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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP SuccessFactors HCM

    Score8.4 out of 10
    N/ASAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

    $75.60

    per year per user (Up to 100 Employees)

    SumTotal Talent Development

    Score7.9 out of 10
    Enterprise companies (1,001+ employees)
    The SumTotal Core Platform (formerly elixHR) is a human resource information system (HRIS) integrable with the SumTotal Talent Expansion Suite of software: SumTotal (LMS), and the SumTotal Work workforce management and payroll system. All SumTotal software is now offered and supported by Skillsoft since the October 2014 acquisition.N/A
    Pricing
    SAP SuccessFactors HCMSumTotal Talent Development
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP SuccessFactors HCMSumTotal Talent Development
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    SAP SuccessFactors HCMSumTotal Talent Development
    Considered Both Products
    SAP
    Chose SAP SuccessFactors HCM
    As a services provider, we are an exclusive SAP SuccessFactors implementer. Formerly we have either implemented or supported customers who have used the other products. Our organization uses Oracle for our ERP and it is terrible as a user.
    Incentivized
    Chose SAP SuccessFactors HCM
    With SAP SuccessFactors having a full suite capability has made it easy for my organization to select them as our HR System.
    Incentivized
    SumTotal
    Chose SumTotal Talent Development
    In our case SumTotal platform seemed to be more complete and robust to provide the right features for managing complex ILT plans and blended programs, which was an important thing for us. It was also very easy to deploy mobile and to increase learning options for all users, …
    Incentivized
    Chose SumTotal Talent Development
    SumTotal Talent Development is a very competitive product. In my opinion SumTotal Talent Development is better than Freshteams, Darwinbox, but not as good as Skillate, SAP SuccessFactors. SAP SuccessFactors is enterprise grade and used only by large organizations and has too …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    624 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    468 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    613 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    85%
    Lived up to sales and marketing promises
    271 Answers
    No answers on this topic
    Implementation went as expected
    79%
    Implementation went as expected
    357 Answers
    No answers on this topic
    Features
    SAP SuccessFactors HCMSumTotal Talent Development
    Human Resource Management
    Comparison of Human Resource Management features of SAP SuccessFactors HCM and SumTotal Talent Development
    Feature
    SAP SuccessFactors HCM
    8.0
    577 Ratings
    2% above category average
    SumTotal Talent Development
    1.9
    1 Ratings
    122% below category average
    Employee demographic data8.4509 Ratings1.01 Ratings
    Employment history8.1519 Ratings5.01 Ratings
    Job profiles and administration7.7495 Ratings2.01 Ratings
    Workflow for transfers, promotions, pay raises, etc.8.0469 Ratings1.01 Ratings
    Organizational charting8.0532 Ratings1.01 Ratings
    Organization and location management7.9473 Ratings1.01 Ratings
    Compliance data (COBRA, OSHA, etc.)7.6289 Ratings2.01 Ratings
    Payroll Management
    Comparison of Payroll Management features of SAP SuccessFactors HCM and SumTotal Talent Development
    Feature
    SAP SuccessFactors HCM
    7.6
    316 Ratings
    5% below category average
    SumTotal Talent Development
    3.3
    1 Ratings
    83% below category average
    Pay calculation7.8234 Ratings8.01 Ratings
    Support for external payroll vendors7.1208 Ratings1.01 Ratings
    Off-cycle/On-Demand payment7.4204 Ratings00 Ratings
    Benefit plan administration7.4196 Ratings1.01 Ratings
    Direct deposit files7.6196 Ratings3.01 Ratings
    Salary revision and increment management8.1252 Ratings00 Ratings
    Reimbursement management7.7183 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of SAP SuccessFactors HCM and SumTotal Talent Development
    Feature
    SAP SuccessFactors HCM
    8.1
    313 Ratings
    1% above category average
    SumTotal Talent Development
    6.7
    3 Ratings
    18% below category average
    Approval workflow8.4310 Ratings8.52 Ratings
    Balance details7.9265 Ratings8.53 Ratings
    Annual carry-forward and encashment8.0230 Ratings3.01 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of SAP SuccessFactors HCM and SumTotal Talent Development
    Feature
    SAP SuccessFactors HCM
    8.2
    460 Ratings
    2% above category average
    SumTotal Talent Development
    3.0
    1 Ratings
    92% below category average
    View and generate pay and benefit information8.4341 Ratings5.01 Ratings
    Update personal information8.9444 Ratings2.01 Ratings
    View company policy documentation7.8293 Ratings00 Ratings
    Employee recognition7.6263 Ratings00 Ratings
    View job history8.2427 Ratings2.01 Ratings
    Asset Management
    Comparison of Asset Management features of SAP SuccessFactors HCM and SumTotal Talent Development
    Feature
    SAP SuccessFactors HCM
    8.4
    3 Ratings
    4% above category average
    SumTotal Talent Development
    -
    Ratings
    Tracking of all physical assets8.43 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of SAP SuccessFactors HCM and SumTotal Talent Development
    Feature
    SAP SuccessFactors HCM
    6.6
    456 Ratings
    13% below category average
    SumTotal Talent Development
    7.2
    3 Ratings
    4% below category average
    Report builder6.9438 Ratings7.03 Ratings
    Pre-built reports6.5408 Ratings6.52 Ratings
    Ability to combine HR data with external data6.2329 Ratings8.01 Ratings
    Onboarding
    Comparison of Onboarding features of SAP SuccessFactors HCM and SumTotal Talent Development
    Feature
    SAP SuccessFactors HCM
    8.0
    359 Ratings
    1% above category average
    SumTotal Talent Development
    8.2
    2 Ratings
    4% above category average
    New hire portal7.7344 Ratings8.02 Ratings
    Manager tracking tools7.7322 Ratings8.52 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of SAP SuccessFactors HCM and SumTotal Talent Development
    Feature
    SAP SuccessFactors HCM
    8.5
    460 Ratings
    7% above category average
    SumTotal Talent Development
    8.8
    1 Ratings
    11% above category average
    Corporate goal setting8.3409 Ratings9.01 Ratings
    Individual goal setting8.3456 Ratings8.01 Ratings
    Line-of sight-visibility8.0367 Ratings9.01 Ratings
    Performance tracking8.1427 Ratings9.01 Ratings
    Performance Management
    Comparison of Performance Management features of SAP SuccessFactors HCM and SumTotal Talent Development
    Feature
    SAP SuccessFactors HCM
    8.2
    483 Ratings
    5% above category average
    SumTotal Talent Development
    8.2
    2 Ratings
    5% above category average
    Performance plans8.2464 Ratings8.02 Ratings
    Performance improvement plans8.0394 Ratings7.52 Ratings
    Review status tracking8.1433 Ratings7.92 Ratings
    Review reminders8.0437 Ratings8.52 Ratings
    Multiple review frequency8.0351 Ratings9.01 Ratings
    Succession Planning
    Comparison of Succession Planning features of SAP SuccessFactors HCM and SumTotal Talent Development
    Feature
    SAP SuccessFactors HCM
    7.8
    328 Ratings
    0% below category average
    SumTotal Talent Development
    7.0
    1 Ratings
    11% below category average
    Create succession plans/pools7.8303 Ratings8.01 Ratings
    Candidate ranking7.7286 Ratings00 Ratings
    Candidate search7.9292 Ratings7.01 Ratings
