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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Signavio Process Transformation Suite

    Score7.7 out of 10
    N/AThe SAP Signavio portfolio offers an integrated platform that helps usersto realign the organization and bring changes, with a suite of products that support business processes. The SAP Signavio portfolio offers a range of business transformation solutions to serve the emerging practice of customer excellence (CEX). SAP Signavio solutions bring together a full 360-degree view of outside-in and inside-out thinking, translating experiences into operational reality by putting the customer at the…N/A

    Smaply

    Score6.7 out of 10
    N/AThe Smaply app enables teams to digitize, centralize and standardize their customer experience insights. Teams can together work on journey maps, personas and stakeholder maps, collect feedback from others, and create professional exports. Its training program helps teams to understand and apply human-centered approaches.

    $19

    per month per user

    Pricing
    SAP Signavio Process Transformation SuiteSmaply
    Editions & Modules
    No answers on this topic
    Free
    0 EUR
    per month per user
    Basic
    19 EUR
    per month per user
    Pro
    29 EUR
    per month per user
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    SAP Signavio Process Transformation SuiteSmaply
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    SAP Signavio Process Transformation SuiteSmaply
    Considered Both Products
    SAP
    No answer on this topic
    Smaply
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    61 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    45 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    60 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    39 Answers
    No answers on this topic
    Implementation went as expected
    87%
    Implementation went as expected
    45 Answers
    No answers on this topic
    Features
    SAP Signavio Process Transformation SuiteSmaply
    Reporting & Analytics
    Comparison of Reporting & Analytics features of SAP Signavio Process Transformation Suite and Smaply
    Feature
    SAP Signavio Process Transformation Suite
    7.6
    43 Ratings
    7% below category average
    Smaply
    -
    Ratings
    Dashboards7.743 Ratings00 Ratings
    Standard reports8.241 Ratings00 Ratings
    Custom reports7.08 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of SAP Signavio Process Transformation Suite and Smaply
    Feature
    SAP Signavio Process Transformation Suite
    8.0
    54 Ratings
    5% below category average
    Smaply
    -
    Ratings
    Process designer8.852 Ratings00 Ratings
    Process simulation9.048 Ratings00 Ratings
    Business rules engine7.122 Ratings00 Ratings
    SOA support8.432 Ratings00 Ratings
    Process player7.436 Ratings00 Ratings
    Support for modeling languages8.839 Ratings00 Ratings
    Form builder8.032 Ratings00 Ratings
    Model execution6.429 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of SAP Signavio Process Transformation Suite and Smaply
    Feature
    SAP Signavio Process Transformation Suite
    8.1
    46 Ratings
    4% below category average
    Smaply
    -
    Ratings
    Social collaboration tools8.146 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of SAP Signavio Process Transformation Suite and Smaply
    Feature
    SAP Signavio Process Transformation Suite
    7.2
    39 Ratings
    13% below category average
    Smaply
    -
    Ratings
    Content management7.239 Ratings00 Ratings
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    SAP Signavio Process Transformation SuiteSmaply
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    Score8.9 out of 10
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    Score8 out of 10
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    TIBCO® BPM Enterprise
    Score7 out of 10
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    Score8 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score9.7 out of 10
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    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Signavio Process Transformation SuiteSmaply
    Likelihood to Recommend
    7.6
    (57 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    7.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (2 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.7
    (18 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.4
    (24 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    6.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP Signavio Process Transformation SuiteSmaply
    Likelihood to Recommend
    SAP
    Pros: 1. It reduces technical debt and accelerates a smooth transition, while harmonizing across data migration regions which replaces the legacy customization that are not for S4/HANA. 2. It cuts operational cost by 30% - 40% and improves SLA adherence, while process intelligence identifies duplicate or redundant approval steps when we know SAP ecosystems ties all modules together for better data insights. Cons: 1. Complicated and costly for small businesses. 2. Mature process required for better data feeding and data insights. 3. If non-SAP system data feed might cause misleading and incomplete data insights
    Incentivized
    Read full review
    Smaply
    The solution is suitable for complex journeys with many touchpoints.
    The tool has the advantage of being easy to use.
