SAP SuccessFactors HCM vs. SumTotal Workforce Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP SuccessFactors HCM
Score 8.4 out of 10
N/A
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.N/A
SumTotal Workforce Management
Score 7.0 out of 10
N/A
SumTotal Work is a suite of integrated applications comprising workforce management (time & attendance, scheduling, and mobile workforce management) with payroll & benefits administration, and expense management.N/A
Pricing
SAP SuccessFactors HCMSumTotal Workforce Management
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
SAP SuccessFactors HCMSumTotal Workforce Management
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP SuccessFactors HCMSumTotal Workforce Management
Features
SAP SuccessFactors HCMSumTotal Workforce Management
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
SAP SuccessFactors HCM
7.9
Ratings
1% above category average
SumTotal Workforce Management
-
Ratings
Employee demographic data8.30 Ratings00 Ratings
Employment history8.10 Ratings00 Ratings
Job profiles and administration7.70 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.90 Ratings00 Ratings
Organizational charting8.00 Ratings00 Ratings
Organization and location management7.80 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)7.60 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SAP SuccessFactors HCM
7.6
Ratings
5% below category average
SumTotal Workforce Management
-
Ratings
Pay calculation7.80 Ratings00 Ratings
Support for external payroll vendors7.10 Ratings00 Ratings
Off-cycle/On-Demand payment7.40 Ratings00 Ratings
Benefit plan administration7.30 Ratings00 Ratings
Direct deposit files7.60 Ratings00 Ratings
Salary revision and increment management8.10 Ratings00 Ratings
Reimbursement management7.60 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
SAP SuccessFactors HCM
8.0
Ratings
0% above category average
SumTotal Workforce Management
-
Ratings
Approval workflow8.30 Ratings00 Ratings
Balance details7.80 Ratings00 Ratings
Annual carry-forward and encashment7.90 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
SAP SuccessFactors HCM
8.1
Ratings
0% above category average
SumTotal Workforce Management
-
Ratings
View and generate pay and benefit information8.30 Ratings00 Ratings
Update personal information8.80 Ratings00 Ratings
View company policy documentation7.70 Ratings00 Ratings
Employee recognition7.60 Ratings00 Ratings
View job history8.20 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
SAP SuccessFactors HCM
8.4
Ratings
4% above category average
SumTotal Workforce Management
-
Ratings
Tracking of all physical assets8.40 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
SAP SuccessFactors HCM
6.5
Ratings
14% below category average
SumTotal Workforce Management
-
Ratings
Report builder6.90 Ratings00 Ratings
Pre-built reports6.50 Ratings00 Ratings
Ability to combine HR data with external data6.20 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
SAP SuccessFactors HCM
8.0
Ratings
1% above category average
SumTotal Workforce Management
-
Ratings
New hire portal7.60 Ratings00 Ratings
Manager tracking tools7.60 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
SAP SuccessFactors HCM
8.4
Ratings
6% above category average
SumTotal Workforce Management
-
Ratings
Corporate goal setting8.20 Ratings00 Ratings
Individual goal setting8.30 Ratings00 Ratings
Line-of sight-visibility8.00 Ratings00 Ratings
Performance tracking8.00 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
SAP SuccessFactors HCM
8.2
Ratings
5% above category average
SumTotal Workforce Management
-
Ratings
Performance plans8.10 Ratings00 Ratings
Performance improvement plans8.00 Ratings00 Ratings
Review status tracking8.00 Ratings00 Ratings
Review reminders8.00 Ratings00 Ratings
Multiple review frequency8.00 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
SAP SuccessFactors HCM
7.8
Ratings
0% below category average
SumTotal Workforce Management
-
Ratings
Create succession plans/pools7.80 Ratings00 Ratings
Candidate ranking7.70 Ratings00 Ratings
Candidate search7.80 Ratings00 Ratings
Candidate development7.70 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
SAP SuccessFactors HCM
4.1
Ratings
61% below category average
SumTotal Workforce Management
-
Ratings
Job Requisition Management7.90 Ratings00 Ratings
Company Website Posting7.70 Ratings00 Ratings
Publish to Social Media7.70 Ratings00 Ratings
Job Search Site Posting7.60 Ratings00 Ratings
Duplicate Candidate Prevention7.20 Ratings00 Ratings
Applicant Tracking7.80 Ratings00 Ratings
Notifications and Alerts7.80 Ratings00 Ratings
User Ratings
SAP SuccessFactors HCMSumTotal Workforce Management
Likelihood to Recommend
8.3
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.2
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Availability
9.9
(0 ratings)
-
(0 ratings)
Performance
8.9
(0 ratings)
-
(0 ratings)
Support Rating
7.3
(0 ratings)
-
(0 ratings)
In-Person Training
9.1
(0 ratings)
-
(0 ratings)
Online Training
7.1
(0 ratings)
-
(0 ratings)
Implementation Rating
6.6
(0 ratings)
-
(0 ratings)
Configurability
8.0
(0 ratings)
-
(0 ratings)
Ease of integration
6.8
(0 ratings)
-
(0 ratings)
Product Scalability
9.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
SAP SuccessFactors HCMSumTotal Workforce Management
Likelihood to Recommend
It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.
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Pros
  • The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
  • Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
  • Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.
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Cons
  • I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
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Likelihood to Renew
We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved
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Usability
SAP SuccessFactors is great from a user perspective I think where we hold ourselves back in lack of rolling out new features internally and configuration. Overall product is good and offering is complete with minimal application of external vendors to manage individual needs.
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Reliability and Availability
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
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Performance
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
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Support Rating
SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
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In-Person Training
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
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Online Training
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
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Implementation Rating
Key insights for a successful SAP SuccessFactors implementation center on Change Management, ensuring user adoption through early stakeholder engagement and robust training; Business Process Design, which requires defining clear strategic objectives, leveraging best practices, and meticulous integration planning with existing systems; and Strong Project Execution, which involves securing leadership buy-in, allocating the right resources, defining measurable success metrics, and carefully managing the complex task of data migration and quality.
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Alternatives Considered
SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
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Scalability
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
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Return on Investment
  • It helps better in the tedious task of job posting, it's automated to social handles.
  • Better performance in speed, UI, performance management, skill management, talent onboarding, and finding candidates in the talent pool.
  • Reduces most of the cost in HR operations and future-proof technology with continuous improvement.
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ScreenShots

SAP SuccessFactors HCM Screenshots

Screenshot of how to navigate to all SAP SuccessFactors solution modules and complete tasks using natural language—thanks to Joule, the AI copilot with generative AI.Screenshot of where to acquire future-ready skills by sourcing, engaging, and hiring top talent, as well as save time evaluating candidates and match skills to roles more efficiently with AI-powered applicant screening.Screenshot of some of the metrics that empower HR professionals, analysts, and business partners to answer questions about a workforce, or that influence business decisions with data-driven insights and an evidence-based approach to HR.Screenshot of the mobile interface, which also helps automate processes to improve employee and manager self-service, and strengthen compliance.Screenshot of

SumTotal Workforce Management Screenshots

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