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SecureLink Customer Connect vs. Zoho Lens

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SecureLink Customer Connect

    Score9 out of 10
    N/ASecureLink Customer Connect is a remote access platform built for technology vendors and service providers that provides a secure and enterprise-grade remote access connection into customer networks. With Customer Connect, vendors can meet their customers' security requirements for control over and visibility into remote access connections, with granular access controls and audit trails. With its enterprise-grade access that supports all connectivity protocols and controls that meet…N/A

    Zoho Lens

    Score9 out of 10
    N/AZoho Lens is a remote assistance solution using augmented reality.

    $13

    per month

    Pricing
    SecureLink Customer ConnectZoho Lens
    Editions & Modules
    No answers on this topic
    Standard
    $13.00
    1 technician monthly / billed annually
    Professional
    $17.00
    1 technician monthly / billed annually
    Offerings
    Pricing Offerings
    SecureLink Customer ConnectZoho Lens
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    SecureLink Customer ConnectZoho Lens
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    Medium-sized Companies
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    Score8.8 out of 10
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    Enterprises
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    SecureLink Customer ConnectZoho Lens
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    SecureLink Customer ConnectZoho Lens
    Likelihood to Recommend
    SecureLink
    No answers on this topic
    Zoho
    It's an excellent tool to stay in touch remotely across different teams and collaborate. There are a variety of issues that our technicians can encounter in the field so Zoho Lens enables us to simulate any parts needed in order to service the machines and helps us identify hardware issues more quickly.
    Incentivized
    Read full review
    Pros
    SecureLink
    No answers on this topic
    Zoho
    • easy to use/manage
    • greta communication tool
    • detail oriented
    • customizable
    Incentivized
    Read full review
    Cons
    SecureLink
    No answers on this topic
    Zoho
    • sometimes laggy
    • affordability
    Incentivized
    Read full review
    Alternatives Considered
    SecureLink
    No answers on this topic
    Zoho
    Our company loves Zoho products and we greatly benefit from using the Zoho CRM/One platforms. They help keep all our internal teams well organized and aligned on our goals!
    Incentivized
    Read full review
    Return on Investment
    SecureLink
    No answers on this topic
    Zoho
    • only positive impact is making remote collaboration easier!
    Incentivized
    Read full review
    ScreenShots