Sendspark vs. Wistia Record

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sendspark
Score 10.0 out of 10
N/A
Sendspark helps businesses connect to customers with personalized video messages. Whether the user is an individual, manager, or enterprise, Sendspark can be used to create polished videos for demand generation, sales, or customer success. Videos can be shared in Gmail, LinkedIn, or email marketing platforms — wherever communication with customers is happening — to drive higher engagement.N/A
Wistia Record
Score 5.1 out of 10
N/A
Wistia Record (formerly Soapbox) is a free Chrome extension that provides screen and video capture and sharing designed to produce quick walkthrough and explanatory videos, content marketing vids or vlogs, or customer stories, with additional features on paid plans, and integration with Wistia for Marketing.
$300
per user/per year
Pricing
SendsparkWistia Record
Editions & Modules
No answers on this topic
Solo
$300
per user/per year
Free
Free
Teams
Contact sales team
Offerings
Pricing Offerings
SendsparkWistia Record
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SendsparkWistia Record
Best Alternatives
SendsparkWistia Record
Small Businesses
Snagit
Snagit
Score 9.3 out of 10
Sendspark
Sendspark
Score 10.0 out of 10
Medium-sized Companies
Snagit
Snagit
Score 9.3 out of 10
Snagit
Snagit
Score 9.3 out of 10
Enterprises
Snagit
Snagit
Score 9.3 out of 10
Snagit
Snagit
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SendsparkWistia Record
Likelihood to Recommend
10.0
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Performance
8.2
(0 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
8.5
(0 ratings)
Product Scalability
7.3
(0 ratings)
-
(0 ratings)
User Testimonials
SendsparkWistia Record
Likelihood to Recommend
In my experience, Sendspark is particularly well-suited for sales and marketing professionals who need to create and send personalized videos at scale. The platform makes it easy to quickly record and share videos, which can be a great way to stand out in a crowded market and provide a more engaging and personal experience for clients. Additionally, the branding and marketing features of Sendspark are handy for maintaining a consistent and professional image. On the other hand, I think Sendspark may be less appropriate for organizations that require more robust collaboration and video editing features. The platform is designed for simplicity and speed, so it may not be the best choice for users who need more advanced editing tools or the ability to work on videos with multiple users simultaneously. Additionally, the limited customization options for video themes may not be suitable for users who need more flexibility in terms of design and layout. Other video recording and sharing platforms may be a better fit in these cases.
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If you work in a customer-facing role like sales, customer success, or support, you may find this nifty tool extremely useful. If a picture says 1000 words, a video can tell a million, and with Soapbox, you can quickly record screen sharing videos (as well as your webcam) to deliver a personalized message to your leads or customers. What I've found especially useful about Soapbox when compared to other tools is the ability to select when to show a full or split-screen video of either the webcam or the screen. It truly adds a professional touch to your videos, and they seem so much more personal that way. I love that it's so easy to embed a GIF into an email, and the usability is good all around.
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Pros
  • In this post-pandemic world, Sendspark engages prospective clients in more fun, highly engaging, and natural way.
  • Easy to stay on brand and connect with my audience.
  • Seamless Integration with my autoresponder.
  • Video integration is the new norm - so Sendspark captivates the audience which helps to increase sales.
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  • Beautiful user interface -- an absolute delight to use.
  • Editing options are easy and useful options within the web-app editor.
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Cons
  • I would love to have a "Pause" button and to be able to resume a recording.
  • There is no editing functionality, but on the other hand what I like is its simplicity. So it's all about compromises!
  • It would be nice to be able to switch from the camera only to screen. (note that we can record both using the Chrome extension).
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  • Lacks ability to give surveys
  • Lacks robust features
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Likelihood to Renew
Because with such a contribution it is possible to reach customers much better than with many other expensive tools. It is comparatively cheaper to do marketing with emails. So you should make your email campaigns as effective as possible. What really works with Sendspark. I think Sendspark will implement many more things. Which is why I am currently convinced to continue using Sendspark.
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No answers on this topic
Reliability and Availability
Acutally we didnt have had any problems so far. Everything works since we use it. The Servers are fast, and creating videos is a breeze. The Dashboard works properly and we can work very Smooth with Sendspark so far.
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No answers on this topic
Performance
Support is very fast. I actually get Support between 8-24 Hours which is Important for us. The website tend to slow down sometimes, but will not affect the overall usage. I think they have a good Server Plan, which runs smooth. Until now we didnt had any serious problems with saving our Video Files or Uploading.
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No answers on this topic
Support Rating
No answers on this topic
We haven't had the chance to reach out to Wistia about Soapbox support, but I know Wistia (as a brand) is epic on all fronts -- sales, marketing & support. So if I had the need to reach out, I'm sure I'd get a reply in a prompt and satisfactory manner.
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Alternatives Considered
Virtually all other video platforms have more functions, more functionality, more integrations, and more ways to customize everything. The only exception is (possibly) Vidyard. Layers of complexity lead to inertia. That leads to plenty of excuses to not incorporate video into a workflow because it's always easier for (most) people to type an email than add the layers of vulnerability to a prospect that comes with a video. Sendspark is affordable, by far the easiest to use and, on the rare occasion, we've needed them, the support is very responsive. If you want to get your employees - or more especially yourself - to follow through on using video in your sales|marketing|customer support then I suggest you seriously consider Sendspark (unless you're one of our competitors :) )
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Where Zoom and GoToMeeting focus on the meeting itself, Soapbox goes more in-depth and gives the structure that a lot of managers are looking for. In my case, it was the question prompts, shared meeting notes, and meeting feedback that provided the most value. Seeing changes to agenda and notes in real-time is also very helpful.
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Scalability
I think there is a lot of space for scaling. But for a Company like us there is plenty enough of capabilites to use Sendspark without any lack of performance issues. Maybe Sendspark could be limited for very Big Companys. But since they are a Startup, maybe they will grow and dive us to a better overall experience.
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No answers on this topic
Return on Investment
  • A member of my sales team went 10 for 10 on receiving replies from outreach prospects when leading with a Sendspark video message.
  • Received a PO for $109K on the last day of the quarter after messaging a customer with a polite and earnest Sendspark video to get the PO that day.
  • Supported a team member closing a sale by creating a Sendspark demo/explanation video of "this is how it would work" for the owner of a prospect company.
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  • More meaningful meetings
  • Easier to set up one on one time
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ScreenShots

Sendspark Screenshots

Screenshot of Record videos of yourself or your productScreenshot of Personalize videos for your prospects and customersScreenshot of Share videos in Gmail, LinkedIn, email marketing platforms, or anywhere.Screenshot of Drive more customer engagement and conversions