Signpost vs. Yelp for Business

I would NEVER recommend Signposts! Signpost's fee is very expensive for a small company like ours, so I had to cancel the service - or at least TRY to. I contacted them the day after they billed our card for another $2,000, and I was told that we were automatically on the hook for another year, with no exceptions and no recourse. Very greedy and desperate; this doesn't seem like the way to keep happy clients.

Our company was one of the top rated businesses for the services that we provide in the area. We cancelled our subscription to promote on Yelp. Yelp deleted A LOT of valid genuine reviews that were left by our customers, that dropped our rating way down in my opinion

• They do a good job selling their product.
• They make it very difficult to cancel the service.
• They are great at taking your money!

• [I feel] the campaign tab needs a lot of improvement. The campaign part is not up to mark. Need a lot of changes to be more precise and relevant to the actual campaign niche.
• Another big drawback that I discovered while using it that it does not allow to send text messages to customers unless the customer accepts an invite first.

Incentivized

One of the lowest. We have invested in other Marketing businesses.

• The support team is very professional. I had problems while using Signpost in the past and I contacted their support on that matter.
• They responded very professionally, listen[ed] to each and every problem related to the work, and doing hindrance to the flow of work with the full-fledged solution to the problem.
• This makes me more confident in using the platform more in depth.

Incentivized

• Reaching new customers in the area
• Losing customers due to Yelp deleting valid 5 star reviews I believe