    On the other hand, I have not found any data import solutions avoiding re-entering all the data from Excel for example. It could save a lot of time. Indeed, for me, the tool is a tool for formalizing discoveries but other solutions can be used before
    Incentivized
    Read full review
    Pros
    SAP
    • Location agnostic (or home office agnostic) collaboration in virtual workshops
    • Internally within the team or with clients, I can prepare, gather materials, and lead during a workshop or meeting with SAP Signavio Process Transformation Suite and feel incredibly positioned as the facilitator. Whether in real time or in an asynchronous manner.
    • The combination of highly adaptable and visual work with collaborative tools like forms, comments, timers, and point voting transforms it into a tool I use frequently.
    Incentivized
    Read full review
    Smaply
    • User journey map
    • Personas templates
    • Stakeholder maps
    • Free online courses
    Incentivized
    Read full review
    Cons
    SAP
    • For businesses looking to improve their current business processes, I think SAP Signavio Process Transformation Suite is incredibly well-suited.
    • In my opinion, SAP Signavio Process Transformation Suite excels in sectors with strict regulatory requirements.
    • I think SAP Signavio Process Transformation Suite is the best option when teams from several departments must work together on process design or improvement initiatives because of its real-time collaboration capabilities.
    Incentivized
    Read full review
    Smaply
    • Global look and feel
    • Export format
    • Text formating in sticky notes
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    Straight forward and smooth approach!
    Incentivized
    Read full review
    Smaply
    No answers on this topic
    Usability
    SAP
    It's very simple and easy to use
    Incentivized
    Read full review
    Smaply
    No answers on this topic
    Reliability and Availability
    SAP
    Always available
    Incentivized
    Read full review
    Smaply
    No answers on this topic
    Performance
    SAP
    Its quick enough
    Incentivized
    Read full review
    Smaply
    No answers on this topic
    Support Rating
    SAP
    Whenever we needed assistance, the support team was prompt and knowledgeable, providing clear and effective solutions to our issues.
    Incentivized
    Read full review
    Smaply
    No answers on this topic
    In-Person Training
    SAP
    Real useful trainings and hand ons
    Incentivized
    Read full review
    Smaply
    No answers on this topic
    Online Training
    SAP
    Very complete and useful for day to day operations
    Incentivized
    Read full review
    Smaply
    No answers on this topic
    Implementation Rating
    SAP
    Training is taking way longer than expected. We have had more than 50 hours of training and still do not feel proficient enough to do anything meaningful with Process Intelligence. The Process Insights are pretty intuitive but does take a willingness to dig in and explore, but in general good right out of the box.
    Incentivized
    Read full review
    Smaply
    No answers on this topic
    Alternatives Considered
    SAP
    We were able to end the use of archive versions thanks to SAP Signavio Process Transformation Suite, and everyone has access to the most recent archive. Mac and Windows users can collaborate on a single document. A design tool that spans the concept phase, design phase, and delivery to engineering
    Incentivized
    Read full review
    Smaply
    It’s [easier] to deal with user journey and persons thanks to Smaply. Templates and already created and there is a lot of functionalities to make a complete journey map. It’s very intuitive and we can send it easily to our team. Stakeholder map is a feature that [not many software] have and that is very useful so I’m happy to have it in Smaply
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    SAP
    Not really, its easy to comprehend
    Incentivized
    Read full review
    Smaply
    No answers on this topic
    Scalability
    SAP
    Definitely a 10!
    Incentivized
    Read full review
    Smaply
    No answers on this topic
    Return on Investment
    SAP
    • With the help of Signavio, we are now much more operationally efficient, which saves money and makes better use of our resources.
    • The software's emphasis on collaboration has encouraged innovation within our teams, resulting in original solutions and better project outputs.
    • Compliance is crucial for our sector. We have lowered the danger of regulatory problems by maintaining stringent compliance standards with the aid of Signavio.
    Incentivized
    Read full review
    Smaply
    • Time saving
    • Clarity for stakeholders
    • Sharing best practices
    Incentivized
    Read full review
    ScreenShots

    SAP Signavio Process Transformation Suite Screenshots

    Screenshot of SAP Signavio Process InsightsScreenshot of SAP Signavio Process Intelligence - InvestigationScreenshot of SAP Signavio Process Intelligence - DashboardsScreenshot of SAP Signavio Journey Modeler - Journey Complexity ScoreScreenshot of SAP Signavio Process Explorer - Best practice and process knowledgeScreenshot of SAP Signavio Process Manager - Live Insights

    Smaply Screenshots

    Screenshot of Airport Experience Example Journey Map in Smaply EditorScreenshot of Airport Experience Example Journey Map ExportScreenshot of Airport Experience Example Journey Map A4 ExportScreenshot of Persona EditorScreenshot of Persona ExportScreenshot of Stakeholder Map Editor