Scale Computing Platform vs. VMware Workstation Pro

Scale is best suited to environments that do not have excessive external or proprietary peripherals. Integrating with tape drive backups or robot tape libraries can be problematic. The most effective use of Scale systems is for companies running multiple instances of the same operating system. The hypervisor's code/file-sharing nature does an excellent job managing new instances while keeping the increase in storage to a minimum.

Some scenarios where VMware Workstation pro is best suited are: 1. Utilization for testing software - can install a virtual machine to simulate software requirements and testing it on your network. 2. Testing operating systems upgrades and installation on specific hardware requirements. 3. Virtualizing a physical server 4. Being able to backup a whole server and restore from it in the event of any issue occurring.

Incentivized

• Simplicity - I do not have to create storage buckets or micromanage anything.
• Efficiency - Lower power use since moving to a hyperconverged environment.
• Scalability - Adding additional hardware is easy, and increasing things like the amount of RAM or number of cores is easy.

Incentivized

• Not HTML based - Web applications are not always the best method to access VM's
• Isolation - VM's can be pulled off production networks for testing in a safe environment
• Operability - The interface mirrors the HTML format giving the user all of the features necessary to modify, access and manage VM's

Incentivized

• Display the IP address of the node on which the VM is running on the Devices (gear icon) tab. This would allow me to manage my Microsoft license easier.
• During the on-boarding I missed the step to install the Scale Computing Platform tools, and we didn't notice this until I had issues with backups. It would be helpful if some kind of alert notification would display on a VM card if the tools were not installed.
• Add a new health or diagnostics tab that would display alerts, diagnostic tools, performance concerns or pattern anomalies.
• Some kind of email/alert when a disk reaches near capacity

Incentivized

• Making it easy to export VMS is something that Workstation struggles with; exporting to OVA which is the primary type of VM we export to is cumbersome and can be difficult without proper knowledge on how to do this.
• Management of VMS could be a little bit more in depth.
• I think the networking portion of Workstation could use some slight improvements, more in-depth segmentation to support containers, however, this is a small issue and not something many people will miss or need.

Incentivized

I'm on the fence about renewing the support contract. The reliability of the HC3 makes it difficult to spend the cost of the renewal which is higher than the costs prior to Scale. I'm convinced if we were a larger district that the savings would be tremendous and I wouldn't hesitate to renew. In our specific situation, it may be more feasible to pay per incident.

Incentivized

It's a solid product, and if they make it compatible with HyperVM (WSL, Docker, etc.) it would be great

Incentivized

Everything you need to do is point-and-click easy. If you are the kind of admin who wants to edit every config file and endlessly customize your environment, then Scale may not be for you. On the other hand, if you just want it to work really well, and do what they told you it will do, then Scale is the ideal system.

Incentivized

It is well documented since it is a long actor in the virtualization scene. Easy to use for most user cases. Pretty much not maintenance on the software besides the occasional software updates and/or compatibility issues from time to time.

Incentivized

Never had an outage or an error. Once a hard drive failed, but Scale kept on working flawlessly without interruption.

Incentivized

Performance has been just as outstanding as reliability. I have never experienced delays in any aspect of usage.

Incentivized

We had one need for support post-setup, and the person who answered the phone was the support person I needed. No transfer, no level one, and our accents were similar enough that we understood each other easily. The problem was actually in my switch, not with Scale, but the support person still assisted me and got the entire cluster up and running again in under 30 minutes. They are truly a partner not just a vendor.

Incentivized

I haven't had to call VMware Workstation support. The majority of the time, whenever I have a problem, I can perform an online search and find the answers I need. Online forums and users with similar situations are generally sufficient to answer any questions I have had, though, from previous experience at another company, their support is outstanding and responsive to circumstances. However, that is generally for a paid support contract and should be expected when you are paying for that support.

Incentivized

I did not do in-person training.

Incentivized

Because Scale is so simple, the training is just as quick and easy.

Incentivized

The implementation was very easy. We had Scale support on standby and they were ready and eager to help if needed. The process went so fast the employees in the organization did not even know it was done.

Incentivized

As mentioned previously, not having to worry about the compatibility between your hardware, hypervisor, and VM OS is a great help. On the downside, there is less ability to get deep in the weeds with your own system. Much of the Scale HyperCore OS is locked down intentionally, which prevents technical users from having much insight on broad error messages without support intervention.

VMware Workstation does have a price unlike VirtualBox, that is free. But, Workstation Pro makes up for it by how many features comes with it. We are also able to take VM's in our vSphere Production environment and spin it up on and isolated laptop for sandbox testing within Workstation Pro. I'm not sure that VirtualBox is able to do that

Incentivized

HC3 is one of the best products I have purchased for our district. It is unbelievably reliable to the point that they shoot themselves in the foot on support contracts.

Incentivized

• With the high cost of the leading competitor the savings starts day one and saves every year after.
• Scale can be administered by a tier one technician so cost of labor is reduced.
• If there is a problem like a cyber attack, the savings kick in with the least amount of downtime.

Incentivized

• The ROI on Workstation would be hard for us to compute. It makes things easier to do and to get access to, but there are other applications and methods to do much the same thing.
• Where there has to be a some form of ROI is in the fact that you will actually do things that you might not otherwise do simply because Workstation makes them easier. Sandbox testing is a good example of this idea.

Incentivized