airSlate SignNow vs. SignRequest, now part of Box

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
airSlate SignNow
Score 9.1 out of 10
N/A
signNow is an eSignature solution with mobile apps for iOS and Android. signNow can be integrated into popular platforms and offers SaaS, public cloud, and private cloud deployment options with the same underlying API. This enables customers to leverage the power and usability of the signNow eSignature platform, while meeting their particular security and compliance requirements.
$1.50
one-time fee per signature invite
SignRequest, now part of Box
Score 8.0 out of 10
Small Businesses (1-50 employees)
SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.
$0
per user
Pricing
airSlate SignNowSignRequest, now part of Box
Editions & Modules
Site License
$1.50
one-time fee per signature invite
Business
$20
per month
Business Premium
$30
per month
Enterprise
$50
per month
Start
$0.00
per user
Professional
$8.00
per user
SME
minimal $16.00
$4.00 per user
Enterprise
Custom
per user
API
Custom
per installation
Offerings
Pricing Offerings
airSlate SignNowSignRequest, now part of Box
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee-$8 per user/monthNo setup fee
Additional DetailsAll subscriptions include unlimited number of users. Up to a 60% discount available for annual pricing.For text message verification and bank payment verification additional fees apply
More Pricing Information
Community Pulse
airSlate SignNowSignRequest, now part of Box
Best Alternatives
airSlate SignNowSignRequest, now part of Box
Small Businesses
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
DocuSign
DocuSign
Score 8.3 out of 10
DocuSign
DocuSign
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
airSlate SignNowSignRequest, now part of Box
Likelihood to Recommend
8.4
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
9.8
(0 ratings)
-
(0 ratings)
Usability
7.3
(0 ratings)
10.0
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
7.0
(0 ratings)
8.8
(0 ratings)
Online Training
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
airSlate SignNowSignRequest, now part of Box
Likelihood to Recommend
SignNow is particularly useful for simple documents, forms and contracts where there the fields are pretty standards- names, signature block, title. It would be helpful to have features that allow substitution of certain fill in the blanks such that allow you to use the same template but first have a dialog to integrate language for a person, corporation, partnership or LLP. I'm a lawyer and having the ability to assemble variation of this nature into one template would be helpful. Also (and it may do this) the ability to change the actual form/document within the a template would be useful.
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It's great for a law firm--especially ours which is paperless--and for any business that needs reviews and signatures constantly. I have recommended it to courts, my general contractor working on our house, and to other law firms that have a hard time getting us their clients' signatures. I think most businesses would benefit from SignRequest!
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Pros
  • Provides a platform that is easy to create a document with a digital signature.
  • Provides a platform that is easy to access for people who are signing digitally.
  • The platform is easy for me to see who has or hasn't signed documents I've sent.
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  • SignRequest is extremely user-friendly and its interface is smooth and straightforward. It takes the guesswork out of sending contracts and agreements online for review and signatures.
  • SignRequest is easy to set up and customize. I truly like how well its setup is structured. I've had zero issues uploading documents and customizing them.
  • SignRequest also allows you to save documents and use over and over. I really liked this feature as we send a lot of a similar contract out to our clients. We are able to change the amount and tweak the client information quickly and streamline the process.
  • SignRequest sends a final signed document after reach party signs it. I like adding this final PDF to our invoices when we send it out so our clients can keep a digital record of our agreements.
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Cons
  • When using shared templates, the option to rename the document is at the bottom of the signatures page. I would like that to be visible sooner as some of my team misses it and sends documents to clients with the templated name instead of the correct name because they forgot to scroll down far enough to see it.
  • CC'ed contacts used to show suggestions as you typed the email if you've sent that person a document before, but that functionality no longer shows on our account. I'd like to see that brought back.
  • It would be nice if we could add folders to our documents page so that we could sort sent and signed documents into individual client folders. The search feature works fine, but folders would help clean up the view for my team.
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  • Clunky UI when filling in documents that require long-form responses. (Doesn't allow for entering of multiple lines at one time; lots of clicks required to complete a document with many fields)
  • In the free version, can only send one document at a time
