Simform vs. TTEC Digital

Whenever teams need to rapidly scale for a particular project, Simform offers great flexibility. They have particularly been helpful for taking care of elements of tech debt within the team. I would recommend any team considering outsourcing to first have a solid ticketing procedure as the quality of work depends on the extent to which the issue is well communicated.

• Simform delivered our self-serve application, including an MVP, within the agreed timeline.
• Their exceptional expertise and dedication continue to impress as they develop new features and maintain the application.
• The customer success team and project managers at Simform were committed to timely delivery. Despite the time zone differences, they navigated seamlessly, ensuring efficient planning and flawless implementation.

• There have been times when we thought our projects were to heavily staffed. We informed Simform of this and the issue was corrected immediately.
• One project we thought the Simform team member skill set did not match up with the requirements for the project. We alerted Simform of this and they quickly fixed the situation.

We evaluated four different agencies and interviewed over 12 engineers as part of our selection process. Alongside Simform, we partnered with another firm that charged nearly double the rate. However, we found no significant difference in the quality or skillsets delivered. Simform stood out for their technical capability, responsiveness, and cost-effectiveness, making them the clear choice.