SentinelOne Singularity vs. TotalAV

It works extremely well for investigating the root cause analysis of events because you can see so much detail into what was happening before, after, and around the detective incident. A weak point would be when the AI gets a little over-aggressive or doesn’t quite understand the use case for specific tools. Our RMM tool was detected as a pup.

TotalAV is well suited for: - Malware
detection. - Hard drive optimization. - Ad blocking.

Incentivized

• SentinelOne provides excellent protection against known and unknown attacks to our endpoints.
• The recovery option provides a fast, first line of defense against ransomware and other system damaging attacks.
• SentinelOne requires minimal administrative support making it a very cost effective and efficient solution.

Incentivized

• Malware protection.
• Junk Cleaner.
• Duplicate File Finder.
• Browser Cleaner.

Incentivized

• Possibly for compatibility with legacy Windows OS's and non Windows OS's.
• Some settings are greyed out and unable to change but I believe this is to protect you from making a bad configuration change.
• Could do better with reporting at the base level subscription.

Incentivized

• It would be great if the reporting was more intuitive.
• More help tutorials would help me understand operations.

Incentivized

Reliable for simple installation and above all efficient

Incentivized

There are some minor issues with the platform that can be mildly frustrating, but the overall performance, peace of mind, and ROI make it worth using. The management console is intuitive and easy to learn, the endpoint clients are simple but give IT professionals enough data to make management easy and simple

Incentivized

Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.

Incentivized

In the distant past we had used iSensor through Dell. I can't say much about iSensor because we never really had it show any incidents or activity or reports. It might be better these days but from what I can tell, SentinelOne is the Gold Standard currently.

Incentivized

Sophos wasn't as user-friendly and TotalAV was more cost-effective for the team.

Incentivized

• SentinelOne has already proved its value by stopping attacks that would have gone otherwise unnoticed until much later in their infection process.
• The Vigilance team has provided quick response to threats that were not easily contained via the automated response SentinelOne's agents provide. This has given us a significant piece of mind.

Incentivized

• One positive impact is the improved speed of the computers as there's more space on each one.
• Peace of mind is another big return as we don't need to worry about our files - or our clients.

Incentivized