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Likelihood to Renew
We love SignNow. SignNow has allowed our business to function more efficiently and effectively. It has also allowed us to streamline our onboarding process and allow us to have everything electronic and use less paper. We are also able to reach and hire people all over the world. Employees and candidates are able to access and sign important and time sensitive documents quickly. The system is user friendly and straightforward.
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No answers on this topic
Usability
I gave it a 9 because the system is very easy to use, even for those who are not very familiar with digital signatures. It is all very intuitive, you can send, sign and track documents without any complications. I only didn't give it a 10 because sometimes it gets stuck when the file is large (very rare but it happens) or there are a lot of people to sign, and then you have to keep resending it and also, as I mentioned, the dedicated support would be interesting in case of emergency. Dei 9 porque o sistema é bem fácil de usar, mesmo pra quem não é muito familiarizado com essas coisas de assinatura digital. É tudo bem intuitivo, dá pra enviar, assinar e acompanhar os docs sem complicação. Só não dei 10 porque às vezes ele dá umas travadas quando o arquivo é pesado (muito dificil mais acontece) ou tem muita gente pra assinar, e aí precisa ficar reenviando e também como comentei do suporte dedicado que seria interessante em caso de urgência
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I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
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Reliability and Availability
SignNow is always available when I need it. It seems that most updates occur outside of business hours so I have full functionality when I need it most between the hours of 8am-6pm EST. There has only been I time when I experience application errors when I need to use the system but it did not last long and the issue was resolved within a few hours.
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No answers on this topic
Support Rating
I only used SignNow support when setting up. I uploaded a bunch of documents in the wrong place and needed assistance in moving them. Unfortunately they were not able to move the documents and I needed to upload into a different place. This is where I feel the system itself could benefit from some flexibility for their customers.
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Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
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Online Training
It was nice to be shown the basics of the system and be able to see or understand the specific functions our company would need to use, such as the template creation, document grouping and document group templates. Being taught on how to use these functions, made learning them much easier.
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No answers on this topic
Implementation Rating
Make sure you know exactly what you need before implementation and be sure to ask how to use the most important functions of the system that you will be using.
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No answers on this topic
Alternatives Considered
SignNow doesn't offer 3 x free documents to be signed monthly, and requires a subscription vs a pay-per-use, which is where Secured Signing shines. Secured Signing also has video verification and additional security measures that SignNow doesn't have. However, I find SignNow to be easier to use than Secured Signing.
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When I started this company in 2017, I looked for alternative solutions to getting e-signatures on business documents but never found anything that met our needs well until I encountered SignRequest. At this point we've been using it so long that I honestly can't remember the specific names of other products or vendors.
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Return on Investment
  • It has helped in having documents eSigned by geographically dispersed teams
  • As a non-profit org, it helps to have a 'free' tool/service that is reliable and functional
  • As a PMO uses standard template documents across all managed projects, it helps to be able to upload and download documents with ease
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  • We ended up switching vendors after about 3 months due to CRM integration with Salesforce not meeting our needs.
  • The cost was low enough where we did not feel it would be overly expensive with a growing sales team.
  • It allowed us to quickly get set up, and get e-signed contracts out to customers.
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ScreenShots

airSlate SignNow Screenshots

Screenshot of dashboardScreenshot of teams and their foldersScreenshot of integrations availableScreenshot of fillable fields in signNow editor

SignRequest, now part of Box Screenshots

Screenshot of Step 1: Upload the document that needs to be signedScreenshot of Step 2: Prepare document before sendingScreenshot of Step 3: Your customers experience the ease of e-signingScreenshot of Step 4: Signed documents are stored and shared with your customerScreenshot of Step 5: Every alteration to a document is logged for legal purposes