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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP SuccessFactors HCM

    Score8.4 out of 10
    N/ASAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

    $75.60

    per year per user (Up to 100 Employees)

    UKG Ready

    Score9 out of 10
    N/AThe UKG Ready® software suite is a centralized HCM solution designed for small to mid-sized businesses. It automates and streamlines HR, payroll, benefits, time, talent, and scheduling processes. UKG Ready's suite of tools offer actionable insights while helping to ensure compliance. Using AI, it draws on work, people, and culture data to boost efficiency and productivity. For example, UKG Ready streamlines core HR…N/A
    Pricing
    SAP SuccessFactors HCMUKG Ready
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP SuccessFactors HCMUKG Ready
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Features
    SAP SuccessFactors HCMUKG Ready
    Human Resource Management
    Comparison of Human Resource Management features of SAP SuccessFactors HCM and UKG Ready
    Feature
    SAP SuccessFactors HCM
    8.0
    577 Ratings
    2% above category average
    UKG Ready
    9.4
    196 Ratings
    18% above category average
    Employee demographic data8.4509 Ratings9.8172 Ratings
    Employment history8.1519 Ratings9.6167 Ratings
    Job profiles and administration7.7495 Ratings9.6168 Ratings
    Workflow for transfers, promotions, pay raises, etc.8.0469 Ratings9.6157 Ratings
    Organizational charting8.0532 Ratings8.0127 Ratings
    Organization and location management7.9473 Ratings9.6149 Ratings
    Compliance data (COBRA, OSHA, etc.)7.6289 Ratings9.7125 Ratings
    Payroll Management
    Comparison of Payroll Management features of SAP SuccessFactors HCM and UKG Ready
    Feature
    SAP SuccessFactors HCM
    7.6
    316 Ratings
    5% below category average
    UKG Ready
    9.6
    194 Ratings
    19% above category average
    Pay calculation7.8234 Ratings9.7182 Ratings
    Support for external payroll vendors7.1208 Ratings9.3112 Ratings
    Off-cycle/On-Demand payment7.4204 Ratings9.282 Ratings
    Benefit plan administration7.4196 Ratings9.7141 Ratings
    Direct deposit files7.6196 Ratings9.9145 Ratings
    Salary revision and increment management8.1252 Ratings9.7133 Ratings
    Reimbursement management7.7183 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of SAP SuccessFactors HCM and UKG Ready
    Feature
    SAP SuccessFactors HCM
    8.1
    313 Ratings
    1% above category average
    UKG Ready
    9.6
    175 Ratings
    18% above category average
    Approval workflow8.4310 Ratings9.7159 Ratings
    Balance details7.9265 Ratings9.5167 Ratings
    Annual carry-forward and encashment8.0230 Ratings9.7142 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of SAP SuccessFactors HCM and UKG Ready
    Feature
    SAP SuccessFactors HCM
    8.2
    460 Ratings
    2% above category average
    UKG Ready
    8.7
    183 Ratings
    8% above category average
    View and generate pay and benefit information8.4341 Ratings9.7163 Ratings
    Update personal information8.9444 Ratings9.7170 Ratings
    View company policy documentation7.8293 Ratings5.5143 Ratings
    Employee recognition7.6263 Ratings00 Ratings
    View job history8.2427 Ratings9.7146 Ratings
    Asset Management
    Comparison of Asset Management features of SAP SuccessFactors HCM and UKG Ready
    Feature
    SAP SuccessFactors HCM
    8.4
    3 Ratings
    4% above category average
    UKG Ready
    9.9
    67 Ratings
    20% above category average
    Tracking of all physical assets8.43 Ratings9.967 Ratings
    HR Reporting
    Comparison of HR Reporting features of SAP SuccessFactors HCM and UKG Ready
    Feature
    SAP SuccessFactors HCM
    6.6
    456 Ratings
    13% below category average
    UKG Ready
    8.7
    191 Ratings
    15% above category average
    Report builder6.9438 Ratings8.1184 Ratings
    Pre-built reports6.5408 Ratings9.3185 Ratings
    Ability to combine HR data with external data6.2329 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of SAP SuccessFactors HCM and UKG Ready
    Feature
    SAP SuccessFactors HCM
    8.0
    359 Ratings
    1% above category average
    UKG Ready
    7.6
    129 Ratings
    4% below category average
    New hire portal7.7344 Ratings7.0127 Ratings
    Manager tracking tools7.7322 Ratings8.3102 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of SAP SuccessFactors HCM and UKG Ready
    Feature
    SAP SuccessFactors HCM
    8.5
    460 Ratings
    7% above category average
    UKG Ready
    8.3
    74 Ratings
    5% above category average
    Corporate goal setting8.3409 Ratings00 Ratings
    Individual goal setting8.3456 Ratings8.366 Ratings
    Line-of sight-visibility8.0367 Ratings00 Ratings
    Performance tracking8.1427 Ratings8.373 Ratings
    Performance Management
    Comparison of Performance Management features of SAP SuccessFactors HCM and UKG Ready
    Feature
    SAP SuccessFactors HCM
    8.2
    483 Ratings
    5% above category average
    UKG Ready
    7.0
    93 Ratings
    11% below category average
    Performance plans8.2464 Ratings5.883 Ratings
    Performance improvement plans8.0394 Ratings5.876 Ratings
    Review status tracking8.1433 Ratings8.184 Ratings
    Review reminders8.0437 Ratings9.087 Ratings
    Multiple review frequency8.0351 Ratings6.473 Ratings
    Succession Planning
    Comparison of Succession Planning features of SAP SuccessFactors HCM and UKG Ready
