TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SignUpGenius

    Score7 out of 10
    N/ASignUpGenius in Charlotte offers an event sign up and registration site and service for entities organizing small groups, with payment processing, email and text reminding, forms with visual design themes and templates, among other features.N/A

    TicketLeap

    Score4.7 out of 10
    N/ATicketLeap, powered by Leap Event Technology, provides a self-service ticketing platform with a mobile-first interface, customizable event listings, and comprehensive set of tools. This solution also offers box office and ticket scanning apps as well as client support.N/A
    Pricing
    SignUpGeniusTicketLeap
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SignUpGeniusTicketLeap
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—When selling tickets on the platform, fees are $1 + 2% of the ticket price (plus 3% credit card processing). For tickets priced at $5 or below, a reduced fee of $0.49 (plus credit card processing) is charged, and for onsite ticket sales, only credit card processing fees are charged, while usual TicketLeap fees are waived. Free events are always free with TicketLeap.
    More Pricing Information
    Community Pulse
    SignUpGeniusTicketLeap
    Considered Both Products
    SignUpGenius
    No answer on this topic
    Patron Technology
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    12 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    No answers on this topic
    Best Alternatives
    SignUpGeniusTicketLeap
    Small Businesses
    No answers on this topic
    SignUpGenius
    Score7 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SignUpGeniusTicketLeap
    Likelihood to Recommend
    9.0
    (20 ratings)
    4.7
    (2 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    SignUpGeniusTicketLeap
    Likelihood to Recommend
    SignUpGenius
    If you are planning large events and you need an accurate headcount, the SignUpGenius is for you! Additionally, if you are trying to get a variety of volunteers to meet various needs, then you should really check out SignUpGenius! One specific way that we have used SignUpGenius is by getting the parents of our youth ministry students to bring refreshments to youth groups on Sunday mornings. We set up a SignUpGenius sign-up sheet where they can all sign up for various Sundays to bring refreshments, which really helps our students focus on Sundays.
    Incentivized
    Read full review
    Patron Technology
    Ideally suited for non-profits or small organizations that want to retain as much of their ticket revenues as possible, AND reduce the impact of fees on their patrons. You would also need to be EXTRA careful when setting up, it's hard to correct mistakes after the fact. e.g. not being able to change the order tickets are displayed, I literally had to delete tickets and re-enter them as new tickets to get them in the desired order
    Read full review
    Pros
    SignUpGenius
    • Easy to access. No login or registration is required for people to sign up for slots--just click the link and go.
    • No real technical expertise or knowledge is necessary to successfully use the tool.
    • Several different options/styles of signups are available.
    Incentivized
    Read full review
    Patron Technology
    • Their fee structure is very competitive, particularly for tickets that are $5 or less
    • Provides some flexibility with registration questions and specific ticket types
    Read full review
    Cons
    SignUpGenius
    • Some of the layout and terminology are a little confusing and could be more user-friendly. It took me some time and playing around to figure out that the days and times you put in are a step which just produces a grid of possible times, and that choosing which slots to activate is a second step required. It later made sense why it was set up this was (allows you to input a large block of times at once and then select the particular ones you need, and makes it possible to add a second person with a different schedule on the same sign up, giving the appointment setters more options overall to choose from)
    • Wish it would intuitively (or add an option to...) replicate location for any additional days and times you add to the same sign up. Has to be manually added (or copied and pasted).
    Incentivized
    Read full review
    Patron Technology
    • I think prtintable tickets when needed are currently not good, full page per ticket, ouch
    Read full review
    Likelihood to Renew
    SignUpGenius
    It is a great product that works efficiently for our needs
    Incentivized
    Read full review
    Patron Technology
    No answers on this topic
    Support Rating
    SignUpGenius
    I don't have any feedback for support because I have not had to use support (if referring to IT support). If this question is in referral to support from other staff/company, then it has been received well in that sense.
    Incentivized
    Read full review
    Patron Technology
    No answers on this topic
    Alternatives Considered
    SignUpGenius
    I prefer the use of SignUpGenius as it is more user-friendly. I am not limited to 10 questions and then have to pay for additional features. While I do not like the additional feature payment, as we are a nonprofit, I will continue using the free services.
    Incentivized
    Read full review
    Patron Technology
    Since Eventbrite changed their plans and how they charge for using their platform, it would have cost us a lot more to keep using it for a small number of events each year. Ticketleap was great because their fee assessments are lower than any other platform we could find, and with the ability to pass those on to the patron...we lowered the financial impact on those buyers as well.
    Read full review
    Return on Investment
    SignUpGenius
    • Being able to share the form with people inside and outside your organization allows less back and forth via email when scheduling meetings - saving time and money
    • The free version is available as long as you'd like - it's not a trial version - a lot of companies can get away with only using the free version
    Incentivized
    Read full review
    Patron Technology
    • Increase profitability
    • Reduced efficiencies
    Read full review
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