HireVue vs. SilkRoad Recruiting

HireVue was very well suited for my interviewing process with my current company for both my initial hire and my lateral move within the organization. It was very convenient given where I am geographically located to interview with our corporate office in Rhode Island. It provided the convenience of interviewing remotely for the opening posted.

I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.

Incentivized

• OnDemand Interviews is a great feature that lets you set up video/multiple choice/codevue questions. You send it to the candidates and they are able to take the interview on their time and in the comfort of their own home.
• HireVue and HireVue Pro apps. This is a great tool for manager and candidates to take/review interviews on the go.
• HireVue has the ability to upload candidates via a CVS file, which is nice when you have tons of applicants.

• The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
• Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
• Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
• Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.

Incentivized

• I would like to be able to add more than one person to a video at once. Yes it's easy now, I just think it would be easier to blast through all of the info then hit "save."
• Not sure why it says "save" instead of "send" when sending out a video interview.
• I'm really trying to find weaknesses and that is why tried to be picky... If I had one more weakness I'd say I want a way to delete old users from showing up. Archiving is not good enough. There should be a delete button.

Incentivized

• We no longer use Silkroad largely because it caused me more work. There was no ability to make documents required in the application process. Although we said a resume, transcripts, a specific list of references and cover letter were required in the posting more than 90% of applications were missing something which forced me to correspond with thousands of applicants and wasted a lot of time.
• They lack integrity. We were promised customer support for applicants when we purchased Silkroad but it was yanked about a year later. It wasted even more of my time and showed a lack of integrity on the part of the company.
• It lacked some of the reporting we needed and every time we needed something special it was an extra cost.

Incentivized

The company is currently looking into other ATS systems, with that we aren't sure the need to continue to use HireVue.

Incentivized

It was a great solution for the company in all aspects, especially the cost. The company was not in a position to afford a solution such as Oracle PeopleSoft. The only reason we did not renew OpenHire was we got acquired by a much larger organization and started utilizing the tools that the parent company had available

Incentivized

Because it's pretty much a "plug and play" solution.

Incentivized

It's not a bad system to use, there just seems to be so much click through to get one task achieved. Once you know all the little routes and pieces it gets easier.

Incentivized

The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year

Incentivized

HireVue isn't really in the same category at the other programs I listed so it's hard to compare them because they are all leveraged for very different purposes. HireVue was selected (to my knowledge) for its ease of use and the video interview recording function and I haven't had any major issues with the platform so I think it performs fine, but there's always room for improvement.

Incentivized

OpenHire is not nearly as advanced as Kenexa and is probably more on par with iCIMS. I did find iCIMS had some additional functionality and was easier to use than OpenHire. OpenHire's system seems much more fragmented, requiring work arounds than either of the others. I also found iCIMS to have better customer service when in need of help using the system or requesting any changes. OpenHire was the selection at my previous company based on its global platform as well as cost savings. At my current company, OpenHire was selected prior to my joining, however, for the level of recruiting we do, the lack of sophistication isn't really an issue.

Incentivized

• Time to fill has been reduced/ shortened since we are able to screen more candidates quicker.
• Time to schedule has been shortened as candidates are able to self-schedule their own interviews with a hiring manager; no more chasing people through phone calls to coordinate multiple schedules.
• Candidate reach has been greatly enhanced - we can reach more candidates than we ever could with traditional phone screening.

Incentivized

• OpenHire has very positively impacted our organization. It has allowed us to streamline our process and keep record of all of our recruitment electronically instead of in paper.
• It has allowed us to have a consistent recruitment process in all of our countries
• It has greatly increased the efficiency of our recruitment team.
• Only negative is that our organization has an expectation for reports and we are not able to always give them what they would like out of the system.

Incentivized