Gmelius vs. Shared Mailbox Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gmelius
Score 10.0 out of 10
N/A
Gmelius Mission: Build the 1st collaboration platform that lives where you work 🚀 Gmelius offers a way to collaborate, manage projects and automate workflows inside Google Workspace (formerly G Suite),and beyond, by connecting the other tools that are used daily at companies like Slack, and Trello. Teams can collaborate right from the tools they already know and love. Gmelius allows them to work together on email, monitor and distribute their company's workload visually, and…N/A
Shared Mailbox Plus
Score 0.0 out of 10
N/A
Shared Mailbox Plus is a platform to improve a shared inbox for groups that need to manage a shared email. The software will prevent collisions (multiple users answering same email), gives fair and equitable email rotation options, supports complex, custom forwarding rules and offers response time reporting and SLA alerting. It's intended to be used for for Outlook Shared Mailbox, Office 365 Shared Mailbox, Google Collaborative Inbox, Google Groups or any shared inbox. The service…N/A
Pricing
GmeliusShared Mailbox Plus
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
GmeliusShared Mailbox Plus
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GmeliusShared Mailbox Plus
Features
GmeliusShared Mailbox Plus
Project Management
Comparison of Project Management features of Product A and Product B
Gmelius
6.4
Ratings
19% below category average
Shared Mailbox Plus
-
Ratings
Task Management7.20 Ratings00 Ratings
Workflow Automation7.00 Ratings00 Ratings
Mobile Access5.90 Ratings00 Ratings
Search5.50 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Gmelius
8.1
Ratings
2% above category average
Shared Mailbox Plus
-
Ratings
Notifications8.10 Ratings00 Ratings
User Ratings
GmeliusShared Mailbox Plus
Likelihood to Recommend
9.8
(0 ratings)
-
(0 ratings)
User Testimonials
GmeliusShared Mailbox Plus
Likelihood to Recommend
Gmelius is perfectly suited for making templates for emails to go out to clients. You can easily share the templates with your team, too, so that everyone has access to them. Gmelius also does a great job of tracking emails so you can confirm the information was received by clients. It is not great to send emails out directly from the mobile app or Gmelius itself, but as a plugin it's perfect.
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Pros
  • Easy to assign and action emails.
  • Easy to add notes for a particular individual to action them without missing out on important details.
  • Ready to use templates can be designed for everyday responses to clients.
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Cons
  • POLING !!!!! Please!
  • Using images/videos in emails (or maybe I'm not doing it right).
  • I wish the dashboard was easier to navigate -- can be quite confusing/frustrating.
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Alternatives Considered
monday.com is just not user-friendly, so much so that I can't really compare the two. Working on monday.com made me want to pull out my hair. I couldn't find anything, so I felt like I was missing things. This made me nervous and caused me to lose time. If I am losing time using a tool, ba-bye. Gmelius is super easy while being robustly functional
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Return on Investment
  • Overall, we did not see a significant ROI from Gmelius compared to other software.
  • Negative impact - time spent troubleshooting features that didn't work or were simply not user-friendly.
  • Negative impact - we felt we lost money because Gmelius removed features from our subscription that were contributing factors in using the software in the first place.
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ScreenShots

Gmelius Screenshots

Screenshot of Use shared inbox that work together on emailScreenshot of Get kanban boards to organize teamwork visuallyScreenshot of Organize workflow automation to make your team happier

Shared Mailbox Plus Screenshots

Screenshot of custom email rotations among email representativesScreenshot of complex routing rules with prioritizationScreenshot of trends, and representative performanceScreenshot of email assignments and a display of assignment history from the portal