SigningHub vs. SignRequest, now part of Box

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SigningHub
Score 9.4 out of 10
N/A
SigningHub provides a secure way to sign documents. The vendor’s value proposition is that their solution provides long-term advanced electronic signatures that are legally compliant and independently verifiable. This solution caters to all levels of signature including EU qualified signatures. Focusing on signature security, SigningHub follows the gold standard “PAdES” definitions including Part 4 – long-term verification which is important for all organisations who require…N/A
SignRequest, now part of Box
Score 8.0 out of 10
Small Businesses (1-50 employees)
SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.
$0
per user
Pricing
SigningHubSignRequest, now part of Box
Editions & Modules
No answers on this topic
Start
$0.00
per user
Professional
$8.00
per user
SME
minimal $16.00
$4.00 per user
Enterprise
Custom
per user
API
Custom
per installation
Offerings
Pricing Offerings
SigningHubSignRequest, now part of Box
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsCloud service plans are user-based or signature-based. SigningHub is also available for on-premise use or for private cloud hosting.For text message verification and bank payment verification additional fees apply
More Pricing Information
Community Pulse
SigningHubSignRequest, now part of Box
Best Alternatives
SigningHubSignRequest, now part of Box
Small Businesses
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
DocuSign
DocuSign
Score 8.3 out of 10
DocuSign
DocuSign
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SigningHubSignRequest, now part of Box
Likelihood to Recommend
9.0
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
8.8
(0 ratings)
User Testimonials
SigningHubSignRequest, now part of Box
Likelihood to Recommend
Based on my experience I would say that if the company manages a long list of clients, it requires a good suite to use with managing contracts and employment. It might be less appropriate if the company is small.
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It's great for a law firm--especially ours which is paperless--and for any business that needs reviews and signatures constantly. I have recommended it to courts, my general contractor working on our house, and to other law firms that have a hard time getting us their clients' signatures. I think most businesses would benefit from SignRequest!
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Pros
  • cloud management
  • contract management
  • signing forms
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  • SignRequest is extremely user-friendly and its interface is smooth and straightforward. It takes the guesswork out of sending contracts and agreements online for review and signatures.
  • SignRequest is easy to set up and customize. I truly like how well its setup is structured. I've had zero issues uploading documents and customizing them.
  • SignRequest also allows you to save documents and use over and over. I really liked this feature as we send a lot of a similar contract out to our clients. We are able to change the amount and tweak the client information quickly and streamline the process.
  • SignRequest sends a final signed document after reach party signs it. I like adding this final PDF to our invoices when we send it out so our clients can keep a digital record of our agreements.
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Cons
  • I found setting up a workflow for each different document a little confusing.
  • I'd get errors from time to time when prepping a document. This usually happened when I was inserting a date field or a signature field (which are fairly important fields for contracts).
  • The one time I needed help and contacted the company, the representative made me feel like I was dumb.
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  • Clunky UI when filling in documents that require long-form responses. (Doesn't allow for entering of multiple lines at one time; lots of clicks required to complete a document with many fields)
  • In the free version, can only send one document at a time
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Usability
No answers on this topic
I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
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Support Rating
No answers on this topic
Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
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Alternatives Considered
I've used DocuSign and Adobe Acrobat DC in the past. DocuSign is nice because it easily integrates into Word, but it's also a bit pricey for a small business who may not use it all that much. Acrobat is great for signatures, but documents signed are stored on your own hard drive. Whereas, they're stored on SigningHub's end
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When I started this company in 2017, I looked for alternative solutions to getting e-signatures on business documents but never found anything that met our needs well until I encountered SignRequest. At this point we've been using it so long that I honestly can't remember the specific names of other products or vendors.
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Return on Investment
  • It was very affordable for a small business. I could use it for unlimited documents for a very modest monthly fee.
  • It could handle an unlimited number of documents.
  • Document retrieval is easy.
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  • We ended up switching vendors after about 3 months due to CRM integration with Salesforce not meeting our needs.
  • The cost was low enough where we did not feel it would be overly expensive with a growing sales team.
  • It allowed us to quickly get set up, and get e-signed contracts out to customers.
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ScreenShots

SigningHub Screenshots

Screenshot of Dashboard - You can start a new document workflow, change personal or enterprise settings and quickly access pending, in-progress, declined and completed documents.Screenshot of Sending Documents - Upload documents, add recipients, choose a template and set permissions.Screenshot of Prepare document - Prepare document(s) by adding signature and other form fields.Screenshot of Signing Documents - Review and sign documents quickly, easily and securely.

SignRequest, now part of Box Screenshots

Screenshot of Step 1: Upload the document that needs to be signedScreenshot of Step 2: Prepare document before sendingScreenshot of Step 3: Your customers experience the ease of e-signingScreenshot of Step 4: Signed documents are stored and shared with your customerScreenshot of Step 5: Every alteration to a document is logged for legal purposes