Shorthand vs. Substack

Shorthand is ideally suited to visual stories where you have a good number of images and/or embeds or video to include. It is well-suited to long-form stories, where you wish to keep the readers' attention longer than usual. It can help to differentiate particularly important or intriguing stories from others on your website - and for this reason, it could be used as a premium content tool, perhaps for subscribers. It can also be used to showcase stories about awards you've organised, giving them special treatment. It is less suited to breaking news, or very time-sensitive news stories, as it can take some time to prepare, post or update shorthand stories. And it doesn't work well for stories with strong accompanying imagery

Incentivized

It's well-suited for a creative writer who is comfortable writing essays or short fiction. It's especially well-suited for writers who are focused on writing essays based on personal experiences. I'm not sure it has the tools at this point for someone who wants to serialize a novel or long-form non-fiction book. I'd like to see better multi-media tools for writers/content creators who are fluent in written and audio-visual methods of communicating.

Incentivized

• Enabling visual storytelling with multiple pictures
• Embedding rich media within a story, including video
• Engaging readers for longer than average dwell times
• Making it easy to create striking article design without coding experience

Incentivized

• Content organization/discovery - really easy to search.
• Newsletter/email integration - by far better at previewing and delivering content than any other site.

Incentivized

• Additional flexibility in how text is overlaid on pictures would be welcome so that there are more choices on what images to use with particular layouts
• Enabling users to control the path of text - for example, enabling runaround - could enable some excellent designs
• Adding additional section templates could speed up design
• More flexibility in caption placement would be helpful

Incentivized

• It's really difficult when multiple people are editing the blog at same time. Some things change or get overwritten due to which have to reload the page multiple times. Would like to see an experience just like in Google docs.

Incentivized

I have never known it to be down during my use of it. All you require is an internet connection to log in and you can use it on multiple devices. Adding ease of accessibility, there are simple ways to log in. I've also never known a Shorthand story to go down once live on our site.

Incentivized

Due to the integration with our content management software, there is a short delay on our site while it loads, which may cause some readers to drift away. However, I've seen other sites where it instantly loads articles, so I believe this to be down to the content management software behind our site more than Shorthand itself. Once that brief initial period is over, it doesn't require additional loading time.

Incentivized

Substack is the DTC version of traditional blogging sites - you own everything, both upside, and risk, which appeals to me more. Compared to Blogger, the ability to monetize and site interface is night and day better. Compared to Medium, which I think has a better interface and content curation abilities, Substack's advertising and promotion of your work are much better because they don't rely on premium members like Medium - it can get very click-baity there.

Incentivized

As a web-based service, it is easy for users to log into from anywhere. Content can easily be shared, as you can set up teams that enable access to each other's work as required. And content can be reviewed by others before publication using the sharing function. You can also view how an article will look on different devices.

Incentivized

• Helped us create one of our top 10 most-read and most-shared stories in the last year
• Enabled us to elevate key pieces of content, boosting dwell time on our site
• But can also be time-consuming to adopt for some stories, meaning you need to choose well what stories really deserve the investment in time
• Boosted collaboration between teams via its ability to share, including offering the chance for others to preview content prior to publication

Incentivized

• Takes much much less time to produce content that you can charge for. This wasn't doable before, or you'd have to build it yourself
• Substack has made it much easier for me to stay on top of ex-customer communications. I get repeat business more easily now.
• Substack's speed & ease mean I can offload content writing & distribution to others

Incentivized