Planisware vs. ServiceNow Strategic Portfolio Management

While not expensive, it is better suited to larger organizations since the requirement for an administrator is not easily maintained at lower user counts. Although the more a site uses it "out of the box" without configuration, the less the requirement for a system administrator.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Monthly planning cycle: Business Stakeholders submit their feature requests and ideas, IT experts assess them and add Effort Estimation IT management set sprint SOW with the Business stakeholders Resources are planned, requested, and allocated. The job is done, change management process is conducted including weekly CAB meetings (Change Advisory Board). The change is deployed and documented.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Apply resource algorithms to timelines
• Enterprise wide and scalable

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Creating Requests
• Knowledge base article
• Hassle free UI

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Organization is still growing and needs to adapt to a rising volume of client needs for consulting, training, core development.
• Major part of corporate oversight is from Europe and is still adapting to US work requirements, responsiveness, communication channels.

Incentivized

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• New UI is bad. Transition is not liked by users
• Notifications can be improved. The mail notifications are little off
• Category changes are not supposed to be hard

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I wasn't involved in the selection of Planisware.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Salesforce Appex Microfocus ITOM and related

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• This is always hard to gauge since we don't have metrics for "did nothing" to compare against. An old Business Roundtable white paper indicated that a 10% reduction in expense could be attained, but I don't think a general statement like that applies to any specific organization unless they can say their Project Management Maturity level is low.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Best ITSM tool
• Clean UI
• Deployment is easy

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info