SendPulse vs. Voiceflow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SendPulse
Score 3.7 out of 10
N/A
SendPulse is an integrated messaging platform providing user communication that includes emails, SMS, web push, SMTP, and user management.. This solution includes 15,000 free emails with up to 2,500 subscribers per month.N/A
Voiceflow
Score 10.0 out of 10
N/A
Voiceflow aims to empower conversational AI teams to design, prototype and build conversational assistants together, faster, and at scale. It is a collaborative platform for teams to design and build conversational assistants.
$50
per month Up to 2 editors
Pricing
SendPulseVoiceflow
Editions & Modules
No answers on this topic
Pro - Monthly
$50
per month Up to 2 editors
Team - monthly
$125 per editor
per month Up to 5 editors
Pro - Annually
$480 per editor
per year Up to 2 editors
Team - annually
$1200 per editor
per year Up to 5 editors
Sandbox
Free
Enterprise
Custom Pricing
Offerings
Pricing Offerings
SendPulseVoiceflow
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing starts from $9 a month and depends on the number of messages sent.
More Pricing Information
Community Pulse
SendPulseVoiceflow
Features
SendPulseVoiceflow
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
SendPulse
4.0
Ratings
66% below category average
Voiceflow
-
Ratings
WYSIWYG email editor2.00 Ratings00 Ratings
Dynamic content1.00 Ratings00 Ratings
Ability to test dynamic content4.00 Ratings00 Ratings
A/B testing3.00 Ratings00 Ratings
Mobile optimization2.00 Ratings00 Ratings
Email deliverability reporting7.00 Ratings00 Ratings
List management6.00 Ratings00 Ratings
Triggered drip sequences7.00 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
SendPulse
4.7
Ratings
48% below category average
Voiceflow
-
Ratings
Dashboards5.00 Ratings00 Ratings
Standard reports7.00 Ratings00 Ratings
Custom reports2.00 Ratings00 Ratings
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
SendPulse
-
Ratings
Voiceflow
10.0
Ratings
Chat history and transcripts00 Ratings10.00 Ratings
Chat reporting00 Ratings10.00 Ratings
Chat and web analytics00 Ratings10.00 Ratings
Best Alternatives
SendPulseVoiceflow
Small Businesses
Vbout
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Score 9.9 out of 10
Front
Front
Score 7.2 out of 10
Medium-sized Companies
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Emma by Marigold
Emma by Marigold
Score 9.4 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SendPulseVoiceflow
Likelihood to Recommend
1.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
3.0
(0 ratings)
10.0
(0 ratings)
Support Rating
9.1
(0 ratings)
-
(0 ratings)
Implementation Rating
8.2
(0 ratings)
-
(0 ratings)
User Testimonials
SendPulseVoiceflow
Likelihood to Recommend
In my department it is very well suited. It is one of the best application for sending weekly newsletters to my clients. I use it to send important market information to my clients on a regular basis. The kind of templates it provides me I fill with adequate information for my clients. It also allows me to present that information in a very organised manner.
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For a design team, Voiceflow is a must to have skill. With all the features present and being constantly rolled out by Voiceflow team, the tool has become one of the core part of design systems. Additionally, the support team of Voiceflow is hard-working and dedicated to customer satisfaction which truly brings about a difference. For context, we have raised multiple bugs and asked for best practices and the prompt response of support team from Voiceflow has been instrumental in us using the tool more and more
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Pros
  • I feel its User Interface is one of the strengths. It is very simple to operate. It is not necessary for any user to have good knowledge of newsletters design or e-mailer design to make a good and informative e-mail design on this software.
  • Its technical ability to send user's campaign to customer's Inbox is something which one can rely on. Its deliver-ability is almost 100 percent.
  • It gives detailed analysis of any campaign. And this feature is very necessary for any software to help its users to understand the outcome of that email activity. SendPulse is awesome in this feature. It gives you detailed statistics to analyse your campaign. Users can download these statistics in PDF and Excel format also.
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No answers on this topic
Cons
  • I like its Drag and Drop function to design e-mailers but it lacks in some functionalities. Foe example when I write two different contents in a same box I need a line to show separation between my contents in the same box but this feature is unavailable in SendPulse.
  • They should include more fonts. Every product or service needs different kind of fonts to make a right impact on customers. With limited option of fonts it restricts user's creativity.
  • It is good to have templates to give users some idea for designing campaigns but here SendPluse has nothing much to offer. They have very limited number of templates.
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No answers on this topic
Likelihood to Renew
Because I love how easy and intuitive SendPulse is.
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No answers on this topic
Usability
I find that overall SendPulse is very intuitive to use and the support is there to help you out in case you don't find how to do what you wish to do. The drag and drop functionalities make it easy to create the newsletters you want. Every field is explained and small tutorials are included to show you how to create a new template, newsletter, etc. which makes it very easy to use.
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Voiceflow has become an integral part of our design eco-system, providing capabilities for both rapid design and prototyping as well as testing with users. Additionally, the easy API integration has also allowed to create test automations using Gen AI
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Support Rating
Every time I contacted the support team with a question or a problem, they were very fast in replying and helping me out solve it. Usually latest within 10 minutes I would receive a first answer, and the problem would get solved on the same day.
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No answers on this topic
Implementation Rating
When implementing SendPulse, it is a good idea to have a transition phase where you still use both systems, in case anything goes wrong.
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Alternatives Considered
For SendPulse's price point, I consider their competition to be the likes of Mailchimp, ConstantContact, etc. While SendPulse rates roughly average across the board in all areas, for businesses looking for the cheapest option (which comes with a lack of features/quality), ConstantContact beats them. For quality/features/value, I'd say Mailchimp is the best option for small businesses.
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No answers on this topic
Return on Investment
  • Tapping NRI clients with this software helps me in generating good revenue in last financial year.
  • I grow my NRI database by 60 in last year. And this software played a major role in doing so.
  • It made brand building very easy among my clients.
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No answers on this topic
ScreenShots

SendPulse Screenshots

Screenshot of Desktop versionScreenshot of Mobile application for iPadScreenshot of Mobile application for Android