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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Shopify

    Score9.1 out of 10
    N/AShopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

    $39

    per month

    Springbot

    Score6 out of 10
    N/ASpringbot aims to bring all the marketing capabilities large retailers have to small businesses at a fraction of the cost. Through Springbot, online stores will be able to leverage automated marketing on channels such as email, SMS, social and online ads. Business owners and marketers who find themselves wearing many hats can still send the right message at the right time with confidence. With an all-in-one marketing automation platform designed with ease of use in mind, business…

    $199

    for up to 5,000 subscribers (includes email marketing, social hub, reporting and dashboards, signup forms, automations, account management, support and onboarding. See website for additional package options.

    Pricing
    ShopifySpringbot
    Editions & Modules
    Basic Shopify
    $39
    per month
    Grow
    $105
    per month
    Advanced
    $399
    per month
    Shopify Plus
    2,000
    per month
    Shopify Plus
    2,300
    per month
    Platform Base Package
    $199/month
    for up to 5,000 subscribers (includes email marketing, social hub, reporting and dashboards, signup forms, automations, account management, support and onboarding. See website for additional package options.
    Offerings
    Pricing Offerings
    ShopifySpringbot
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA 25% discount is offered for annual billing.See website for pricing calculator for additional pricing options.
    More Pricing Information
    Community Pulse
    ShopifySpringbot
    Considered Both Products
    Shopify
    No answer on this topic
    Springbot Inc.
    Chose Springbot
    Springbot's account management team is excellent to work with - they understand my business and my goals, and partner with me to achieve on those growth goals - from traffic, to subscribers and revenue.
    Incentivized
    Chose Springbot
    We were choosing between a few different options when considering a new email marketing program. Previously we were using Constant Contact, but wanted a program that offered more. We looked into Klaviyo as well, but after comparing the two we decided to go with Springbot as …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    79 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    76 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    75 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    67 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    69 Answers
    No answers on this topic
    Features
    ShopifySpringbot
    Online Storefront
    Comparison of Online Storefront features of Shopify and Springbot
    Feature
    Shopify
    8.7
    136 Ratings
    10% above category average
    Springbot
    -
    Ratings
    Product catalog & listings9.5136 Ratings00 Ratings
    Product management8.7134 Ratings00 Ratings
    Bulk product upload8.6115 Ratings00 Ratings
    Branding8.8134 Ratings00 Ratings
    Mobile storefront8.9130 Ratings00 Ratings
    Product variations9.0127 Ratings00 Ratings
    Website integration8.6127 Ratings00 Ratings
    Visual customization8.0133 Ratings00 Ratings
    CMS8.1109 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Shopify and Springbot
    Feature
    Shopify
    7.9
    129 Ratings
    3% above category average
    Springbot
    -
    Ratings
    Abandoned cart recovery7.9120 Ratings00 Ratings
    Checkout user experience7.8127 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Shopify and Springbot
    Feature
    Shopify
    9.6
    131 Ratings
    15% above category average
    Springbot
    -
    Ratings
    eCommerce security9.6131 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Shopify and Springbot
    Feature
    Shopify
    8.4
    133 Ratings
    9% above category average
    Springbot
    -
    Ratings
    Promotions & discounts9.2128 Ratings00 Ratings
    Personalized recommendations8.432 Ratings00 Ratings
    SEO7.6124 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Shopify and Springbot
    Feature
    Shopify
    8.2
    134 Ratings
    2% above category average
    Springbot
    -
    Ratings
    Multi-site management6.719 Ratings00 Ratings
    Order processing9.8132 Ratings00 Ratings
    Inventory management7.8131 Ratings00 Ratings
    Shipping7.8124 Ratings00 Ratings
    Custom functionality8.6124 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Shopify and Springbot
    Feature
    Shopify
    -
    Ratings
    Springbot
    4.4
    3 Ratings
    53% below category average
    WYSIWYG email editor00 Ratings4.03 Ratings
