ServiceNow Security Operations vs. Vulcan Cyber (discontinued)

Well suited to monitor all the network resources and create incidents automatically. We can check a complete root cause analysis to see if the problem is with the network or just the software performance.

Incentivized

We use Vulcan Cyber to help with the technical debt accrued over time with systems that were not maintained as well as they should be. To combat this, we use the campaign feature to keep a running tab on every system to ensure it is brought up to standards and maintained.

Incentivized

• Automatically creates a ticket for security incidents.
• Complete root cause Analysis of the problem.
• Ability to provide more knowledge because of threat intelligence.

Incentivized

• The user interface makes it very easy to use.
• It provides a clear picture and helps us to make decisions.
• It offers automation and risk visibility.

Incentivized

• Integration with other third party applications.

Incentivized

• Deduping of assets could be better.
• The weighting of vulnerabilities is hard to describe to non technical executives.
• The Business Groups and Tagging needs improvement. Or at least allow tags to be removed if not needed. Now they are static from the API feed.

Incentivized

Vulcan was easier to implement with our existing Security environment. The UX and UI were more intuitive and user-friendly. While SOAR is a super solid product, for our business Vulcan made more sense. It was more of a natural fit for a rapidly-expanding company in a hyper-growth phase using Edge technology.

Incentivized

• Positive ROI since most of the security incidents can be closed via a security centre.

Incentivized

• Allows much better prioritizing of which assets are most vulnerable
• Allow a better understanding of what assets are actually under real threat vs. what is assumed to be vulnerable, but the real world fact is the system would be hard to reach internally, so it's not as vulnerable.

Incentivized