Shared Mailbox Plus vs. Thunderbird

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Shared Mailbox Plus
Score 0.0 out of 10
N/A
Shared Mailbox Plus is a platform to improve a shared inbox for groups that need to manage a shared email. The software will prevent collisions (multiple users answering same email), gives fair and equitable email rotation options, supports complex, custom forwarding rules and offers response time reporting and SLA alerting. It's intended to be used for for Outlook Shared Mailbox, Office 365 Shared Mailbox, Google Collaborative Inbox, Google Groups or any shared inbox. The service…N/A
Thunderbird
Score 7.8 out of 10
N/A
Thunderbird is an open-source email management application from MZLA Technologies Corporation, a subsidiary of Mozilla.N/A
Pricing
Shared Mailbox PlusThunderbird
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Shared Mailbox PlusThunderbird
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
User Ratings
Shared Mailbox PlusThunderbird
Likelihood to Recommend
-
(0 ratings)
7.7
(0 ratings)
User Testimonials
Shared Mailbox PlusThunderbird
Likelihood to Recommend
No answers on this topic
Thunderbird is a great solution if you primarily work on the desktop. I like knowing that Google isn't snooping around my emails to sell me things I don't want or need. It's relatively easy to use, but can be tricky to install and sync with other email services like Gmail. If I didn't have a technical wiz for a partner I'm not sure I would have started using it in the first place. You do need some kind of technical ability to install, troubleshoot, and backup.
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Pros
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  • Successfully downloads all of my email
  • Allows me to connect via IMAP so it's synced with my actual email server
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Cons
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  • Its VERY difficult to find a good backup solution
  • We would love to see more attention paid to task scheduling and tracking
  • It would be nice to have all-in-one solution instead of having to use different plug-ins
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Alternatives Considered
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Return on Investment
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  • While quantifying the direct impact of such a product is difficult, I can add that we have made it mandatory for all our personnel
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ScreenShots

Shared Mailbox Plus Screenshots

Screenshot of custom email rotations among email representativesScreenshot of complex routing rules with prioritizationScreenshot of trends, and representative performanceScreenshot of email assignments and a display of assignment history from the portal