ServiceNow App Engine vs. Progress Telerik

The best and most stable project management software allows project members to work together and collaborate through documents which is accessible from any place through Cloud services. ServiceNow App Engine provides easy features and setting of the interface security and tools adjustment are excellent as well as the reports which the platform offers.

Incentivized

Progress Telerik UI is one of the best web design and development solutions for Dot Net based applications. It has extensible support for ASP.NET Core, C#, WCF, and ASP.NET WebForms. It overall improves the design structure for the applications and provides multiple customization options to meet the requirements of clients and end-users.

Incentivized

• Easy ticketing system
• Good for keeping track of issues
• Sends tickets directly to IT

Incentivized

• Telerik enables rapid application development for the demonstration of concepts.
• It provides a good set of themes and functional additions to a UI development environment.
• Each control is packed with valuable features.
• The support team is responsive and very knowledgeable about making their product work in whatever situation you need.

Incentivized

• Sometimes attachments do not get linked with the tickets
• Sometimes updating ticket state causes an issue
• Requires stable internet connection to work smoothly

Incentivized

• I have not worked with the App Builder but I think a GUI for dragging and dropping components to build a web page would be great.
• In addition to the app builder there should some tools to design a responsive web application to see the results for different screen sizes.

Incentivized

There are limited use cases where we are just using the service now app engine as of now

Incentivized

The Telerik UI has become part of our staple development tools. We can not be as productive without the feature set available to us in the Telerik UI ASP.NET AJAX control package.

Since people can handle the tool without any development background, this was really helpful and can be adopted by anyone, as reusability functions and drag-and-drop features are very easy. Many in-built features and functionality for integrating other applications are handy and adaptable.

Incentivized

The UX of their UI is very well thought out, the micro-interactions are intuitive - thus great for your end user as less training is needed. Using the software, there [are] loads to get you going, you can download their whole demo site and see how each demo works. There is more now on github to get you started, also much on an awesome CDN that's well bedded in so your app is speedy and up to date.

Almost 100% available on time

Incentivized

They tried their best to resolve our queries every time we contacted them about any technical support

Incentivized

Progress Telerik UI customer support is pretty good. The ticketing system allows a thread of questions, answers, and attachments of code and screenshots. Response time is fairly quick and often has code snippets or pointers to online examples that could be relevant. There is a large amount of community support forums to get answers or post questions. In addition there is a forum of posted code samples for the various controls. The Progress update tool easily tells you what products have been updated and allows you to install the updates on your development system. Release notes can be displayed to see what's new.

Incentivized

App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.

Incentivized

The controls work very well as long as they are used as intended. Built-in functionality should be used whenever possible,

Incentivized

Easy and adaptive features and people with no code to basic code developers can handle this, and the reusability of the many functionalities has added advantage. The incident management tool is at the top of the industry, has easy scalability, and adapts to customer needs. Compared with others, pricing is reasonable for the type of support and features it provides.

Incentivized

The Telerik controls were just easier for us to use and implement. Our evaluation of control packages was over 9 years ago, so it is hard to recall the major differences. Generally, the team preferred what Telerik had to offer, particularly the fact that the bundle provided controls, not just for the ASP.NET context, but also Windows applications, and the cross-platform contexts as well.

It is scalable but not reliable

Incentivized

• It has a positive impact on our business.
• Clients security concerns are solved using service now
• It maintains record of large infrastructure.

Incentivized

• Provides rapid development - it has helped me create multiple web applications in MVC and Angular within a one-month time frame.
• Our clients were facing challenges (taking time to load applications, grid view, and generating reports ) with asp.net web applications. Using Kendo UI we have migrated the ASP.NET application to MVC within a one-month time frame. The client was very happy with the application's performance and responsive UI.

Incentivized