TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Shopify

    Score9.1 out of 10
    N/AShopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

    $39

    per month

    X-Cart

    Score7.8 out of 10
    N/AX-Cart is an eCommerce and shopping cart platform built through PHP code.

    $199

    per month

    Pricing
    ShopifyX-Cart
    Editions & Modules
    Basic Shopify
    $39
    per month
    Grow
    $105
    per month
    Advanced
    $399
    per month
    Shopify Plus
    2,000
    per month
    Shopify Plus
    2,300
    per month
    Platform
    Starting at $199
    per month
    Auto
    Starting at $299
    per month
    Marketplace
    Starting at $399
    per month
    Offerings
    Pricing Offerings
    ShopifyX-Cart
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA 25% discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    ShopifyX-Cart
    Considered Both Products
    Shopify
    No answer on this topic
    Qualiteam eBusiness Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    79 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    76 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    75 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    67 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    69 Answers
    No answers on this topic
    Features
    ShopifyX-Cart
    Online Storefront
    Comparison of Online Storefront features of Shopify and X-Cart
    Feature
    Shopify
    8.7
    136 Ratings
    10% above category average
    X-Cart
    7.7
    1 Ratings
    2% below category average
    Product catalog & listings9.5136 Ratings8.01 Ratings
    Product management8.7134 Ratings9.01 Ratings
    Bulk product upload8.6115 Ratings4.01 Ratings
    Branding8.8134 Ratings10.01 Ratings
    Mobile storefront8.9130 Ratings6.01 Ratings
    Product variations9.0127 Ratings9.01 Ratings
    Website integration8.6127 Ratings8.01 Ratings
    Visual customization8.0133 Ratings10.01 Ratings
    CMS8.1109 Ratings5.01 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Shopify and X-Cart
    Feature
    Shopify
    7.9
    129 Ratings
    3% above category average
    X-Cart
    9.5
    1 Ratings
    21% above category average
    Abandoned cart recovery7.9120 Ratings9.01 Ratings
    Checkout user experience7.8127 Ratings10.01 Ratings
    Online Payment System
    Comparison of Online Payment System features of Shopify and X-Cart
    Feature
    Shopify
    9.6
    131 Ratings
    15% above category average
    X-Cart
    10.0
    1 Ratings
    19% above category average
    eCommerce security9.6131 Ratings10.01 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Shopify and X-Cart
    Feature
    Shopify
    8.4
    133 Ratings
    9% above category average
    X-Cart
    8.7
    1 Ratings
    12% above category average
    Promotions & discounts9.2128 Ratings10.01 Ratings
    Personalized recommendations8.432 Ratings10.01 Ratings
    SEO7.6124 Ratings6.01 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Shopify and X-Cart
    Feature
    Shopify
    8.2
    134 Ratings
    2% above category average
    X-Cart
    9.2
    1 Ratings
    14% above category average
    Multi-site management6.719 Ratings10.01 Ratings
    Order processing9.8132 Ratings7.01 Ratings
    Inventory management7.8131 Ratings9.01 Ratings
    Shipping7.8124 Ratings10.01 Ratings
    Custom functionality8.6124 Ratings10.01 Ratings
    User Ratings
    ShopifyX-Cart
    Likelihood to Recommend
    8.2
    (149 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    9.2
    (15 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ShopifyX-Cart
    Likelihood to Recommend
    Shopify
    No answers on this topic
    Qualiteam eBusiness Solutions
    X-cart uses Smarty Templates in a PHP environment which means there are many developers who could probably pick it up relatively quickly to provide new features. The smarty template engine is very robust and well documented, and the cost of x-cart is very low which makes it easy for anyone to get started with their e-commerce business. It is a really great e-commerce software and suitable for every business. I actually cannot find any serious objection to what it does. They regularly update it, add new features, fix flaws, offer support. The software itself offers many integrations for shipping and payments, everything you need for sales. Although it covers many things, there will always be something missing, because many things happen in between customer visit and final delivery. Therefore, if you plan to expand your business, also plan to expand your X-Cart - but do not worry, it won't be hard.
    Incentivized
    Read full review
    Pros
    Shopify
    • It's base security and integration with trusted security partners (such as NoFraud) is a game-changer when it comes to reliability and a "hands off approach" for our IT department. The up-time is also very good.
    • It offers a wide range of verified plugins that are (for the most part) easy to install and use for any specific scenario you're looking for.
    • It's Analytics area in the admin is actually nice and offers a wide variety of reports that you can run.
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    • For everyone. From small to huge business you get everything out of box. Just setup company details, payment and shipping methods and you are ready to go.
    • Upgradable. There are many plugins one can integrate with X-Cart. Over time, many of them became part of the software, and you are one click away to enable them.
    • Well organized code. It uses Smarty template engine, which I find great, specially for debugging (famous Webmaster mode).
    Incentivized
    Read full review
    Cons
    Shopify
    • I would love it if Shopify built an in house app which helped us post UGCs and social proof from platforms such as Instagram, Youtube etc. more seamlessly on our website. Right now, we are able to do it through third party apps but the look and feel is just okay.
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    • Creating new plugins the way X-Cart wants is maybe not complicated, but hard to implement because there are no hooks. One has to manually change each file. This is similar to patching the core and therefore one has to know basics of web development.
    • Even if you get everything styled correctly with base skin, there is a bunch of unused styles you have to cope with. Start skin should be much cleaner. You may find thousands excess lines of code.
    Incentivized
    Read full review
    Likelihood to Renew
    Shopify
    No answers on this topic
    Qualiteam eBusiness Solutions
    No answers on this topic
    Usability
    Shopify
    No answers on this topic
    Qualiteam eBusiness Solutions
    No answers on this topic
    Reliability and Availability
    Shopify
    Shopify support is always available when you need them.
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Performance
    Shopify
    Shopify website speed is quite impressive. Even if we integrate couple apps, it does not hamper the site speed.
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Support Rating
    Shopify
    In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Online Training
    Shopify
    Shopify offered us several trainings to setup a Shopify store, how to build a brand, SEO, product photography etc. All this content have been super helpful in our journey.
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Implementation Rating
    Shopify
    No answers on this topic
    Qualiteam eBusiness Solutions
    No answers on this topic
    Alternatives Considered
    Shopify
    Big Commerce and SAP Hybris are two other platforms we've investigated and Shopify is by far easiest to use and customize. While it doesn't do everything out of the box, the apps do fill in many gaps. The cost however, is probably the biggest selling point against these other two options.
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Scalability
    Shopify
    Shopify has basic to high-end plans. The plans grow with the brand`s growth and I love that about Shopify.
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Return on Investment
    Shopify
    No answers on this topic
    Qualiteam eBusiness Solutions
    • Flexibility in presentation as well as functionality
    • Full open source software allows for unlimited possibilities with the store function, though some developers who create modules do encode their modules which have errors in their code which therefore can't be fixed
    • A fully functional professional level application at a fraction of the cost of similar applications such as magento.
    Incentivized
    Read full review
    ScreenShots