Taegis ManagedXDR vs. SentinelOne Vigilance

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Taegis ManagedXDR
Score 10.0 out of 10
N/A
Secureworks Taegis ManagedXDR is a managed detection and response (MDR) solution that delivers security analytics software, 24x7 support, threat hunting, and incident response in a single solution.N/A
SentinelOne Vigilance
Score 8.9 out of 10
N/A
SentinelOne’s Vigilance Respond and Respond Pro Managed Detection & Response (MDR) service subscriptions are designed to supplement their endpoint security SaaS offerings. Their team is an in-house non-outsourced team of security experts that augment customer security with a second set of eyes that enable customers to focus on incidents that matter.N/A
Pricing
Taegis ManagedXDRSentinelOne Vigilance
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Taegis ManagedXDRSentinelOne Vigilance
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Taegis ManagedXDRSentinelOne Vigilance
User Ratings
Taegis ManagedXDRSentinelOne Vigilance
Likelihood to Recommend
5.0
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
7.0
(0 ratings)
User Testimonials
Taegis ManagedXDRSentinelOne Vigilance
Likelihood to Recommend
Taegis ManagedXDR is well suited for endpoint XDR and SaaS/Cloud integrations.
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Excellent value for a team without dedicated EDR personnel or low staff. [SentinelOne] Vigilance does not integrate as well with internal staff and needs a better way to a round-robin or assign issues/follow up to numerous internal staff. Would benefit from more workflow to look at multiple issues.
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Pros
  • Real-time notification
  • Real-time reporting
  • Accessible Dashboard from any connected device
  • Highly secure portal
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  • AI/ML based detection engine has not missed a single known threat since installed
  • [SentinelOne] Vigilance makes clear notes and does a great job at weeding out false positives
  • Easy to use online console works on any connection
  • Integration with out Okta SSO MFA and Identity cloud
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Cons
  • Improve reporting of existing configuration
  • Have a dedicated team of support engineers who know my network and traffic flow
  • Provide training for the new dashboard and portal
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  • [SentinelOne] Vigilance notes are captured in each event which is near impossible to review with low staff. Better reporting on activities would help demonstrate better the activity ongoing
  • Ability to extract notes and incidents to our SIEM would be great
  • A customer success manager would be a nice addition
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Usability
No answers on this topic
There is a learning curve to understand and analyse detections, but that is to be expected for a versatile endpoint detection and response tool.
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Alternatives Considered
SecureWorks provides a feature rich solution right sized for our business needs. They provide full solution support, which includes hardware, maintenance, support, operations monitoring, notification and reporting, all managed through a universally available portal. Other companies we considered, offered similar offerings but with a much higher cost. Some of the other solutions would have required the addition of internal staff to keep the system running.
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SentinelOne Vigilance was as good or better than each of the products we also have used in this product range. We chose SentinelOne Vigilance for many of our clients based on the supported integrations with our other toolsets.
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Return on Investment
  • Increase Security posture
  • Improve Brand Image with MDR
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  • Client satisfaction with standard of monitoring and response has increased
  • No breach has occurred for any client with this correctly deployed
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ScreenShots