    Candidate development7.7270 Ratings6.01 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of SAP SuccessFactors HCM and SumTotal Talent Development
    Feature
    SAP SuccessFactors HCM
    4.1
    381 Ratings
    61% below category average
    SumTotal Talent Development
    7.8
    2 Ratings
    1% above category average
    Job Requisition Management7.9360 Ratings8.02 Ratings
    Company Website Posting7.7341 Ratings7.52 Ratings
    Publish to Social Media7.7297 Ratings7.92 Ratings
    Job Search Site Posting7.6328 Ratings8.52 Ratings
    Duplicate Candidate Prevention7.3299 Ratings6.52 Ratings
    Applicant Tracking7.8343 Ratings8.02 Ratings
    Notifications and Alerts7.9349 Ratings8.52 Ratings
    Best Alternatives
    SAP SuccessFactors HCMSumTotal Talent Development
    Small Businesses
    Zoho People
    Score8.4 out of 10
    Zoho People
    Score8.4 out of 10
    Medium-sized Companies
    Zoho People
    Score8.4 out of 10
    Zoho People
    Score8.4 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP SuccessFactors HCMSumTotal Talent Development
    Likelihood to Recommend
    8.3
    (641 ratings)
    7.5
    (9 ratings)
    Likelihood to Renew
    9.2
    (41 ratings)
    6.0
    (5 ratings)
    Usability
    8.0
    (153 ratings)
    2.0
    (2 ratings)
    Availability
    9.9
    (6 ratings)
    -
    (0 ratings)
    Performance
    8.9
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    7.4
    (29 ratings)
    3.0
    (2 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    7.1
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.7
    (15 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (6 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    1.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    6.8
    (420 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (6 ratings)
    -
    (0 ratings)
    Professional Services
    8.9
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (5 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP SuccessFactors HCMSumTotal Talent Development
    Likelihood to Recommend
    SAP
    It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.
    Incentivized
    Read full review
    SumTotal
    Very good for learning and development and training of employees. For Applicant tracking, recuirement, onboarding, and enablement, I prefer SAP SuccessFactors or Skillate. I also found that the SumTotal app is not very friendly on android and crashes sometimes and it is not optimized for mobile. Hence I end up never using it.
    Incentivized
    Read full review
    Pros
    SAP
    • The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
    • Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
    • Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.
    Incentivized
    Read full review
    SumTotal
    • Assign complete learning plans to users so they don't have to spend time searching for courses.
    • Export learner's transcripts so managers can easily see their employee's progress.
    • Embed Social Media feeds that are relevant to their business.
    Incentivized
    Read full review
    Cons
    SAP
    • I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
    Incentivized
    Read full review
    SumTotal
    • Reporting
    • Mass importing of manual checks to be issued in California
    • Ability to fund pay cards immediately
    • Perform gross-up calculations within the payroll system automatically
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.
    Incentivized
    Read full review
    SumTotal
    I have transitioned from a position who supported the product to a position where I use the product. I continue to be impressed with the robustness of the product and how efficient it is. It is a user friendly software that can be used to navigate and accomplish tasks to meet organizational requirements.
    Incentivized
    Read full review
    Usability
    SAP
    1. User training is required to be acquainted with the technology, but better output is achieved while automating most tasks. 2. Data-driven decision making in terms of performance, hiring, review, and compensation. 3. Better scale-based talent search from the talent pool. 4. better integration performance with SAP products like SAP MM, SAP FICO, SAP Sales, SAP SD, etc.
    Incentivized
    Read full review
    SumTotal
    I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.
    Incentivized
    Read full review
    Reliability and Availability
    SAP
    Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
    Incentivized
    Read full review
    SumTotal
    No answers on this topic
    Performance
    SAP
    The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
    Incentivized
    Read full review
    SumTotal
    No answers on this topic
    Support Rating
    SAP
    SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
    Incentivized
    Read full review
    SumTotal
    We have our own IT support to assist in SumTotal issues, however, we have had to log in cases directly. Support is mediocre at best.
    Incentivized
    Read full review
    In-Person Training
    SAP
    The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
    Incentivized
    Read full review
    SumTotal
    No answers on this topic
    Online Training
    SAP
    We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
    Incentivized
    Read full review
    SumTotal
    No answers on this topic
    Implementation Rating
    SAP
    As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
    Incentivized
    Read full review
    SumTotal
    No answers on this topic
    Alternatives Considered
    SAP
    SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
    Incentivized
    Read full review
    SumTotal
    When I came to my company, they had been using a "light" LMS called Articulate. It was cheap and bare bones; i.e. not a lot of features, really just a platform to launch eLearning from and not real interface for student to utilize. When I began to overhaul the training department, this was one of the first things I changed. Articulate would only run courses built in their software, and the software was not 508 compliant. In addition, we had no ability to create learning plans, house transcripts, customize the interface, or manage the students. I made the choice to select and LMS that was a true LMS with all of the features that were critical to our clients' needs. Thus far, SumTotal has been able to support all of our needs, except one; mobile learning that is media rich
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    SAP
    Not applicable.
    Incentivized
    Read full review
    SumTotal
    No answers on this topic
    Scalability
    SAP
    The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
    Incentivized
    Read full review
    SumTotal
    No answers on this topic
    Professional Services
    SAP
    Once time we need to change the datacenter and we made this with the professional services from SAP... everything goes just fine. excelent service.
    Incentivized
    Read full review
    SumTotal
    No answers on this topic
    Return on Investment
    SAP
    • We can clearly outline our objectives, targets, and methods to accomplish the same, grades and reviews, and overall progress.
    • Helps identify areas of strengths and weaknesses, constructive criticism.
    • Increases motivation and confidence, which is then reflected in our daily work routine.
    Incentivized
    Read full review
    SumTotal
    • Clean front-end user interface for easier course catalog management.
    • Reporting has been more difficult than previous LMS.
    • Audience building has more variables making it more difficult to manage.
    • Slower overall client turnaround due to admin side interface.
    Incentivized
    Read full review
    ScreenShots

