TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sertifi

    Score10 out of 10
    N/ASertifi is an electronic signature software offering from Sertifi.N/A

    Tungsten Capture

    Score8 out of 10
    N/ATungsten Capture (formerly Kofax Capture) is a suite of multichannel document capture applications.

    $3,500

    per year

    Pricing
    SertifiTungsten Capture
    Editions & Modules
    No answers on this topic
    Kofax Capture
    $3,500
    per year
    Offerings
    Pricing Offerings
    SertifiTungsten Capture
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    SertifiTungsten Capture
    Small Businesses
    Foxit eSign
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    Score9.4 out of 10
    Esker
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    Enterprises
    Conga Sign
    Score7.8 out of 10
    iManage Work
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SertifiTungsten Capture
    Likelihood to Recommend
    8.0
    (4 ratings)
    9.2
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    SertifiTungsten Capture
    Likelihood to Recommend
    Sertifi
    I really love Sertifi. i have used other platforms in the past and Sertifi outdoes them all. I feel the contract aspect of the system is seamless and really makes it easy to send out agreements, revise them if needed and know when the customer signs
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
    Incentivized
    Read full review
    Pros
    Sertifi
    • Provides an easy way to send credit card authorizations and receive them without the need for faxing or signatures on real paper.
    • Ensures the credit or debit card matches the name and address of the person to which it is issued.
    • Tracks digital footprint of the submission of the credit card authorization.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
    • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
    • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
    Incentivized
    Read full review
    Cons
    Sertifi
    • Didn't have a big enough use case to really come up against Sertifi's limits.. it did everything we needed it to do.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
    • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
    • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
    Incentivized
    Read full review
    Likelihood to Renew
    Sertifi
    No answers on this topic
    Tungsten Automation (formerly Kofax)
    Cost of Kofax is high, however the cost to benefit scenarios always pay off.
    Incentivized
    Read full review
    Usability
    Sertifi
    No answers on this topic
    Tungsten Automation (formerly Kofax)
    It's good.
    Incentivized
    Read full review
    Support Rating
    Sertifi
    No answers on this topic
    Tungsten Automation (formerly Kofax)
    Haven't really used their support yet
    Incentivized
    Read full review
    Alternatives Considered
    Sertifi
    Sertifi is nicer to the budget with close to the same offerings as Adobe/DocuSign. Adobesign and DocuSign are a little easier in the configurations with Salesforce (if you don't have a Salesforce developer, you would probably lean toward something other than Sertifi), but if you aren't needing too much customization other than out-of-the-box functionality, Sertifi is perfect.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    Kofax Capture is much costlier with compared to other competitive applications but is also provides many more features than other applications.
    Incentivized
    Read full review
    Return on Investment
    Sertifi
    • Quicker turnaround of contracts.
    • Secured payment which makes our clients feel safe.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
    Incentivized
    Read full review
    ScreenShots

    Sertifi Screenshots

    Screenshot of Track & Manage Deals in Real TimeScreenshot of Sertifi eSignatures and ePayments allows companies to collect signed agreements and secure customer payments faster.Screenshot of Allow your customers to sign anywhere, anytime, on any device.