    Dynamic content00 Ratings4.23 Ratings
    Ability to test dynamic content00 Ratings2.72 Ratings
    Landing pages00 Ratings8.21 Ratings
    A/B testing00 Ratings4.23 Ratings
    Mobile optimization00 Ratings4.03 Ratings
    Email deliverability reporting00 Ratings4.03 Ratings
    List management00 Ratings4.23 Ratings
    Triggered drip sequences00 Ratings4.03 Ratings
    Lead Management
    Comparison of Lead Management features of Shopify and Springbot
    Feature
    Shopify
    -
    Ratings
    Springbot
    6.6
    3 Ratings
    17% below category average
    Lead nurturing automation00 Ratings4.03 Ratings
    Lead scoring and grading00 Ratings9.11 Ratings
    Data quality management00 Ratings4.03 Ratings
    Automated sales alerts and tasks00 Ratings9.11 Ratings
    Campaign Management
    Comparison of Campaign Management features of Shopify and Springbot
    Feature
    Shopify
    -
    Ratings
    Springbot
    5.2
    3 Ratings
    35% below category average
    Calendaring00 Ratings4.03 Ratings
    Event/webinar marketing00 Ratings6.41 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Shopify and Springbot
    Feature
    Shopify
    -
    Ratings
    Springbot
    2.7
    2 Ratings
    94% below category average
    Social sharing and campaigns00 Ratings2.52 Ratings
    Social profile integration00 Ratings3.02 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Shopify and Springbot
    Feature
    Shopify
    -
    Ratings
    Springbot
    4.2
    3 Ratings
    54% below category average
    Dashboards00 Ratings4.23 Ratings
    Standard reports00 Ratings4.23 Ratings
    Custom reports00 Ratings4.23 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Shopify and Springbot
    Feature
    Shopify
    -
    Ratings
    Springbot
    6.9
    3 Ratings
    8% below category average
    API00 Ratings4.23 Ratings
    Role-based workflow & approvals00 Ratings8.21 Ratings
    Customizability00 Ratings7.31 Ratings
    Integration with Salesforce.com00 Ratings7.31 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings7.31 Ratings
    Integration with SugarCRM00 Ratings7.31 Ratings
    Best Alternatives
    ShopifySpringbot
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Shopify Plus
    Score9 out of 10
    Bloomreach - The Agentic Platform for Personalization
    Score8.4 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Iterable
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ShopifySpringbot
    Likelihood to Recommend
    8.2
    (149 ratings)
    3.8
    (5 ratings)
    Likelihood to Renew
    9.2
    (15 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (3 ratings)
    3.7
    (4 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    4.2
    (3 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ShopifySpringbot
    Likelihood to Recommend
    Shopify
    Shopify allowed us to handle matrix items and combined listings. Both of which we could not do on our previous platform. There was some customization involved but overall, it did what we needed it to. The one downside was that if we want to change anything we would have to reload the entire set of matrix items manually.
    Incentivized
    Read full review
    Springbot Inc.
    Well Suited For:
    • Small businesses with small marketing teams.
    • Shopify Customers.
    • Small businesses that want more reporting/segmented lists.
    • Businesses that are upgrading from a service like Constant Contact or Mailchimp.
    Less appropriate
    • Customer who are currently using Klaviyo.
    • Business who do not have a Shopify website.
    Read full review
    Pros
    Shopify
    • It's base security and integration with trusted security partners (such as NoFraud) is a game-changer when it comes to reliability and a "hands off approach" for our IT department. The up-time is also very good.
    • It offers a wide range of verified plugins that are (for the most part) easy to install and use for any specific scenario you're looking for.
    • It's Analytics area in the admin is actually nice and offers a wide variety of reports that you can run.
    Incentivized
    Read full review
    Springbot Inc.
    • The demographic data was great. I could see how many males vs. females, ages, income, married, with or without children. It gave me a good idea of who my customers were.
    • Using their tracking URLs in all of our campaigns allowed us to get a better idea of what exactly was driving revenue.
    • Not only could I see top performing products, which I can do within Magento, I could also see top selling categories and colors.
    • I can pull a Coupon Usage report our of Magento, but Springbot gave me additional info like AOV and ROI on those codes.
