month
Group
$59.00
per month
Enterprise
$59.00
per month
Offerings
Pricing Offerings
SimplePracticeTherapyNotes
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEssential ($39.00 / month); Professional ($49.00 / month); Professional for Groups ($49.00 / month + $29.00 / mo for each additional clinician).
More Pricing Information
Community Pulse
SimplePracticeTherapyNotes
User Ratings
SimplePracticeTherapyNotes
Likelihood to Recommend
5.0
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
SimplePracticeTherapyNotes
Likelihood to Recommend
This is the first EHR platform I used. It is very professionally done with an aesthetically pleasing interface and has broad functionality. I would recommend it to a colleague who is a single practitioner with a small solo practice. I would not, however, recommend it to a group practice owner as I have found many alternatives that are just as good for a noticeable pricing difference with SimplePractice’s new fee structure.
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Clinical practice. Has a library for creating documents, provides general templates that are customizable to the providers needs/
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Pros
  • Easy client interface
  • Telehealth
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  • Connect with clients through the client portal and allows you to share documents.
  • Submits claims to the insurance companies and connects with CAQH.
  • Tech support is phenomenal.
  • Free, secure telehealth platform.
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Cons
  • Not being able to add 2 therapists to a client
  • Having a steep learning curve to figure out where all the features were located
  • Increased pricing with forced features that I did not plan to ever use
  • Not having IvyPay as a payment option
  • Only having one way calendar sync
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  • Spanish documents are not available. There is not a way to use Spanish documents that can be filled out online like the English documents; instead, the practice must upload a PDF into the Library, share with client via portal and have then print, fill out manually, and upload for organization review and approval.
  • Sync feature from Client History Form is inconsistent. It may work with some clients but not with all. Sometimes the user has to completely log out and log back in in order to obtain partially parsed information to use in a treatment plan or psychotherapy note.
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Likelihood to Renew
No answers on this topic
I am a creature of habit and other than some areas (Spanish user-friendliness), TherapyNotes fits the bill for what I'm looking for in an EHR
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Support Rating
I have not had to contact support which is nice. If I have a question, I am typically able to find the answer within the help section.
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No answers on this topic
Implementation Rating
No answers on this topic
It is easy to do, can be done overnight, and requires no special skill set or guidance from TherapyNotes
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Alternatives Considered
Also Kalix, Practice Better, Practice Q (formerly Intake Q), Healthie, Jane, etc. I'm hoping to switch to Practice Q soon.
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Therapy notes is easier to work with across all domains. Faster and more effective when it comes to writing and entering notes
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Return on Investment
  • Not overly expensive to use.
  • No drawbacks.
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  • Saves time specifically with entering notes which means I can spend more time seeing clients.
  • Does not have the ability to enter dual caregivers. Challenging for parents who are divorced and signatures are required from both parents. It is not effective to have two separate portals for the same child.
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