Sentry vs. SolarWinds SQL Sentry

[Sentry] is honestly an amazing product. It allows us to detect errors in real time complete with stack traces and any extra accompanying information the developer wants to provide in the alert. With the alerting into Slack it has allowed us to quickly triage and tag in people who need eyes on a specific issue. It would be really useful in any Saas product environment.

Incentivized

Of all the tools I've used, SolarWinds SQL Sentry's Top Query has been the single most helpful tool in helping me identify which queries are putting a load on our servers and at what times. This greatly simplifies my job in prioritizing tuning. Having Plan Explorer directly linked to the tool is icing on the cake.

Incentivized

• It collects very detailed information on problems that happen to our users while using the platform
• It supplies very good tools in order to aggregate the collected data and analyze it
• It integrates with Slack, making it easier to "monitor it in real time"

Incentivized

• Alerting is very flexible and configurable to our needs
• Linking alerting into third party alerting tools via PowerShell was easy
• Collecting and rolling up SQL statements make it much easier to troubleshoot performance problems
• Drilling into PLE and what’s happening when it drops out
• Ease of drilling into time-frame to figure out what was the issue at that time
• Being able to query the SentryOne database for management reports is awesome (Deadlocks and Blocking)

• if we could decrease the costing via some kind of sampling of errors.
• sometimes same error is in loop and Sentry will count all the events for pricing if there is any way this can be reduced.
• self hosted capabilities or using own storage to reduce cost.

Incentivized

• It would be nice if the reports can be interactive like drill down, clickable content, etc.
• Navigation could improve and become more intuitive.
• Calendar of events could also improve - wish the date and time range could be specified instead of just by day or interval.

Incentivized

Absolutely. SQL Sentry is an absolute must have for any company with a SQL Server estate. It provides a force multiplier to effectively manage SQL Server, and the feature sets are second to none. The support and expertise at SentryOne is incredible. They are very supportive of both the platform users and helping your business with the product

Incentivized

I don't know how we survived before without this tool, the added value that you get from it to do deep dive performance analysis, reactive problem solving and proactive monitoring and alerting is limitless. We have only scratched the surface of what we can do with this tool at my company. The support and ROI that SentryOne provide is exceptional and one of my favourite vendors to deal with.

Incentivized

The system is working perfectly in capturing data, but we do experience issues with SQL Timeout when viewing results in the remote clients. This may be due to the fact that our monitoring service is consuming most of the CPU, and it is the same server that is hosting the SQL Repository. We could probably fix the issue by separating the SQL instance from the monitoring service.

Incentivized

In most cases the pages load very quickly. In our particular case, we need to do some movement of services to separate our monitoring service to separate infrastructure from the repository. When we first started with SQL Sentry on 5 licenses, we did not have any issues. Since we have now grown that to 25, we are experiencing some challenges. We do not believe this to be a tool problem

Incentivized

The main platform is very well supported. Requests for help with customizing alerts and monitors have been rapidly and thoroughly responded to. Our use of the chain feature seems to be out of the ordinary and our defect reports there while understood and taken seriously, tend to be lower priority than defects in the main platform. They will work diligently to give us a workaround but correction in the standard release is a little slower in the chain feature.

Incentivized

sql sentry expert came onsight to review the performance of installation and gave us a good insight to using the tool

Incentivized

Was suggested that we install the process monitors on a dev or qa database server, but we found it more useful to create an IT db server and put it there (along with a few other apps that we use for monitoring).

Incentivized

We actually ended up using both because New Relic is a more robust overall IT infrastructure monitoring product. However, sentry is more developer oriented on the backend and more client friendly on the front end as far as showing results and the dashboard etc. It can provide product level insights that New Relic does not.

Incentivized

SQL Sentry has a LOT more information in it than the SolarWinds DPA product. Its reporting tool isn't as good either. The IDERA product isn't as reliable as SQL Sentry and its reporting isn't nearly as good. The IDERA UI is a resource hog and isn't as intuitive.

Incentivized

We are running 25 instances through a single monitoring service and it is able to keep up. We are finding that this many instances in our environment is about as many as can be handled. We will need to deploy additional monitoring services. Luckily, there is no additional licensing costs to deploy additional monitoring services. For us, it's just an additional Azure VM.

Incentivized

• Error tracking is a must in any modern dynamic website or app. By looking into the error notifications I'm able to fix errors before anyone even has a chance to complain about them!
• Surprisingly, many website issues aren't showing up in Sentry, because they don't trigger exceptions. I'm interested in seeing if I can use Sentry to catch manually-triggered exceptions for "undesirable states" that my website can find itself in. Of course, that means I have to figure out how to have my client code recognize that it's in an undesirable state...

Incentivized

• Better customer service as it alerts me automatically to loss of service issues so I can react and either get things fixed before it impacts the customers or to let my management know as soon as possible
• It helps me find expensive SQL so our customers get better performance and we make better use of our resources

Incentivized