    • Springbot also gave me a lot of info about our abandoned carts. It shows us which products are most abandoned along with views, conversion rates, etc.
    • Springbot gave us an Instagram Shop page that allowed us to curate social shares and then tie them to products on our site.
    Incentivized
    Read full review
    Cons
    Shopify
    • I would love it if Shopify built an in house app which helped us post UGCs and social proof from platforms such as Instagram, Youtube etc. more seamlessly on our website. Right now, we are able to do it through third party apps but the look and feel is just okay.
    Incentivized
    Read full review
    Springbot Inc.
    • After our purchase, I let spring or know that I was currently too busy to implement the system and to put things on hold. They ignored this request and kept charging us a monthly fee without using any of their systems. I have only logged in once. Nothing has been set up. They can see that from their side.
    • After multiple emails back and forth their out was in the user agreement. I never asked for my money back only credit so I can regroup and when I have time get on to implant the systems. They tell me they don't do that.
    • They don't care about any of the customer's needs. They only care about charging you that monthly fee. Terrible bus plan. With enough bad feedback, they will suffer from such a narrow plan.
    • I wish we had actual information about the cons using the system. Unfortunately I was not given the opportunity to do unless I wanted to keep paying while not using the system.
    Read full review
    Likelihood to Renew
    Shopify
    Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
    Incentivized
    Read full review
    Springbot Inc.
    No answers on this topic
    Usability
    Shopify
    It is fairly easy to use Shopify regardless of what task you are attempting to perform. Most things are customizable to a degree without requiring coding ability. I have very limited coding experience and have still been able to navigate my way around changing features of the website that require edits to the code with the use of AI and trial-and-error. This previously wasn't possible with the WooCommerce platform.
    Incentivized
    Read full review
    Springbot Inc.
    Springbot has top navigation that helps me quickly jump from emails to social, and reporting very easily.
    Read full review
    Reliability and Availability
    Shopify
    Shopify support is always available when you need them.
    Incentivized
    Read full review
    Springbot Inc.
    No answers on this topic
    Performance
    Shopify
    Shopify website speed is quite impressive. Even if we integrate couple apps, it does not hamper the site speed.
    Incentivized
    Read full review
    Springbot Inc.
    No answers on this topic
    Support Rating
    Shopify
    In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
    Incentivized
    Read full review
    Springbot Inc.
    We have raved about Springbot's support because they always get back with us so quickly. Our rep, Jared has been phenomenal in helping us, always being available to chat with us and explaining some of the metrics with us so we can better understand. He completely handles our ads, checks on them, and lets us know when to update and why.
    Read full review
    Online Training
    Shopify
    Shopify offered us several trainings to setup a Shopify store, how to build a brand, SEO, product photography etc. All this content have been super helpful in our journey.
    Incentivized
    Read full review
    Springbot Inc.
    No answers on this topic
    Implementation Rating
    Shopify
    Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
    Incentivized
    Read full review
    Springbot Inc.
    No answers on this topic
    Alternatives Considered
    Shopify
    Big Commerce and SAP Hybris are two other platforms we've investigated and Shopify is by far easiest to use and customize. While it doesn't do everything out of the box, the apps do fill in many gaps. The cost however, is probably the biggest selling point against these other two options.
    Incentivized
    Read full review
    Springbot Inc.
    Springbit is more expensive, more complicated and delivered less.
    Read full review
    Scalability
    Shopify
    Shopify has basic to high-end plans. The plans grow with the brand`s growth and I love that about Shopify.
    Incentivized
    Read full review
    Springbot Inc.
    No answers on this topic
    Return on Investment
    Shopify
