Scalefusion vs. SOTI MobiControl

I mostly used it for content management and it is very useful

The experience using SOTI MobiControl has been excellent as a user. My notebook and smartphone devices have the security policy applied and it works perfectly. I have all the apps I need to work installed, up to date and with no issues. All devices are tracked by the software and are safe in case of theft, and the information contained in the devices is erased remotely. Each group/user has their permissions specified according to what they need and that makes things even more secure. I recommend SOTI MobiControl for its ease of use and security and for not slowing down my devices.

Incentivized

• Working on cloud. No physical device needed.
• Supports big number of devices.

Incentivized

• Allows for real-time use of the devices
• Allows the technician full control over a device
• The ability to send scripts and batch files is extremely helpful

Incentivized

• Deploying applications sometimes stuck and get time.

Incentivized

• Slow to support other platforms.
• No cloud version at the time I used it.

Incentivized

We need this type of software, Scalefusion although clunky, it does function. And their prices are good compared to the competition. Note I have not tried the competitions software, just looked at their prices.

Installation is easy. There is a steep learning curve of what the software can and cannot do. It is also quite comprehensive, so the is much to absorb. The user interface is not intuitive, many setting are buried very deep.

I support other users with the help of this tool. I really like the remote support functionality. You can make screenshots or even capture videos. If you face network problems, the tool doesn't help at all. It might be helpful, if they would develop a kind of offline support mechanism. So that there is some kind of logging even when there is no network and we can check the logs afterwards (or do video capture while being offline, etc.).

Incentivized

The support is quite good, usually you can get a response answer within an hour, however many issues take quite a while to resolve.

We had a feature request. They accepted the request, but couldn't tell us whether the feature will be developed or when. I think this is not helpful for us as a customer. We do not always ask the SOTI MobiControl for help but other consultants. I think that is quite expensive.

Incentivized

I did not evaluate other tools than SOTI MobiControl. I read an article about Microsoft MDM. I think, that might be a reasonable competitor. The whole topic "mobile device management" is bigger than you might think at the beginning. And the challenge is that you need to work closely together with other departments like logistics or even development.

Incentivized

• Once we set up our device through Scalefusion we manage our devices from end to end. That's why it's cost friendly and easy to manage our environment.

Incentivized

• Costly per device.
• Capable solution.
• Relatively limited configuration capabilities.

Incentivized