    SAP SuccessFactors HCM Screenshots

    Screenshot of how to navigate to all SAP SuccessFactors solution modules and complete tasks using natural language—thanks to Joule, the AI copilot with generative AI.Screenshot of where to acquire future-ready skills by sourcing, engaging, and hiring top talent, as well as save time evaluating candidates and match skills to roles more efficiently with AI-powered applicant screening.Screenshot of some of the metrics that empower HR professionals, analysts, and business partners to answer questions about a workforce, or that influence business decisions with data-driven insights and an evidence-based approach to HR.Screenshot of the mobile interface, which also helps automate processes to improve employee and manager self-service, and strengthen compliance.Product screenshot

    SumTotal Talent Development Screenshots

    Screenshot of SumTotal Learning Management: Deliver the learning your organization needs including skilling/upskilling/reskilling, career planning & development. All delivered with our engaging learner experience across all modalities (desktop, tablet & mobile) and in the flow of workScreenshot of SumTotal Onboarding: Foster learning before day one with our robust onboarding solution. Build culture, complete necessary paperwork and begin the path to productivity for all your new and returning employees.Screenshot of SumTotal Performance: Performance management that meets the needs of today’s forward-thinking organizations. Align the goals and performance of your entire workforce with those of the broader organization for better business outcomes.Screenshot of SumTotal Succession: Make succession planning an organizational strength. SumTotal allows you to better understand your workforce now and better plan for your future with our intuitive succession planning tools.Screenshot of SumTotal Recruiting: A modern recruiting solution that delivers a powerful candidate experience, recruiter productivity, job matching and internal mobility.Screenshot of SumTotal Compensation: SumTotal makes compensation planning easier and less time consuming. Build a pay for performance culture that meets your organizations goals and objectives while keeping you competitive in the ever-changing marketplace.