ServiceSim vs. WorkRamp

WorkRamp is a great tool that is easy to use and manage. Especially for trainings that need to be done once it is easy to set them up and make them flow together, set out different topics, link to internal documents, etc. For trainings that you want people to be able to repeat or refer back to often, it is not the best solution. It's hard to go back and find a specific module or section of a module once you have completed it unless you know exactly where to look.

Incentivized

• Customer service.
• Drag-and-drop course creation.
• Great UX/UI for both users and admin.
• Salesforce integration.

• Auto tagging resources by keywords being used can be helpful to the party in charge of maintaining the information.

Incentivized

WorkRamp has allowed us to keep employees up to date on the most recent trainings so that the entire workforce is working on the same information. It has also allowed us to roll out that training on an ad hoc basis vs gathering everyone together for live training, which can be delayed with calendar conflicts

WorkRamp has a very sophisticated solution that allows organizations to be nimble and flexible when it comes to rolling out training to employees. I like it for the ad hoc ability to move as fast as the organization needs to move

• We are much more knowledgeable in our respective teams and across departments regarding what each team is working on or has control over.

Incentivized