Insights Hub vs. Watson IoT Platform

Failure prevention and root cause analysis

Incentivized

As long as we have a clear understanding of the "real" pain points-- and that involves gathering both structured and unstructured data-drawing conclusions-- Watson IoT has a role to play. The area I am most keen on that a move the Watson can help achieve would be to go from preventative maintenance, to predictive maintenance, to eventually prescriptive maintenance.

Incentivized

• Getting started quickly with out of the box apps
• Connectivity to OT layer with MindConnect gateways and software
• OEE application
• Quality prediction

Incentivized

• The asset information is available in both static and dynamic format (from thermal images, to OEM data, to time series data). The ability to ingest all the information using a single platform has great value.
• Another benefit is a seamless integration with Maximo. This has been a challenge with other 3rd party systems available.
• The experience of IBM Maximo systems updates is positive.

Incentivized

• Better options for upgrades between capability packs without the need to 'over subscribe'

Incentivized

• Some of the tutorials could use a little more improvement - While there is a considerable amount of documentation, most of the good documentation for Watson IoT we found to be from third-parties.
• Administration and billing tools could use a bit more improvement - The UI is a bit clunky and poorly-designed here.
• Be prepared to work with IBM support to get this going - Their turn-around support for inquiries can be lengthy, and setup time may also be quite lengthy because of this.

Incentivized

The ease of getting started, the ability to scale and the pricing model is a key differentiation for Insights Hub. The solution can be implemented at a much lower cost point to start with making the barrier to entry much smaller. The out of the box apps give customers ready made solutions tailored to industry use cases whilst also providing many customisation options with dashboards and Mendix low code.

Incentivized

AWS offers an "IoT" product that similarly connects devices securely to centralize data exchange, predict downtime, and overall increase the efficiency of an IoT infrastructure. Like some of the other AWS products, the documentation is lacking and UI is quite hard to use, which is why we chose to use IBM Watson instead.

Incentivized

• Not really applicable as we are a reseller

Incentivized

• Positive - This tool greatly increases most company's manufacturing and production efficiency, and the use-cases are extensive. It was a great way of decreasing down-time for us.
• Negative - Took lots of work and energy to get up and running, we had to rely on IBM support and tutorials many times during this process.
• Positive - Quite cheap, most of the tiers of pricing cost very little, and it's possible to use Watson IoT for a few months for free to see if it is beneficial for your company.

Incentivized