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SignRequest, now part of Box vs. Tungsten SignDoc

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SignRequest, now part of Box

    Score8 out of 10
    Small Businesses (1-50 employees)
    SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.

    $0

    per user

    Tungsten SignDoc

    Score7.7 out of 10
    N/ATungsten SignDoc is an enterprise-level electronic signature solution for the cloud that has functionality for complete signing scenarios. It helps organizations remove the need for capturing wet ink signatures on paper documents.

    $2,500

    per year Includes 1000 Signing Packages, Unlimited users

    Pricing
    SignRequest, now part of BoxTungsten SignDoc
    Editions & Modules
    Start
    $0.00
    per user
    Professional
    $8.00
    per user
    SME
    minimal $16.00
    $4.00 per user
    Enterprise
    Custom
    per user
    API
    Custom
    per installation
    No answers on this topic
    Offerings
    Pricing Offerings
    SignRequest, now part of BoxTungsten SignDoc
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor text message verification and bank payment verification additional fees applyPricing is per signing package that decreases with volume purchases. There is no limit on the number of users with SignDoc! Price does not include the cost of 3rd party certification.
    More Pricing Information
    Community Pulse
    SignRequest, now part of BoxTungsten SignDoc
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Tungsten Automation (formerly Kofax)
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    User Ratings
    SignRequest, now part of BoxTungsten SignDoc
    Likelihood to Recommend
    8.0
    (20 ratings)
    9.5
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    SignRequest, now part of BoxTungsten SignDoc
    Likelihood to Recommend
    Discontinued Products
    It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriate—perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    I can't think of a way this product wouldn't enhance anyone's business practice, assuming collecting signatures is an important piece. I am constantly sending documents to clients for signature and this is a great way to send a professional looking interface. It's easy to understand, efficient to use and, as far as I can tell "idiot-proof".
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts.
    • Price- SignRequest has one of the more attractive price points for businesses.
    • Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    • easy to share with clients
    • easy to navigate
    • easy to use
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • I think the "prepare document" screen can be a little more user-friendly
    • A way to keep the documents organized a bit better on the documents screen
    • I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    • It can be balky on occasion
    Incentivized
    Read full review
    Usability
    Discontinued Products
    I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    No answers on this topic
    Support Rating
    Discontinued Products
    Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    It stacks up really well and is very easy to use. It is also less costly than the other options.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back
    • Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    • We use it with confidence
    • Efficient
    • Easy to Use
    Incentivized
    Read full review
    ScreenShots

    SignRequest, now part of Box Screenshots

    Screenshot of Step 1: Upload the document that needs to be signedScreenshot of Step 2: Prepare document before sendingScreenshot of Step 3: Your customers experience the ease of e-signingScreenshot of Step 4: Signed documents are stored and shared with your customerScreenshot of Step 5: Every alteration to a document is logged for legal purposes

    Tungsten SignDoc Screenshots

    Screenshot of the SignDoc integration with Power PDFScreenshot of how signing is guided with arrowsScreenshot of a workflow, with a detailed audit trailsScreenshot of some of the multiple authentication methods available with secure user provisioningScreenshot of the white labeling tools, available when sending a document