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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Shopify

    Score9.1 out of 10
    N/AShopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

    $39

    per month

    Spryker Cloud Commerce OS

    Score6.4 out of 10
    N/ASpryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as TOYOTA, HILTI, and TomTailor. The Spryker Cloud Commerce OS NOW version has been specifically developed for manufacturers and brands who want to reach customers directly online.

    $900,000

    12 month contract

    Pricing
    ShopifySpryker Cloud Commerce OS
    Editions & Modules
    Basic Shopify
    $39
    per month
    Grow
    $105
    per month
    Advanced
    $399
    per month
    Shopify Plus
    2,000
    per month
    Shopify Plus
    2,300
    per month
    Variable licensing fees, please contact aws-marketplace@spryker.com
    $900,000.00
    12-month contract
    Offerings
    Pricing Offerings
    ShopifySpryker Cloud Commerce OS
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsA 25% discount is offered for annual billing.Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    More Pricing Information
    Community Pulse
    ShopifySpryker Cloud Commerce OS
    Considered Both Products
    Shopify
    No answer on this topic
    Spryker Systems, GmbH
    Chose Spryker Cloud Commerce OS
    Spryker Cloud Commerce OS appealed to us because they have open code, the licensing model was better compared to most vendors, and you have a high degree of developer freedom. The approach of composable commerce is good to integrate it into existing infrastructure, which is …
    Incentivized
    Chose Spryker Cloud Commerce OS
    Headless was the winning factor
    Incentivized
    Chose Spryker Cloud Commerce OS
    Spryker is a PHP and open-source stack-based solution, it's more a component framework, and not a traditional software product. You build your own custom solution based on best practices.
    Incentivized
    Chose Spryker Cloud Commerce OS
    There is Hybris and salesforce which I was thinking to choose as an opportunity. The selection goes to Spryker Cloud Commerce OS, cause it brings in all the most value for us as an agency and much more for our customers. All in all, Spryker Cloud Commerce OS has everything that …
    Incentivized
    Chose Spryker Cloud Commerce OS
    Spryker is more advanced and allow more customization. The storefront is already fast in Spryker default implementation without any special settings. Spryker Commerce OS also fit better with complex business requirements and have a clearer approach to connect with third-party …
    Incentivized
    Chose Spryker Cloud Commerce OS
    - easier to handle (not microservice based)
    - very flexible
    Incentivized
    Chose Spryker Cloud Commerce OS
    We also worked with Shopware, OXID, and Typo 3.