    • It got the store up quickly so the client could start selling. She was previously selling products on Etsy and Facebook and wanted to consolidate everything onto one website, so the main thing Shopify solved was to reduce the store owner's time in managing all her products on multiple sites. Also, we had previously built a website on Wix with all the custom functionality and branding she needed - a truly great, high-end website - but it performed so slowly that it was unusable. So the speed at which Shopify can be set up and then works on the page is appreciable.
    • The website was manageable by the client - she could figure the system out herself after a while so she saved money on costs for hiring developers. She did have to hire developers to customize some of the plug-ins but costs are all relative; it wasn't a high investment compared to building a full e-commerce website. With the complexity and size of her product base and the functionality and branding she wanted to have in a website, and the potential of her business, she would have needed to invest well over $10,000 to get to where she really needs to be. In the end she kept the budget under $5000.00.
    • Costs kept climbing with plug-ins having to be added with everything. My client became more involved in building the website and began to try multiple plugins, and she did not have the skill base to evaluate the plugins functionalities so she chose plugins that did not do everything she needed, and then ended up paying the plugin developers to customize the plugins. So on one hand, it's pretty amazing to be able to bring up an e-commerce website as quickly as a week or so, but on the other hand if you need anything customized or deeper functionality in regards to product searching and filtering on the web page, and management on the backend, it quickly goes beyond the skills of the average person to manage, and above their expected budget as well. In the end my client really did not get anything close to the functionality for the website we had originally envisioned.
    • Shopify was the easiest way we could find to bring the client's products to a global market. We evaluated several other platforms and the functionality simple did not seem to be adequate, so Shopify seemed like the only solution that could do enough of what we needed and still stay within this client's budget. Really the problem in this project was not platform per se but that the budget wasn't large enough. Shopify managed to provide a solution for an ecommerce store with thousands of products on a tiny budget, so in the sense of pure functionality it provided the best value of all the platforms we evaluated. The solution still isn't big enough for this client's business though so, without having insights into this client's post-build sales results, my guess is that because her new website did not make her products easier to sort through, and she likely didn't have much more budget left to invest in SEO and other marketing of the website, her sales probably didn't increase substantially as a result of having built the website. So I think this project all in all did not likely have a high ROI.
    Incentivized
    Read full review
    Springbot Inc.
    • Springbot gave us a better idea of who our customer was. We just launched in January 2015 having been B2B previously. So we weren't really sure who we were marketing to.
    • I only paid $200/month for the service so I didn't waste a ton of money trying it out. They have a 30 day cancellation policy so I wasn't stuck in a year long contract.
    • It was a let down because I had such high hopes of everything it would allow me to do and see with one platform. Give them a couple more years and I think they will work out the kinks.
    Incentivized
    Read full review
    ScreenShots

    Springbot Screenshots

    Screenshot of Email Editor - Springbot's drag-and-drop email editor makes it effortless to design eye-catching, branded emails that look great on any device!Screenshot of Automations Editor - Springbot's automations editor let's you easily create automations for common use cases like abandoned cart, and it gives you the ability to build highly customized automations to fit your store's needs.Screenshot of SMS Marketing - Springbot makes SMS marketing simple with text-to-join campaigns that allow you to use custom keywords related to your brand. Combine SMS with the power of automation flows to enhance your multichannel marketing strategy.Screenshot of Social Hub - Springbot's Social Hub helps you streamline your content and marketing efforts, so you can do it all in one place — post, schedule, track metrics and more!Screenshot of Online Ads - Increase your site traffic and bring shoppers back to your store's site with prospecting and retargeting ads.Screenshot of Reporting and Dashboards - Make data-driven decisions by tracking important metrics for your site traffic, product categories and marketing efforts. Get more insights about your ideal customer profile.