TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brevo

    Score8.6 out of 10
    N/ABrevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform thanks to intuitive and scalable marketing and CRM tools such as Email, SMS, WhatsApp, Chat, Marketing Automation, Meetings, and much more.

    $0

    per month

    ShoutOUT Messaging Platform

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    ShoutOUT is a business texting tool to send personalized SMS campaigns, with advanced personalization and segmentation features. Users can send: personalized alerts promotions reminders short links marketing / promotional campaigns customer feedback collection customer updates conversational messaging team communication in any SMEs including the…

    $0.01

    per SMS per SMS

    Pricing
    BrevoShoutOUT Messaging Platform
    Editions & Modules
    Free
    $0
    per month
    Lite
    $25
    per month
    Premium
    $65
    per month
    Enterprise
    Contact sales team
    Growth
    $9.99
    per month per SMS
    Pro
    $19.99
    per month per SMS
    Starter
    Free subscription
    per SMS
    Offerings
    Pricing Offerings
    BrevoShoutOUT Messaging Platform
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsSendinBlue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try SendinBlue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 40,000 emails per month for just $7.37 -- or send even more emails at great prices.
    More Pricing Information
    Community Pulse
    BrevoShoutOUT Messaging Platform
    Considered Both Products
    Brevo (Sendinblue, Inc)
    No answer on this topic
    ShoutOUT Labs
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    152 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    147 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    151 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    137 Answers
    No answers on this topic
    Implementation went as expected
    91%
    Implementation went as expected
    134 Answers
    No answers on this topic
    Features
    BrevoShoutOUT Messaging Platform
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Brevo and ShoutOUT Messaging Platform
    Feature
    Brevo
    7.9
    198 Ratings
    1% below category average
    ShoutOUT Messaging Platform
    -
    Ratings
    WYSIWYG email editor6.2177 Ratings00 Ratings
    Dynamic content8.7160 Ratings00 Ratings
    Ability to test dynamic content8.8153 Ratings00 Ratings
    Landing pages6.011 Ratings00 Ratings
    A/B testing6.510 Ratings00 Ratings
    Mobile optimization7.8177 Ratings00 Ratings
    Email deliverability reporting9.5194 Ratings00 Ratings
    List management9.3191 Ratings00 Ratings
    Triggered drip sequences8.7111 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Brevo and ShoutOUT Messaging Platform
    Feature
    Brevo
    8.0
    189 Ratings
    4% above category average
    ShoutOUT Messaging Platform
    -
    Ratings
    Dashboards8.019 Ratings00 Ratings
    Standard reports9.4188 Ratings00 Ratings
    Custom reports6.810 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Brevo and ShoutOUT Messaging Platform
    Feature
    Brevo
    8.6
    128 Ratings
    7% above category average
    ShoutOUT Messaging Platform
    -
    Ratings
    Link Tracking8.6128 Ratings00 Ratings
    User Ratings
    BrevoShoutOUT Messaging Platform
    Likelihood to Recommend
    9.0
    (218 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (10 ratings)
    10.0
    (1 ratings)
    Usability
    8.3
    (15 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (13 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BrevoShoutOUT Messaging Platform
    Likelihood to Recommend
    Brevo (Sendinblue, Inc)
    I wanted to pull a publication from MailChimp and park it elsewhere. Brevo was a bit of a pain to set up, but after I invested the onboarding time, it's been a cost-effective way to produce this newsletter. I would encourage someone to build in the time with both templates and editor. After that, using Brevo is as easy as using other services.
    Incentivized
    Read full review
    ShoutOUT Labs
    No answers on this topic
    Pros
    Brevo (Sendinblue, Inc)
    • Sendinblue allows you to send emails that do not arrive in spam
    • Sendinblue, through its security measures and filters, helps keep contact databases well organized and up to date
    • Sendinblue offers an easy-to-use newsletter creation tool and, in case of lack of inspiration, many templates
    Incentivized
    Read full review
    ShoutOUT Labs
    No answers on this topic
    Cons
    Brevo (Sendinblue, Inc)
    No answers on this topic
    ShoutOUT Labs
    No answers on this topic
    Likelihood to Renew
    Brevo (Sendinblue, Inc)
    SendinBlue is providing an excellent value to my business by simplifying and speeding up the way that we interact with our customers
    Incentivized
    Read full review
    ShoutOUT Labs
    No answers on this topic
    Usability
    Brevo (Sendinblue, Inc)
    No answers on this topic
    ShoutOUT Labs
    No answers on this topic
    Reliability and Availability
    Brevo (Sendinblue, Inc)
    I have never had any planned outages in the time I have been using the software and have had no issues with accessing it.
    Read full review
    ShoutOUT Labs
    No answers on this topic
    Performance
    Brevo (Sendinblue, Inc)
    Everything loads very quickly, it saves as you go along so you're unlikely to loose work if your computer fails. Reports are there immediately too so you're able to act quickly on customer engagement.
    Read full review
    ShoutOUT Labs
    No answers on this topic
    Support Rating
    Brevo (Sendinblue, Inc)
    These people helped me identify errors when setting up DKIM and were more than helpful in trying to diagnose low open rates with a few campaigns identifying where improvement can be made and how to more effectively manage contact lists. The support is excellent.
    Incentivized
    Read full review
    ShoutOUT Labs
    No answers on this topic
    Implementation Rating
    Brevo (Sendinblue, Inc)
    If you follow all the steps of the setup process they give you, any one can set this up in about 1 - 2 hours.
    Incentivized
    Read full review
    ShoutOUT Labs
    No answers on this topic
    Alternatives Considered
    Brevo (Sendinblue, Inc)
    I selected Sendinblue because my users and customers don't speak and read English, so the french version of an email solution was the best way to answer them. Since 2017, I always recommended Sendinblue to my customers and partners, even if they use another solution, I convert them and never go back again.
    Incentivized
    Read full review
    ShoutOUT Labs
    No answers on this topic
    Scalability
    Brevo (Sendinblue, Inc)
    They have multiple options for upgrading bigger senders or if you need more emails sent in a month.
    Read full review
    ShoutOUT Labs
    No answers on this topic
    Return on Investment
    Brevo (Sendinblue, Inc)
    No answers on this topic
    ShoutOUT Labs
    No answers on this topic
    ScreenShots

    Brevo Screenshots

    Screenshot of Marketing Automation - DashboardScreenshot of Marketing Automation - Sample WorkflowScreenshot of Sample Email Campaign ReportScreenshot of Integrations and Plugins

    ShoutOUT Messaging Platform Screenshots

    Screenshot of Dashboard

Main dashboard displaying the main menu on the left side, credit balance, campaign history, recent campaign analytics, contacts, and purchased sender IDs / mobile numbers, giving a holistic view of the user account with all important data at a glance.Screenshot of SMS compose box

Message compose box to edit the SMS content, add emojis and custom attributes, use saved templates or create new ones, and shorten link using the built-in URL shortener. The mobile phone screen displays how the SMS will look like in the recipient's phone.Screenshot of Campaign analytics

Campaign dashboard displaying all campaigns created to date, with the options to search previous campaigns by name, create new campaigns, and view in detail analytics for each campaign by clicking on them.Screenshot of Contact Segmentation

Group contacts based on their personal data, purchase behaviors, demographics etc. View all added contacts and relevant data as well as created contact groups, with the options to add new contacts, search contacts, download contacts, and filter contacts by  attributes (e.g., location, age, browser).