SignUpGenius vs. Splash Event Marketing Platform

SignUpGenius is a great option for teachers and instructors looking to find a digital way to have their students sign up for anything that involves "slots," whether those slots are temporal/time-based (e.g., presentation days/times that are pre-scheduled), or whether they are more abstract (e.g., a limited range of subjects or topics that students need to pick from). Its free version is ad-supported, does not require registration, and operates primarily using links within emails for authentication, so while it isn't necessarily "secure," it is perfect for situations where the honor system is enough.

Incentivized

When we first started using Splash Event Marketing Platform, the platform showed great promise and worked well for our team’s needs. However, over the past year, we’ve encountered issue after issue—many of which are described by support as problems “no one else has ever experienced.” Unfortunately, this has happened frequently, making it difficult to trust the platform for consistent execution.

• Post-sign up communications - allows for pre-event communication to specific rsvp types or to all respondents
• Post-event reporting - allows for export of signup information
• Easy to use - for our community, both management and volunteers use SignUpGenius to facilitate participation and planning for a wide variety of events and activities

Incentivized

• Their support team is very friendly and helpful. They get back to me within a couple of hours and have lots of resources to help remotely.
• I like being able to check people in on mobile.
• Their templates make it easy to design something cool. I'm not a trained designer, but using Splash templates lets me create cool invitations that look very well designed.

Incentivized

• I think an area that needs improvement is allowing for more than 5 slots at a time. I would like to see at least 10 offered instead of having to keep adding 5 at a time.
• Adding additional templates or templates in which you can just change a color selection would be great. Really utilize this for school PTO/Booster Clubs would be beneficial. Cater to them.
• Allowing for a 'cheaper' price than what you have for the souped up version would be nice as well.

Incentivized

• When designing a landing page for an event, the functionality of the layout page is quite finicky. I would love to see the ability to add features to certain text boxes become more fluid.
• The formatting across the layout page is not always consistent, specifically text sizing.
• I had an issue with an account, and the support team took an extremely long time (2+ months) to produce a remedy for the issue I was experiencing.

Incentivized

It is a great product that works efficiently for our needs

Incentivized

Because easy to interface and easy to manage Splash platform and individual event platform and easy to integrate with third party software such as Adobe Marketo and others softwares. Easy to maintain status and easy to relate with Salesforce campaign through Marketo . Useful in lead capturing and generation and so on we can enable business through splash.

Incentivized

The platform works, and it is a good system. I think there is always room for improvement. and I would like to see them up their client resolutions when it comes to problems with using the system. and see them take a more aggressive approach to addressing the clients changing needs

Incentivized

I don't have any feedback for support because I have not had to use support (if referring to IT support). If this question is in referral to support from other staff/company, then it has been received well in that sense.

Incentivized

We love working with our account manager and priority support to answer questions efficiently and speedily. Our account manager works with us on larger and bigger picture initiatives for our instance, where the priority support is always there when you're stuck with a feature or setup, it's been great to share this resource with our global network of hosts internal and external to the company.

We briefly used another sign-up website called "Bring the Cups."Needless to say, this website did not nearly offer the same amount of robust features as SignUpGenius did. Bring the Cups was streamlined and simple, but it bordered on simplistic. In all honesty, Bring the Cups did not nearly meet our needs the way SignUpGenius did. Consequently, I returned to using SignUpGenius as quickly as possible.

Incentivized

We used to use Eventbrite to manage our events before we were switched into using Splash. It was much easier to use, had a consistent usability structure for creating events and getting users to sign up. While it wasn't as customizable in terms of the landing page or email design, it did the job without any issues. We didn't necessarily select to use Splash, but our event coordinators at Hubspot chose the platform for us! If we could go back, we would.

Incentivized

• Students and even other staff love it! It improved the turn-around time from when I respond to student requests for academic coaching to setting up the intake meeting about 50%. Also, in the case that I respond quickly but the student is delayed several days, the link I sent is still live and always has relevant dates and times (whereas in the past, I would send a few days' worth of options and by the time a procrastinator looked at them, they were passed).
• It's an easy, mobile-friendly option that helps students to see that we're with it, not trapped in the stone age. That factors into their overall perception of our department, our services and our organization.

Incentivized

• Positive: We've now been able to track whether people who attend our events eventually become donors to our organization, which is HUGE for measuring event ROI and the time horizons for a donation.
• Negative: Can't think of any negative impacts on our business objectives. It solves the problem it is designed for, and continues to improve.

Incentivized