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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sendspark

    Score10 out of 10
    N/ASendspark helps businesses connect to customers with personalized video messages. Whether the user is an individual, manager, or enterprise, Sendspark can be used to create polished videos for demand generation, sales, or customer success. Videos can be shared in Gmail, LinkedIn, or email marketing platforms — wherever communication with customers is happening — to drive higher engagement.

    $0

    per month per user

    Zight

    Score9.9 out of 10
    Small Businesses (1-50 employees)
    Zight (formerly CloudApp) is a solution with a community of over 4M users, offering visual asynchronous communication, eliminating the need to use different applications for screenshots, GIFs, screen recordings, and web recordings.

    $0

    Pricing
    SendsparkZight
    Editions & Modules
    No answers on this topic
    Free
    $0
    Team
    $8.00
    per month per user
    Pro
    $9.95
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    SendsparkZight
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    SendsparkZight
    Considered Both Products
    Sendspark
    Chose Sendspark
    While Sendspark has a bit less functionality than popular rivals such as Loom and CloudApp, its affordability and simplicity have ultimately caused us to stick around. We are confident with the continued upgrades and functionality Sendspark is developing, it will continue to be …
    Incentivized
    Chose Sendspark
    I've looked at many other video tools in the past, and this was the first that jumped to the front of the list for me. SendSpark makes it quick and easy to shoot a video for a welcome/onboarding message, or a personal response to a client, or an over-the-shoulder training. AND …
    Incentivized
    Zight
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    54 Answers
    67%
    Would buy again
    4 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    54 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    53 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    54 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    54 Answers
    No answers on this topic
    Best Alternatives
    SendsparkZight
    Small Businesses
    Snagit
    Score9.3 out of 10
    Sendspark
    Score10 out of 10
    Medium-sized Companies
    Snagit
    Score9.3 out of 10
    Snagit
    Score9.3 out of 10
    Enterprises
    Snagit
    Score9.3 out of 10
    Snagit
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SendsparkZight
    Likelihood to Recommend
    10.0
    (54 ratings)
    6.9
    (27 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SendsparkZight
    Likelihood to Recommend
    Sendspark
    In my experience, Sendspark is particularly well-suited for sales and marketing professionals who need to create and send personalized videos at scale. The platform makes it easy to quickly record and share videos, which can be a great way to stand out in a crowded market and provide a more engaging and personal experience for clients. Additionally, the branding and marketing features of Sendspark are handy for maintaining a consistent and professional image. On the other hand, I think Sendspark may be less appropriate for organizations that require more robust collaboration and video editing features. The platform is designed for simplicity and speed, so it may not be the best choice for users who need more advanced editing tools or the ability to work on videos with multiple users simultaneously. Additionally, the limited customization options for video themes may not be suitable for users who need more flexibility in terms of design and layout. Other video recording and sharing platforms may be a better fit in these cases.
    Read full review
    Zight
    I appreciate when I can take screenshots, and send them to coworkers. When I need to illustrate when something is not working properly, I can easily take a screenshot of the error message, and send it off to IT. This way they are able to resolve the issue much sooner. I will receive website leads, take a screenshot of the lead, and forward it on to the sales team
    Incentivized
    Read full review
    Pros
    Sendspark
    • Ease of use - one click to record & one click to copy the thumbnail/URL.
    • Video quality is consistently high.
    • CTA implementation through templates is a huge time saver.
    • Clean interface and virtually no learning curve.
    • Works well across platforms, including mobile.
    Read full review
    Zight
    • Capturing specific contents in video format instead of getting recorded the whole screen
    • Customizing the contents of any video or screenshots and annoting in terms of user's need
    • Editing the videos and screenshots which is helpful in terms of sharing contents in online presentations or meetings with client
    • Getting more customized settings while uploading or editing screenshots to look the content more readable
    Incentivized
    Read full review
    Cons
    Sendspark
    • I would love a PWA app so that there's a quick means to connect on-the-go.