    Feature
    SAP SuccessFactors HCM
    7.8
    328 Ratings
    0% below category average
    UKG Ready
    6.9
    27 Ratings
    12% below category average
    Create succession plans/pools7.8303 Ratings5.626 Ratings
    Candidate ranking7.7286 Ratings7.36 Ratings
    Candidate search7.9292 Ratings7.27 Ratings
    Candidate development7.7270 Ratings7.35 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of SAP SuccessFactors HCM and UKG Ready
    Feature
    SAP SuccessFactors HCM
    4.1
    381 Ratings
    61% below category average
    UKG Ready
    7.1
    100 Ratings
    8% below category average
    Job Requisition Management7.9360 Ratings7.186 Ratings
    Company Website Posting7.7341 Ratings9.583 Ratings
    Publish to Social Media7.7297 Ratings6.162 Ratings
    Job Search Site Posting7.6328 Ratings7.265 Ratings
    Duplicate Candidate Prevention7.3299 Ratings5.564 Ratings
    Applicant Tracking7.8343 Ratings8.088 Ratings
    Notifications and Alerts7.9349 Ratings6.593 Ratings
    Best Alternatives
    SAP SuccessFactors HCMUKG Ready
    Small Businesses
    Zoho People
    Score8.4 out of 10
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    Score8.4 out of 10
    Medium-sized Companies
    Zoho People
    Score8.4 out of 10
    Zoho People
    Score8.4 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
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    User Ratings
    SAP SuccessFactors HCMUKG Ready
    Likelihood to Recommend
    8.3
    (641 ratings)
    9.0
    (221 ratings)
    Likelihood to Renew
    9.2
    (41 ratings)
    7.1
    (18 ratings)
    Usability
    8.0
    (153 ratings)
    9.2
    (103 ratings)
    Availability
    9.9
    (6 ratings)
    9.0
    (3 ratings)
    Performance
    8.9
    (6 ratings)
    9.3
    (7 ratings)
    Support Rating
    7.4
    (29 ratings)
    6.0
    (74 ratings)
    In-Person Training
    9.1
    (2 ratings)
    7.8
    (2 ratings)
    Online Training
    7.1
    (4 ratings)
    6.0
    (4 ratings)
    Implementation Rating
    6.7
    (15 ratings)
    6.0
    (10 ratings)
    Configurability
    8.0
    (6 ratings)
    8.0
    (4 ratings)
    Contract Terms and Pricing Model
    1.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    6.8
    (420 ratings)
    5.5
    (75 ratings)
    Product Scalability
    9.0
    (6 ratings)
    8.0
    (3 ratings)
    Professional Services
    8.9
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (5 ratings)
    8.0
    (3 ratings)
    Vendor pre-sale
    8.0
    (5 ratings)
    8.0
    (3 ratings)
    User Testimonials
    SAP SuccessFactors HCMUKG Ready
    Likelihood to Recommend
    SAP
    It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.
    Incentivized
    Read full review
    UKG
    There’s not much for me to share here other than multiple mobile apps for employees to download for different functions. We have the learning function activated and employees had to download a second mobile app (HCMToGo Learning) to be able to access the Learning portal on the go. Concerned that if we continue to add more functionality, there will be more apps to download.
    Incentivized
    Read full review
    Pros
    SAP
    • The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
    • Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
    • Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.
    Incentivized
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    UKG
    • Support—UKG support, from the Account Managers to CSMs to Ready Support, is amazing. They are always willing to help!
    • Documentation—UKG has built-in online documentation, which is a live, easy-to-use version of a very lengthy manual.
    • Ease of use- the system is intuitive, easy to train others to use.
    Incentivized
    Read full review
    Cons
    SAP
    • I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
    Incentivized
    Read full review
    UKG
    • We have had ongoing issues with our accruals.
    • Auto generate timesheets in the "Team Timesheets" view.
    • Granting manager access is cumbersome - access needs to be given in multiple places.
    • The sync between Pro and Ready in my opinion is terrible and needs much improvement.
    • Auto assign Employee Time Zones based on work location.
    Incentivized
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    Likelihood to Renew
    SAP
    It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.
    Incentivized
    Read full review
    UKG
    We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
    Incentivized
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    Usability
    SAP
    1. User training is required to be acquainted with the technology, but better output is achieved while automating most tasks. 2. Data-driven decision making in terms of performance, hiring, review, and compensation. 3. Better scale-based talent search from the talent pool. 4. better integration performance with SAP products like SAP MM, SAP FICO, SAP Sales, SAP SD, etc.
    Incentivized
    Read full review
    UKG
    The few challenges we have encountered have been with creating reports for the organization, managing performance goals and creating service tickets for urgent matters. Overall we have found UKG Ready to be super helpful and it has streamlined many of our HR processes for us but there could be some improvements on the items listed
    Incentivized
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    Reliability and Availability
