Setmore vs. Zen Planner

As mentioned before, the price point of SetMore is better than many of its competitors. We pay $25/month for our whole team to use it, although I think they might be changing the price plans soon so we may have to reevaluate this factor later. I can't give it a 10 out of 10 review because we've just dealt with way too many calendar syncing errors and bugs in our time using it - and SetMore has been way too slow in actually fixing the issues. Customer service is always quick to respond in Chat, but it's a different story with how fast their developers can fix bugs and how much they choose to prioritize certain issues. For the most part, especially more recently, we've had a good experience with SetMore - and it makes appointment scheduling with our students easier. We're glad to use it and I would recommend it to others in education who support students doing 1 on 1 advising. Just except some bugs to come up now and then that may not get fixed immediately.

Incentivized

I have used Zen Planner at 3 different Jujitsu schools. Every school that has used it, has had great success in keeping their attendance records straight for their students. This is great when promotions are coming up, or special seminars that need to reach everyone. I don't know that Zen Planner is a great product for places that don't need to communicate with their clients on a regular basis.

Incentivized

• Two Way Sync with Google Calendar
• Provides Stripe integration for Check Out and Pre-Pay, as needed, for scheduling.
• The mobile application provides anywhere access.
• SMS reminders are convenient for our clients.

Incentivized

• Being able to log in from a phone saves quite a bit of time
• If I want to see if there is an upcoming class I can check in on the app
• I can have multiple accounts for any company that uses Zen Planner without having to download a separate app to log in.

Incentivized

• SetMore requires scheduling to buy a service
• SetMore requires a set time for each service
• SetMore requires an assigned resource per service

Incentivized

• The kiosk (attendance) interface seems to be lagging.
• A stronger android app.

Incentivized

No questions about that, I'm with Zen Planner for a while! They have everything I need and more.

Incentivized

Used those in previous jobs, however, comparing against SetMore. SetMore is more open to internal and external users that can take in place. With the others, many needed a VPN connection to use it. No capabilities for external users of the organization to access and schedule or check the availability of the internal resources. That being said, SetMore needs a facelift. It is a great tool but is getting aged. New freeware available, freemium tools for similar purposes getting out that can fill the gaps where SetMore is failing.

Incentivized

I have not used any product that are similar to Zen Planner in any way.

Incentivized

• ROI-- Maximizing HR's time in not having to send out repetitive emails to book time with employees.
• More available to employees, making an open line of communication.
• Helped to keep track of on and off-boarding employees.
• Inter-company organization.

Incentivized

• Zen Planner has cut the time I need to wait in line to sign in. I can do this right from my phone without any issues.
• Being able to track my progress and seeing special classes that will be coming up is a great way to find out, without having to go into the school and ask

Incentivized