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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zeno

    Score5 out of 10
    N/AZeno is a travel management tool from Australia-based Serko.N/A

    TripIt

    Score8 out of 10
    N/ATripIt is a travel management app offered by Concur, which allows users to organize and coordinate travel plans. Editions include a free version, TripIt Pro, and TripIt for Teams.N/A
    Pricing
    ZenoTripIt
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ZenoTripIt
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ZenoTripIt
    Considered Both Products
    Serko
    No answer on this topic
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Features
    ZenoTripIt
    Travel Management
    Comparison of Travel Management features of Zeno and TripIt
    Feature
    Zeno
    -
    Ratings
    TripIt
    7.6
    1 Ratings
    80% above category average
    Customizable Approval Workflows00 Ratings7.01 Ratings
    Extensive Inventory00 Ratings8.01 Ratings
    Readily Available Support00 Ratings7.01 Ratings
    Easy Travel Booking00 Ratings7.01 Ratings
    Mobile Travel Application00 Ratings9.01 Ratings
    Centralized Itinerary Management00 Ratings10.01 Ratings
    Collaborative Booking00 Ratings6.01 Ratings
    Reuses Traveler Information00 Ratings5.01 Ratings
    User-friendly Interface00 Ratings9.01 Ratings
    Travel Alerts00 Ratings8.01 Ratings
    User Ratings
    ZenoTripIt
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (14 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ZenoTripIt
    Likelihood to Recommend
    Serko
    No answers on this topic
    SAP Concur
    TripIt is great for anyone who has multiple trips at any given time. It is also very good at tracking multiple reservations automatically on individual trips. It's not appropriate for low volume trips or only short trips. It is also good for sharing itineraries with others. It's not good for calendar views.
    Incentivized
    Read full review
    Pros
    Serko
    No answers on this topic
    SAP Concur
    No answers on this topic
    Cons
    Serko
    No answers on this topic
    SAP Concur
    • Some addresses sometimes do not load (But this is becoming rare these days)
    • Add some color to the icons (again minor improvement)
    • Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points
    Incentivized
    Read full review
    Likelihood to Renew
    Serko
    No answers on this topic
    SAP Concur
    I have been using it for a while now and I did renew it every year because it is the best way for me to keep my travel plans in one place with easy visualization
    Incentivized
    Read full review
    Usability
    Serko
    No answers on this topic
    SAP Concur
    No answers on this topic
    Reliability and Availability
    Serko
    No answers on this topic
    SAP Concur
    No answers on this topic
    Performance
    Serko
    No answers on this topic
    SAP Concur
    No answers on this topic
    Support Rating
    Serko
    No answers on this topic
    SAP Concur
    I have never called their support. That is a great question especially when rolling out into a medium to large organization. Concur is a well-respected company, so I can only suppose their Support is reasonable. I have not experienced their support.
    Incentivized
    Read full review
    Implementation Rating
    Serko
    No answers on this topic
    SAP Concur
    No answers on this topic
    Alternatives Considered
    Serko
    No answers on this topic
    SAP Concur
    No answers on this topic
    Scalability
    Serko
    No answers on this topic
    SAP Concur
    No answers on this topic
    Return on Investment
    Serko
    No answers on this topic
    SAP Concur
    • It makes it easy to see if your are missing a hotel stay.
    • It makes it easy to see if you are missing a flight.
    • It makes it easy to send reservations to someone's email and have it added to their TripIt.
    Incentivized
    Read full review
    ScreenShots