Secureworks Managed Security Services vs. XeneX SOC-as-a-Service

We believed that XeneX was the right partner for us because of their extensive offering and their attentiveness to our needs. They listen and are able to tailor their product to our needs and the protection of our company. They help us with all facets of our online and cyber security. Their team was responsive throughout the process and the eight months that we have been with them has been great. Highly recommend!

• They are very good at incident detection and management. We have been impressed with their ability to detect incidents, inform us in a timely manner, and help us remediate.
• The platform is modular but integrated. So it allows us to add or remove services easily and as needed. This flexibility helps us with our budget and priorities.
• XeneX SOC-as-a-Service offers the best value. We compared in a number of providers in their space. What we found out is that XeneX SOC-as-a-Service was the only company that has all the services we need in one platform but cost-effectively. In our due diligence we discovered that others did not have all the functions and cost significantly more. We have to find and manage multiple of other vendors to accomplish the same results and higher costs.

• The only areas of improvement that we can mention is that they are on top of everything and expect us to move as quickly as they do which sometimes is not possible or practical for us.

We evaluated multiple of SOC-as-a-Service providers. It came down to value proposition. XeneX SOC-as-a-Service has many integrated modules and cost-effective. Others did not have all of our required services and cost more. So there was a clear winner in the selection process.

• We are very pleased with the ROI on this investment. We have had no breaches and see how effective XeneX SOC-as-a-Service performs. I think they could charge even more for their services given the quality of the platform and their excellent delivery. This was a good investment for us.