TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Loom

    Score9.2 out of 10
    N/ALoom is a screen recorder for Chrome, Mac, Windows, and iOS from Atlassian, presented as quick to install, easy to use, and boasting a functional free edition.

    $8

    per month

    Sendspark

    Score10 out of 10
    N/ASendspark helps businesses connect to customers with personalized video messages. Whether the user is an individual, manager, or enterprise, Sendspark can be used to create polished videos for demand generation, sales, or customer success. Videos can be shared in Gmail, LinkedIn, or email marketing platforms — wherever communication with customers is happening — to drive higher engagement.

    $0

    per month per user

    Pricing
    Atlassian LoomSendspark
    Editions & Modules
    Business
    $10
    per creator/per month
    Starter
    Free
    Enterprise
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    Atlassian LoomSendspark
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Atlassian LoomSendspark
    Considered Both Products
    Atlassian
    Chose Atlassian Loom
    Loom is great as it is the first in the market. But Sendspark is a close second with its pricing and support
    Incentivized
    Chose Atlassian Loom
    I use Loom because everybody knows Loom, and they are more likely to click on the link.
    Incentivized
    Chose Atlassian Loom
    I tried other solutions for video feedback and none of them could match how quick and easy the video recording and sharing is on Loom. Also the consistency of the recordings and reliability is crucial.
    Incentivized
    Sendspark
    Chose Sendspark
    Loom provides all basic features of screen recording software but because they are established now, they sometimes fail to work on customer feedback while Sendspark is always innovative e.g one of the life-saving features is a link to share with customers to record their …
    Incentivized
    Chose Sendspark
    Virtually all other video platforms have more functions, more functionality, more integrations, and more ways to customize everything. The only exception is (possibly) Vidyard. Layers of complexity lead to inertia. That leads to plenty of excuses to not incorporate video into a …
    Incentivized
    Chose Sendspark
    While Sendspark has a bit less functionality than popular rivals such as Loom and CloudApp, its affordability and simplicity have ultimately caused us to stick around. We are confident with the continued upgrades and functionality Sendspark is developing, it will continue to be …
    Incentivized
    Chose Sendspark
    Sendspark is much better than Loom:
    - CNAME
    - Complete white label
    Incentivized
    Chose Sendspark
    Loom's video quality is better and renders faster, but Sendspark is catching up fast.
    Incentivized
    Chose Sendspark
    Loom is a must-have but I found Sendspark more useful.
    Incentivized
    Chose Sendspark
    Well… to be honest, I decided to give it a try because of the price.
    Incentivized
    Chose Sendspark
    Compared to Loom, Sendspark's UI looked much better. In terms of cost for solopreneurs, hands down they are a gem.
    Incentivized
    Chose Sendspark
    Over the years, I've tried Loom and Vidyard but SendSpark trumps them all with white-labeling and reasonable costs.
    Incentivized
    Chose Sendspark
    They seem very similar to me.
    Incentivized
    Chose Sendspark
    Loom is great for what it offers, but it is just a portion of what Sendspark can give. Whilst Loom is essentially a screen recording addon, Sendspark can also be a uniquely crafted marketing tool without any limit!
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    54 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    54 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    54 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    54 Answers
    User Ratings
    Atlassian LoomSendspark
    Likelihood to Recommend
    9.6
    (36 ratings)
    10.0
    (54 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    10.0
    (2 ratings)
    8.2
    (1 ratings)
    Support Rating
    8.9
    (7 ratings)
    -
    (0 ratings)
    Ease of integration
    8.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    Atlassian LoomSendspark
    Likelihood to Recommend
    Atlassian
    Loom is a must, I am not sure how many other tools like this one there are but Loom really becomes a key player in a team collaboration, specially if that team collaborates remotely or internationally. You can use the video links to embedded these in other places or downloadthem for editing
    Read full review
    Sendspark
    In my experience, Sendspark is particularly well-suited for sales and marketing professionals who need to create and send personalized videos at scale. The platform makes it easy to quickly record and share videos, which can be a great way to stand out in a crowded market and provide a more engaging and personal experience for clients. Additionally, the branding and marketing features of Sendspark are handy for maintaining a consistent and professional image. On the other hand, I think Sendspark may be less appropriate for organizations that require more robust collaboration and video editing features. The platform is designed for simplicity and speed, so it may not be the best choice for users who need more advanced editing tools or the ability to work on videos with multiple users simultaneously. Additionally, the limited customization options for video themes may not be suitable for users who need more flexibility in terms of design and layout. Other video recording and sharing platforms may be a better fit in these cases.
    Read full review
    Pros
    Atlassian
    • Loom is valuable for creating video tutorials and onboarding materials.
    • It allows trainers to record step-by-step instructions, share best practices, and provide visual demonstrations, facilitating the learning process for new employees or team members.
    • Sales teams can create personalized video pitches or product demonstrations to engage prospects effectively.
    • Collaborating between timezones and replacing meetings/ emails with quick videos.
    Incentivized
    Read full review
    Sendspark
    • Ease of use - one click to record & one click to copy the thumbnail/URL.
    • Video quality is consistently high.
    • CTA implementation through templates is a huge time saver.