    • Increased Integration Usage - I need to add Sendspark to my new CRM platform and currently cannot do so.
    • Lack of personalized green screen functionality - This feature is a must and hopefully there will be updates in the future.
    Read full review
    Zight
    • Can get buggy or slow to load when you have a large library of media saved
    • The GIF/video capturing can bug sometimes when you are in full-screen mode, but I have a feeling that's connected with going over the limit of the freemium account 😅
    Read full review
    Likelihood to Renew
    Sendspark
    Because with such a contribution it is possible to reach customers much better than with many other expensive tools. It is comparatively cheaper to do marketing with emails. So you should make your email campaigns as effective as possible. What really works with Sendspark. I think Sendspark will implement many more things. Which is why I am currently convinced to continue using Sendspark.
    Read full review
    Zight
    In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
    Incentivized
    Read full review
    Usability
    Sendspark
    No answers on this topic
    Zight
    I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.
    Incentivized
    Read full review
    Reliability and Availability
    Sendspark
    Acutally we didnt have had any problems so far. Everything works since we use it. The Servers are fast, and creating videos is a breeze. The Dashboard works properly and we can work very Smooth with Sendspark so far.
    Read full review
    Zight
    No answers on this topic
    Performance
    Sendspark
    Support is very fast. I actually get Support between 8-24 Hours which is Important for us. The website tend to slow down sometimes, but will not affect the overall usage. I think they have a good Server Plan, which runs smooth. Until now we didnt had any serious problems with saving our Video Files or Uploading.
    Read full review
    Zight
    No answers on this topic
    Support Rating
    Sendspark
    No answers on this topic
    Zight
    I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
    Incentivized
    Read full review
    Implementation Rating
    Sendspark
    No answers on this topic
    Zight
    I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
    Incentivized
    Read full review
    Alternatives Considered
    Sendspark
    Loom provides all basic features of screen recording software but because they are established now, they sometimes fail to work on customer feedback while Sendspark is always innovative e.g one of the life-saving features is a link to share with customers to record their testimonials which other software are not doing.
    Read full review
    Zight
    I need to point out that I love Snagit. It's a fantastic product, but there are different use-cases. CloudApp for me is about quick and efficient sharing. Snagit doesn't really allow for that. Yes, they have a cloud sharing option, but for the entirety of me using the program, it hasn't worked right. You'll have to try both to see what I mean.
    Incentivized
    Read full review
    Scalability
    Sendspark
    I think there is a lot of space for scaling. But for a Company like us there is plenty enough of capabilites to use Sendspark without any lack of performance issues. Maybe Sendspark could be limited for very Big Companys. But since they are a Startup, maybe they will grow and dive us to a better overall experience.
    Read full review
    Zight
    No answers on this topic
    Return on Investment
    Sendspark
    • A member of my sales team went 10 for 10 on receiving replies from outreach prospects when leading with a Sendspark video message.
    • Received a PO for $109K on the last day of the quarter after messaging a customer with a polite and earnest Sendspark video to get the PO that day.
    • Supported a team member closing a sale by creating a Sendspark demo/explanation video of "this is how it would work" for the owner of a prospect company.
    Read full review
    Zight
    • Speed. It's incredibly quick and easy to share images, gifs, and videos. That saves us time and makes us more productive.
    • Storage. Everything is kept in one place, so it's easy to go back and reference/keep track of. It keeps us from hunting down previous shares.
    • Annotation. It's very quick to mark things up before sending! Again, the primary benefit here is speed.
    • Cash. We'll occasionally share videos with prospects so they better understand our offerings. Some of those people become customers!
    Incentivized
    Read full review
    ScreenShots

    Sendspark Screenshots

    Screenshot of Record videos of yourself or your productScreenshot of Personalize videos for your prospects and customersScreenshot of Share videos in Gmail, LinkedIn, email marketing platforms, or anywhere.Screenshot of Drive more customer engagement and conversions

    Zight Screenshots

    Screenshot of screen capture with annotationsScreenshot of screen recordings and video editingScreenshot of GIFsScreenshot of webcam recordingScreenshot of collections to organize content