    Spryker Cloud Commerce OS is the most sophisticated solution in terms of architecture and performance.
    Incentivized
    Chose Spryker Cloud Commerce OS
    Sylius, Oxid. The biggest difference between Spryker Cloud Commerce OS and other products is Spryker's out-of-the-box support for large scalability and complex business endeavors. All of these products have very distinct development practices; however, Spryker's I find the most …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    79 Answers
    99%
    Would buy again
    68 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    76 Answers
    100%
    Delivers good value for the price
    65 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    75 Answers
    96%
    Happy with the feature set
    66 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    67 Answers
    98%
    Lived up to sales and marketing promises
    45 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    69 Answers
    94%
    Implementation went as expected
    61 Answers
    Features
    ShopifySpryker Cloud Commerce OS
    Online Storefront
    Comparison of Online Storefront features of Shopify and Spryker Cloud Commerce OS
    Feature
    Shopify
    8.7
    136 Ratings
    10% above category average
    Spryker Cloud Commerce OS
    7.9
    64 Ratings
    1% above category average
    Product catalog & listings9.5136 Ratings8.360 Ratings
    Product management8.7134 Ratings7.560 Ratings
    Bulk product upload8.6115 Ratings8.152 Ratings
    Branding8.8134 Ratings8.253 Ratings
    Mobile storefront8.9130 Ratings8.451 Ratings
    Product variations9.0127 Ratings7.863 Ratings
    Website integration8.6127 Ratings00 Ratings
    Visual customization8.0133 Ratings7.456 Ratings
    CMS8.1109 Ratings7.258 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Shopify and Spryker Cloud Commerce OS
    Feature
    Shopify
    7.9
    129 Ratings
    3% above category average
    Spryker Cloud Commerce OS
    8.6
    58 Ratings
    11% above category average
    Abandoned cart recovery7.9120 Ratings8.842 Ratings
    Checkout user experience7.8127 Ratings8.358 Ratings
    Online Payment System
    Comparison of Online Payment System features of Shopify and Spryker Cloud Commerce OS
    Feature
    Shopify
    9.6
    131 Ratings
    15% above category average
    Spryker Cloud Commerce OS
    8.4
    55 Ratings
    1% above category average
    eCommerce security9.6131 Ratings8.455 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Shopify and Spryker Cloud Commerce OS
    Feature
    Shopify
    8.4
    133 Ratings
    9% above category average
    Spryker Cloud Commerce OS
    7.6
    59 Ratings
    1% below category average
    Promotions & discounts9.2128 Ratings7.957 Ratings
    Personalized recommendations8.432 Ratings6.842 Ratings
    SEO7.6124 Ratings8.151 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Shopify and Spryker Cloud Commerce OS
    Feature
    Shopify
    8.2
    134 Ratings
    2% above category average
    Spryker Cloud Commerce OS
    8.4
    63 Ratings
    5% above category average
    Multi-site management6.719 Ratings8.255 Ratings
    Order processing9.8132 Ratings8.859 Ratings
    Inventory management7.8131 Ratings8.552 Ratings
    Shipping7.8124 Ratings8.045 Ratings
    Custom functionality8.6124 Ratings8.660 Ratings
    Best Alternatives
    ShopifySpryker Cloud Commerce OS
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify Plus
    Score9 out of 10
    Shopify Plus
    Score9 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ShopifySpryker Cloud Commerce OS
    Likelihood to Recommend
    8.2
    (149 ratings)
    8.2
    (69 ratings)
    Likelihood to Renew
    9.2
    (15 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (3 ratings)
    6.0
    (68 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    5.9
    (68 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ShopifySpryker Cloud Commerce OS
    Likelihood to Recommend
    Shopify
    Shopify allowed us to handle matrix items and combined listings. Both of which we could not do on our previous platform. There was some customization involved but overall, it did what we needed it to. The one downside was that if we want to change anything we would have to reload the entire set of matrix items manually.
    Incentivized
    Read full review
    Spryker Systems, GmbH
    Spryker is very well suited (B2C and/or B2B) for big companies with complex and individual business models or also if your company needs a certain level of customization. Very good fit, if you need a scalable system. It is rather not the perfect fit for small companies or companies with very basic E-Commerce needs.
    Read full review
    Pros
    Shopify
    • It's base security and integration with trusted security partners (such as NoFraud) is a game-changer when it comes to reliability and a "hands off approach" for our IT department. The up-time is also very good.
    • It offers a wide range of verified plugins that are (for the most part) easy to install and use for any specific scenario you're looking for.
    • It's Analytics area in the admin is actually nice and offers a wide variety of reports that you can run.
    Incentivized
    Read full review
    Spryker Systems, GmbH
    • Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
    • Scaling - Modern architecture makes it possible to scale flexible.
    • Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
    • Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
    • Order Management.
    Incentivized
    Read full review
    Cons
    Shopify
    • I would love it if Shopify built an in house app which helped us post UGCs and social proof from platforms such as Instagram, Youtube etc. more seamlessly on our website. Right now, we are able to do it through third party apps but the look and feel is just okay.
    Incentivized
    Read full review
    Spryker Systems, GmbH
    • Content - content administration is not a strong part of Spryker, although it improved over the years. I still see room for improvement in the world of bigger CMS systems being able to also do "commerce".
    • Backoffice-usability - for non-technical users the first few days, weeks and month[s] can be full of surprises. An extended documentation, or more intuitive handling on the backoffice could serve every party on Spryker.
    • Off-the-shelf internationalization - Spryker right now comes with an initial data set in English and German, which is for a German based company already a pretty stable starting point. Extension on the base data for Europe-wide used countries would be very helpful - French, Italian, Polish, Russian, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    Shopify
    Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
    Incentivized
    Read full review
    Spryker Systems, GmbH
    No answers on this topic
    Usability
    Shopify
    It is fairly easy to use Shopify regardless of what task you are attempting to perform. Most things are customizable to a degree without requiring coding ability. I have very limited coding experience and have still been able to navigate my way around changing features of the website that require edits to the code with the use of AI and trial-and-error. This previously wasn't possible with the WooCommerce platform.
