TrustRadius

Service Fusion vs. Syncron Field Service

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Service Fusion
Score 8.2 out of 10
N/A
Service Fusion headquartered in Irving offers their field service management software solution, combining customer management, dispatch and scheduling, estimating, as well as invoicing and payment management.
$99
per month
Syncron Field Service
Score 0.0 out of 10
N/A
Syncron Field Service can help connect teams and customers to optimize field service management, mobilize technicians, and improve the overall service experience. With it, the vendor states the user can enable customers to help themselves, improve first-time fix rates, coordinate scheduling and partner relations, and increase aftermarket revenues.N/A
Pricing
Service FusionSyncron Field Service
Editions & Modules
Starter
$99.00
per month
Plus
$199.00
per month
Pro
$349.00
per month
No answers on this topic
Offerings
Pricing Offerings
Service FusionSyncron Field Service
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Service FusionSyncron Field Service
Best Alternatives
Service FusionSyncron Field Service
Small Businesses
Method:CRM
Method:CRM
Score 8.5 out of 10
Method:CRM
Method:CRM
Score 8.5 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.5 out of 10
Jotform
Jotform
Score 8.5 out of 10
Enterprises
Oracle Service
Oracle Service
Score 5.1 out of 10
Oracle Service
Oracle Service
Score 5.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Service FusionSyncron Field Service
Likelihood to Recommend
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Service FusionSyncron Field Service
Likelihood to Recommend
Service Fusion
Service Fusion is a fantastic application for any business conducting fieldwork. Any instance in which you need to schedule and route agents for services (ie onsite repair services, contractors, construction, project management firms). Additionally, it could be applied to field sales representatives. As Service Fusion does have a CRM function, a structured sales organization could apply the features to track and follow up on lead generation and/or sales visits!
BW
Braden Woods
Director of Business Development and Marketing
Read full review
Syncron
No answers on this topic
Pros
Service Fusion
  • GPS Integration for routing agents/technicians to job sites.
  • Reporting, especially post-ticket completion.
  • Customer Management - containing all pertinent files and information for a given customer.
BW
Braden Woods
Director of Business Development and Marketing
Read full review
Syncron
No answers on this topic
Cons
Service Fusion
  • Integrations with 3rd Party Applications - especially CRM.
  • Access permissions are complicated and somewhat unnecessary.
BW
Braden Woods
Director of Business Development and Marketing
Read full review
Syncron
No answers on this topic
Return on Investment
Service Fusion
  • Postive ROI.
  • Streamlined scheduling process for field service calls.
  • Reporting has generated a traceable trail for long-term customers, to help better serve their needs.
BW
Braden Woods
Director of Business Development and Marketing
Read full review
Syncron
No answers on this topic
ScreenShots