    • Clean interface and virtually no learning curve.
    • Works well across platforms, including mobile.
    Read full review
    Cons
    Atlassian
    • The still screenshot feature should let us edit/mark up the images.
    • I work on 3 X monitors and the desktop version of Loom still can't seem to know that I always want to record on the screen from which I open the app. Short of that, it should ask us what screen we want to record on instead of making us catch the fact that it's set to record on some other screen. This causes me to have to stop the recording and restart because it was recording the wrong screen.
    • You can't yet transfer a video seamlessly between workspaces. This causes you to have to download and then re-upload to the other workspace if you happen to work for numerous companies using Loom.
    Incentivized
    Read full review
    Sendspark
    • I would love a PWA app so that there's a quick means to connect on-the-go.
    • Increased Integration Usage - I need to add Sendspark to my new CRM platform and currently cannot do so.
    • Lack of personalized green screen functionality - This feature is a must and hopefully there will be updates in the future.
    Read full review
    Likelihood to Renew
    Atlassian
    No answers on this topic
    Sendspark
    Because with such a contribution it is possible to reach customers much better than with many other expensive tools. It is comparatively cheaper to do marketing with emails. So you should make your email campaigns as effective as possible. What really works with Sendspark. I think Sendspark will implement many more things. Which is why I am currently convinced to continue using Sendspark.
    Read full review
    Usability
    Atlassian
    It's dirt easy for the one thing it does exceptionally well. If you think, "hmmm, I should make a quick screen capture of this thing on screen, you can start recording in seconds with almost no additional effort." Once you're done, the recording is automatically uploaded to your account site, and automatically creates a URL you can copy and share with your target audience. From IDEA to EXECUTION to DISTRIBUTION is literally seconds.
    Incentivized
    Read full review
    Sendspark
    No answers on this topic
    Reliability and Availability
    Atlassian
    No answers on this topic
    Sendspark
    Acutally we didnt have had any problems so far. Everything works since we use it. The Servers are fast, and creating videos is a breeze. The Dashboard works properly and we can work very Smooth with Sendspark so far.
    Read full review
    Performance
    Atlassian
    Loom is one of my favorite solutions and I've been a raving fan since they first launched. The value of quickly sharing videos in seconds is amazing. Our customers love it so much that they have even downloaded the Loom Chrome extension for their own use with their clients! It's so simple, and nothing else compares or competes.
    Incentivized
    Read full review
    Sendspark
    Support is very fast. I actually get Support between 8-24 Hours which is Important for us. The website tend to slow down sometimes, but will not affect the overall usage. I think they have a good Server Plan, which runs smooth. Until now we didnt had any serious problems with saving our Video Files or Uploading.
    Read full review
    Support Rating
    Atlassian
    I use Loom for simple tasks. Never used customer support really. It's so simple to use. I haven't had any real issue with Loom which would require customer support to help me out. So I just put 5 because I don't know if the customer support is good or bad since I never used, so I'm kind of neutral.
    Incentivized
    Read full review
    Sendspark
    No answers on this topic
    Alternatives Considered
    Atlassian
    When we evaluated the alternatives, Loom was by far the most advanced tool, with multiple types of integrations. Additionally, Loom also provided a Free plan, which made it easy to consider as an alternative. Vidyard and similar tools integrated better with certain other tools (Vidyard + HubSpot), but Loom had better overall integrations with most tools we use.
    Incentivized
    Read full review
    Sendspark
    Loom provides all basic features of screen recording software but because they are established now, they sometimes fail to work on customer feedback while Sendspark is always innovative e.g one of the life-saving features is a link to share with customers to record their testimonials which other software are not doing.
    Read full review
    Scalability
    Atlassian
    No answers on this topic
    Sendspark
    I think there is a lot of space for scaling. But for a Company like us there is plenty enough of capabilites to use Sendspark without any lack of performance issues. Maybe Sendspark could be limited for very Big Companys. But since they are a Startup, maybe they will grow and dive us to a better overall experience.
    Read full review
    Return on Investment
    Atlassian
    • Loom has increased my efficiency and value to clients so much. I save a ton of time by being able to send them video recordings walking through their website rough drafts and final tutorials.
    • Loom is incredibly affordable. I am satisfied with their subscription cost.
    • Loom has helped me communicate clearly to clients, so there's less room for error/misunderstanding (especially when talking about design decisions).
    Incentivized
    Read full review
    Sendspark
    • A member of my sales team went 10 for 10 on receiving replies from outreach prospects when leading with a Sendspark video message.
    • Received a PO for $109K on the last day of the quarter after messaging a customer with a polite and earnest Sendspark video to get the PO that day.
    • Supported a team member closing a sale by creating a Sendspark demo/explanation video of "this is how it would work" for the owner of a prospect company.
    Read full review
    ScreenShots

    Atlassian Loom Screenshots

    Screenshot of Loom for DesktopScreenshot of Chrome extensionScreenshot of Loom videopageScreenshot of Loom for iOS

    Sendspark Screenshots

    Screenshot of Record videos of yourself or your productScreenshot of Personalize videos for your prospects and customersScreenshot of Share videos in Gmail, LinkedIn, email marketing platforms, or anywhere.Screenshot of Drive more customer engagement and conversions