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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Shift4Shop

    Score1.2 out of 10
    N/AShift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees. The former 3dcart was acquired by Shift4 Payments in November, 2020.

    $39

    per month

    Square Online

    Score7.4 out of 10
    N/ASquare Online (formerly Weebly) is a basic content management system with blogging and eCommerce features. It can be utilized for building standard websites or specialized webpages for online stores.

    $13

    per month

    Pricing
    Shift4ShopSquare Online
    Editions & Modules
    Platform Fee
    $39
    per month
    Personal
    $13
    per month
    Professional
    $16
    per month
    Performance
    $29
    per month
    Free
    Free
    Free
    Offerings
    Pricing Offerings
    Shift4ShopSquare Online
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsShift4Shop offers a free enterprise-grade plan for US customers who use their payment processing.Pricing decreases when paid annually: Personal - $10/Month Professional - $12/Month Performance - $26/Month
    More Pricing Information
    Community Pulse
    Shift4ShopSquare Online
    Considered Both Products
    Shift4
    No answer on this topic
    Block, Inc (Square)
    No answer on this topic
    Key User Insights
    Would buy again
    0%
    Would buy again
    0 Answers
    No answers on this topic
    Delivers good value for the price
    0%
    Delivers good value for the price
    0 Answers
    No answers on this topic
    Happy with the feature set
    17%
    Happy with the feature set
    1 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    0%
    Lived up to sales and marketing promises
    0 Answers
    No answers on this topic
    Implementation went as expected
    0%
    Implementation went as expected
    0 Answers
    No answers on this topic
    Features
    Shift4ShopSquare Online
    Online Storefront
    Comparison of Online Storefront features of Shift4Shop and Square Online
    Feature
    Shift4Shop
    1.0
    9 Ratings
    155% below category average
    Square Online
    -
    Ratings
    Product catalog & listings1.09 Ratings00 Ratings
    Product management1.09 Ratings00 Ratings
    Bulk product upload1.07 Ratings00 Ratings
    Branding1.08 Ratings00 Ratings
    Mobile storefront1.09 Ratings00 Ratings
    Product variations1.09 Ratings00 Ratings
    Website integration1.09 Ratings00 Ratings
    Visual customization1.09 Ratings00 Ratings
    CMS1.08 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Shift4Shop and Square Online
    Feature
    Shift4Shop
    2.0
    9 Ratings
    117% below category average
    Square Online
    -
    Ratings
    Abandoned cart recovery2.07 Ratings00 Ratings
    Checkout user experience2.09 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Shift4Shop and Square Online
    Feature
    Shift4Shop
    2.0
    9 Ratings
    122% below category average
    Square Online
    -
    Ratings
    eCommerce security2.09 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Shift4Shop and Square Online
    Feature
    Shift4Shop
    1.7
    9 Ratings
    128% below category average
    Square Online
    -
    Ratings
    Promotions & discounts1.09 Ratings00 Ratings
    Personalized recommendations2.98 Ratings00 Ratings
    SEO1.09 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Shift4Shop and Square Online
    Feature
    Shift4Shop
    2.9
    9 Ratings
    94% below category average
    Square Online
    -
    Ratings
    Multi-site management1.04 Ratings00 Ratings
    Order processing6.88 Ratings00 Ratings
    Inventory management1.07 Ratings00 Ratings
    Shipping4.98 Ratings00 Ratings
    Custom functionality1.08 Ratings00 Ratings
    Security
    Comparison of Security features of Shift4Shop and Square Online
    Feature
    Shift4Shop
    -
    Ratings
    Square Online
    5.3
    30 Ratings
    41% below category average
    Role-based user permissions00 Ratings5.330 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Shift4Shop and Square Online
    Feature
    Shift4Shop
    -
    Ratings
    Square Online
    6.3
    21 Ratings
    19% below category average
    API00 Ratings6.316 Ratings
    Internationalization / multi-language00 Ratings6.317 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Shift4Shop and Square Online
    Feature
    Shift4Shop
    -
    Ratings
    Square Online
    7.5
    42 Ratings
    3% below category average
    WYSIWYG editor00 Ratings8.735 Ratings
    Code quality / cleanliness00 Ratings6.738 Ratings
    Admin section00 Ratings7.338 Ratings
    Page templates00 Ratings6.342 Ratings
    Library of website themes00 Ratings7.042 Ratings
    Mobile optimization / responsive design00 Ratings9.341 Ratings
    Publishing workflow00 Ratings7.334 Ratings
    Form generator00 Ratings7.335 Ratings
    Web Content Management
    Comparison of Web Content Management features of Shift4Shop and Square Online
    Feature
    Shift4Shop
    -
    Ratings
    Square Online
    6.7
    39 Ratings
    9% below category average
    Content taxonomy00 Ratings6.725 Ratings
    SEO support00 Ratings7.735 Ratings
    Bulk management00 Ratings7.320 Ratings
    Availability / breadth of extensions00 Ratings5.732 Ratings
    Community / comment management00 Ratings6.329 Ratings
    Best Alternatives
    Shift4ShopSquare Online
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Umbraco CMS
    Score6.8 out of 10
    Medium-sized Companies
    Shopify Plus
    Score9 out of 10
    Magnolia
    Score8.1 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Shift4ShopSquare Online
    Likelihood to Recommend
    1.0
    (10 ratings)
    7.4
    (43 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    4.0
    (1 ratings)
    6.0
    (2 ratings)
    Availability
    2.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    5.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    4.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    2.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    2.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Shift4ShopSquare Online
    Likelihood to Recommend
    Shift4
    At this point I would recommend looking elsewhere - 8 years with a platform and finally have to switch due to the unreliability is not something a business likes to do! They should sell the platform to a company that actually cares about owning an ecommerce builder. Research Shift4 - the parent
    Read full review
    Block, Inc (Square)