    Incentivized
    Read full review
    Spryker Systems, GmbH
    Spryker's usability depends a lot on custom development. Therefore, I would like not to consider usability as something that comes with Spryker Cloud Commerce OS. Spryker Cloud Commerce OS; however, brings all the tools needed to design a solution with great usability.
    Read full review
    Reliability and Availability
    Shopify
    Shopify support is always available when you need them.
    Incentivized
    Read full review
    Spryker Systems, GmbH
    No answers on this topic
    Performance
    Shopify
    Shopify website speed is quite impressive. Even if we integrate couple apps, it does not hamper the site speed.
    Incentivized
    Read full review
    Spryker Systems, GmbH
    No answers on this topic
    Support Rating
    Shopify
    In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
    Incentivized
    Read full review
    Spryker Systems, GmbH
    Support suffered from Spryker Cloud Commerce OS's rapid growth. Contacts, department heads, and support systems changed frequently. Support processes as well as documentation are rather poor. One notices that they are putting more effort into the customers recently, but in the course of growth, there is still a lack of focus here. As a customer, I would like to see growth at a slower pace and a phase of stabilization.
    Incentivized
    Read full review
    Online Training
    Shopify
    Shopify offered us several trainings to setup a Shopify store, how to build a brand, SEO, product photography etc. All this content have been super helpful in our journey.
    Incentivized
    Read full review
    Spryker Systems, GmbH
    No answers on this topic
    Implementation Rating
    Shopify
    Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
    Incentivized
    Read full review
    Spryker Systems, GmbH
    No answers on this topic
    Alternatives Considered
    Shopify
    Big Commerce and SAP Hybris are two other platforms we've investigated and Shopify is by far easiest to use and customize. While it doesn't do everything out of the box, the apps do fill in many gaps. The cost however, is probably the biggest selling point against these other two options.
    Incentivized
    Read full review
    Spryker Systems, GmbH
    If you compare Spryker with commerce solutions on the market, you will notice that the focus is not on the front end. Spryker assumes that the store is only one of many possible channels through which customers order today and in the future. To understand the differences, one must therefore take a look at Spryker's architecture. This is divided into the Spryker [Cloud] Commerce OS (the backend with all process-related components), the front-end modules for B2C and B2B, as well as the integration modules (middleware) and interfaces (Glue API).
    Read full review
    Scalability
    Shopify
    Shopify has basic to high-end plans. The plans grow with the brand`s growth and I love that about Shopify.
    Incentivized
    Read full review
    Spryker Systems, GmbH
    No answers on this topic
    Return on Investment
    Shopify
    • It got the store up quickly so the client could start selling. She was previously selling products on Etsy and Facebook and wanted to consolidate everything onto one website, so the main thing Shopify solved was to reduce the store owner's time in managing all her products on multiple sites. Also, we had previously built a website on Wix with all the custom functionality and branding she needed - a truly great, high-end website - but it performed so slowly that it was unusable. So the speed at which Shopify can be set up and then works on the page is appreciable.
    • The website was manageable by the client - she could figure the system out herself after a while so she saved money on costs for hiring developers. She did have to hire developers to customize some of the plug-ins but costs are all relative; it wasn't a high investment compared to building a full e-commerce website. With the complexity and size of her product base and the functionality and branding she wanted to have in a website, and the potential of her business, she would have needed to invest well over $10,000 to get to where she really needs to be. In the end she kept the budget under $5000.00.
    • Costs kept climbing with plug-ins having to be added with everything. My client became more involved in building the website and began to try multiple plugins, and she did not have the skill base to evaluate the plugins functionalities so she chose plugins that did not do everything she needed, and then ended up paying the plugin developers to customize the plugins. So on one hand, it's pretty amazing to be able to bring up an e-commerce website as quickly as a week or so, but on the other hand if you need anything customized or deeper functionality in regards to product searching and filtering on the web page, and management on the backend, it quickly goes beyond the skills of the average person to manage, and above their expected budget as well. In the end my client really did not get anything close to the functionality for the website we had originally envisioned.
    • Shopify was the easiest way we could find to bring the client's products to a global market. We evaluated several other platforms and the functionality simple did not seem to be adequate, so Shopify seemed like the only solution that could do enough of what we needed and still stay within this client's budget. Really the problem in this project was not platform per se but that the budget wasn't large enough. Shopify managed to provide a solution for an ecommerce store with thousands of products on a tiny budget, so in the sense of pure functionality it provided the best value of all the platforms we evaluated. The solution still isn't big enough for this client's business though so, without having insights into this client's post-build sales results, my guess is that because her new website did not make her products easier to sort through, and she likely didn't have much more budget left to invest in SEO and other marketing of the website, her sales probably didn't increase substantially as a result of having built the website. So I think this project all in all did not likely have a high ROI.
    Incentivized
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    Spryker Systems, GmbH
    • Extending the reach and visibility of the brand through content and commerce.
    • Increased customer satisfaction through better accessibility (self-service) and easy access to important product information (CAD data, technical documentation, etc.).
    • Rapid deployment thanks to packaged business capabilities and clear development leads to fast ROI and low TCO.
    Incentivized
    Read full review
    ScreenShots

    Spryker Cloud Commerce OS Screenshots

    Screenshot of Out-of-the-box B2B Demo ShopScreenshot of Out-of-the-box B2C Demo ShopScreenshot of Any Device, Front-End, Touchpoint for current or future Commerce