    SAP
    Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
    Incentivized
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    UKG
    The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
    Incentivized
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    Performance
    SAP
    The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
    Incentivized
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    UKG
    We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
    Incentivized
    Read full review
    Support Rating
    SAP
    SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
    Incentivized
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    UKG
    If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
    Incentivized
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    In-Person Training
    SAP
    The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
    Incentivized
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    UKG
    Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
    Incentivized
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    Online Training
    SAP
    We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
    Incentivized
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    UKG
    Pretty good online training, you have many how to options and can watch them several times. It can be hard at times to dig through the amount of data online but can usually find what you are looking for. Also you can download documentation for setting up the profiles and policies.
    Incentivized
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    Implementation Rating
    SAP
    As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
    Incentivized
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    UKG
    Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
    Incentivized
    Read full review
    Alternatives Considered
    SAP
    SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
    Incentivized
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    UKG
    We currently use Paycom and are extremely dissatisfied with the lack of functionality and poor customer service. Rippling and ADP were other vendors we evaluated who performed well and offer a lot of functionality but we decided UKG was the best fit for our needs now and to scale with our strategic growth plans.
    Incentivized
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    Contract Terms and Pricing Model
    SAP
    Not applicable.
    Incentivized
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    UKG
    No answers on this topic
    Scalability
    SAP
    The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
    Incentivized
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    UKG
    Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
    Incentivized
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    Professional Services
    SAP
    Once time we need to change the datacenter and we made this with the professional services from SAP... everything goes just fine. excelent service.
    Incentivized
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    UKG
    No answers on this topic
    Return on Investment
    SAP
    • We can clearly outline our objectives, targets, and methods to accomplish the same, grades and reviews, and overall progress.
    • Helps identify areas of strengths and weaknesses, constructive criticism.
    • Increases motivation and confidence, which is then reflected in our daily work routine.
    Incentivized
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    UKG
    • This is basic, but we finally know how many employees we have! It sounds ridiculous, but prior to UKG Ready we were on a payroll system that's reports were only as accurate as the last payroll cycle, so they were always 2 weeks behind and static. UKG Ready allows for realtime, daily reporting of information.
    • We are able to get salary data for our various locations to be able to compare them to each other, as well as across our "competitors" and external competition.
    • The data provided allows us to be able to understand the trends at individual locations including attrition, advancement, raise information, and other data points that we haven't historically done comparisons on
    • We can see the demographic and geographical information for our employees and the benefits that they elect
    Read full review
    ScreenShots

    SAP SuccessFactors HCM Screenshots

    Screenshot of how to navigate to all SAP SuccessFactors solution modules and complete tasks using natural language—thanks to Joule, the AI copilot with generative AI.Screenshot of where to acquire future-ready skills by sourcing, engaging, and hiring top talent, as well as save time evaluating candidates and match skills to roles more efficiently with AI-powered applicant screening.Screenshot of some of the metrics that empower HR professionals, analysts, and business partners to answer questions about a workforce, or that influence business decisions with data-driven insights and an evidence-based approach to HR.Screenshot of the mobile interface, which also helps automate processes to improve employee and manager self-service, and strengthen compliance.Product screenshot

    UKG Ready Screenshots

    Screenshot of the employee mobile interface.Screenshot of trust index survey results.Screenshot of the manager dashboard.Screenshot of payroll analytics.