    If you are having students create websites or information pages about something they are studying in class, this is a great option. The fact that students can spend less time getting situated and learning the app and get right to work researching and creating their pages is great. For middle to high school, this is a fantastic app to use. However, if you want more nuanced analytics or want students to focus on blogging more than webpage building, this is limited.
    Incentivized
    Read full review
    Pros
    Shift4
    • In my opinion, charge you too much for what it is worth
    • In my opinion, tech support is always blaming client and end up fixing it own issues
    • In my experience, make you believe client is important
    Read full review
    Block, Inc (Square)
    • Drag and drop interface makes it very easy to add all types of content, including images, text, video (and YouTube videos), embeddable applications and more.
    • It's very easy to set up navigation features like cascading menus and sticky navigation (where the menu stays put - may depend on the template chosen though).
    • A technical backend is fairly straight-forward for setting up a fav icon, 301 redirects, SEO, Google Analytics, etc.
    Incentivized
    Read full review
    Cons
    Shift4
    • Page structure is all over the place. It can be difficult to find where to go to make page edits.
    • Base platform isn't very robust and requires multiple add-ons in order to add CRM, Taxes, and other capabilities
    • Reporting isn't very strong, necessitating outside analytics
    • File system is also pretty wonky and feels very primitive
    • Customer service and technical help leaves MUCH to be desired.
    • Not as many supported add-ons/plug-ins as other platforms, and many of them cost additional fees. Many of them also don't seamlessly integrate, meaning you'll need to dev the integration yourself.
    • In general, what you see in the WYSIWYG is not what you get.
    • Order System is not very intuitive for the modern era
    Incentivized
    Read full review
    Block, Inc (Square)
    • Weebly doesn't have a lot of templates to choose from, so if you don't have any experience with CSS or HTML, it's hard to customize your site to an extent.
    • Weebly isn't fully SEO friendly. They don't allow you to add H1 tags to pages out of the box.
    • You can't create folder structures when it comes to web page URLs. You can put web pages under a main menu dropdown, but they don't allow you to put all sub-menu items in a structured folder (like site.com/folder/page-1 and site.com/folder/page-2).
    Incentivized
    Read full review
    Likelihood to Renew
    Shift4
    Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
    Read full review
    Block, Inc (Square)
    Weebly is consistently adding features that line up with our needs. The ease of use makes it the perfect program for us since we have users of multiple age brackets and knowledge of web design. We love that we can give users access to only the pages they are affiliated with
    Incentivized
    Read full review
    Usability
    Shift4
    If you are looking for ultra basic interface ...
    Read full review
    Block, Inc (Square)
    Very easy to use and intuitive to design after all of our business needs. From the website and POS system to how we represent ourselves internally and to our customers... Square is second-to-none in helping our business and others in our same boat become the kind of businesses we want to be when it comes to our inventory and sales of these kinds of products.
    Incentivized
    Read full review
    Reliability and Availability
    Shift4
    regular updates braking our site
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Support Rating
    Shift4
    You always manage to fins someone, but, in my experience, resolving issues are not an easy task. Why do we pay for a service , and then spend time trouble shooting constantly with them ?? In my experience, they eliminate features , send you an email what you can use instead, with instructions most people cant do without an IT guy . It feel more like an open source than a true integrated service.
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Implementation Rating
    Shift4
    Initially it was difficult to manage the UI to the client, and then hard to change anything , unless you used the boring and too generic templates . Their template selection is very limited , that are basically all the same with different background images and colours . If you are unfortunate to have been a long-time client, you will have to completely rebuild your store, because old templates are not supported anymore
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Alternatives Considered
    Shift4
    We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 3 to 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for a renewal payment! Simply put, this is bad software with a poor customer care staff!
    Read full review
    Block, Inc (Square)
    Weebly's designs, plugins, and customization options are a little more advanced in some cases than other similar programs. WordPress requires a different level of expertise and knowledge of code, keywording, and plugins, so I wouldn't even compare them. Wix is a little more user-friendly because you can drag and drop your design, which was very convenient for customizing your site. I didn't personally select Weebly, but it is user-friendly and nearly anyone comfortable with a computer could figure it out. Weebly support is also pretty good.
    Incentivized
    Read full review
    Return on Investment
    Shift4
    • We have seen an increase in sales of 440% since starting with 3D cart.
    • We find that the 3D features of promotions, coupon codes, rewards points all make customers want to come to us or come back to us.
    • They made mobile conversion pretty easy, and our mobile traffic went from 33% to 54%.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Weebly has allowed our business to create a connection with our customers by offering home decor, cooking and styling tips.
    • Weebly gives us the chance to relay information to customers regarding merchandise, current sales and promotions, store hours and locations etc. Which has helped increase business.
    • Weebly has given our not very tech savvy business the opportunity to have a website and stay relevant with our competitors.
    Incentivized
    Read full review
    ScreenShots

    Shift4Shop Screenshots

    Product screenshotProduct screenshot