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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP S/4HANA Cloud

    Score8.6 out of 10
    N/ASAP S/4HANA Cloud is a modular ERP that enables users to run mission-critical operations in real time from anywhere, introduce new business models in any industry, and expand globally. SAP S/4HANA Cloud is a SaaS product and can also be deployed in a hybrid landscape for quicker time to value.​ ​​ SAP S/4HANA Cloud is a foundational component of the SAP…N/A

    TermSync

    Score10 out of 10
    N/ATermSync is a cloud-based accounts receivable management platform. It helps companies get paid faster, reduce administrative costs, and improve customer relationships. It works with clients’ existing accounting systems and can be up in running in a day or less. Companies can choose from various modules including invoice delivery, customer portals, collection workflow management, and advanced reporting & analytics. TermSync was acquired by French company Esker in January 2015.N/A
    Pricing
    SAP S/4HANA CloudTermSync
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP S/4HANA CloudTermSync
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsPer user, per month—
    More Pricing Information
    Community Pulse
    SAP S/4HANA CloudTermSync
    Considered Both Products
    SAP
    No answer on this topic
    Esker
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    504 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    396 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    502 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    288 Answers
    No answers on this topic
    Implementation went as expected
    86%
    Implementation went as expected
    358 Answers
    No answers on this topic
    Features
    SAP S/4HANA CloudTermSync
    Payroll Management
    Comparison of Payroll Management features of SAP S/4HANA Cloud and TermSync
    Feature
    SAP S/4HANA Cloud
    8.3
    290 Ratings
    15% above category average
    TermSync
    -
    Ratings
    Pay calculation8.1248 Ratings00 Ratings
    Benefit plan administration8.3248 Ratings00 Ratings
    Direct deposit files8.0242 Ratings00 Ratings
    Customization
    Comparison of Customization features of SAP S/4HANA Cloud and TermSync
    Feature
    SAP S/4HANA Cloud
    7.9
    424 Ratings
    4% above category average
    TermSync
    -
    Ratings
    API for custom integration7.9406 Ratings00 Ratings
    Plug-ins7.9376 Ratings00 Ratings
    Security
    Comparison of Security features of SAP S/4HANA Cloud and TermSync
    Feature
    SAP S/4HANA Cloud
    8.5
    487 Ratings
    4% above category average
    TermSync
    -
    Ratings
    Single sign-on capability8.7457 Ratings00 Ratings
    Role-based user permissions8.2480 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of SAP S/4HANA Cloud and TermSync
    Feature
    SAP S/4HANA Cloud
    7.9
    494 Ratings
    9% above category average
    TermSync
    -
    Ratings
    Dashboards7.9462 Ratings00 Ratings
    Standard reports8.1487 Ratings00 Ratings
    Custom reports7.8453 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of SAP S/4HANA Cloud and TermSync
    Feature
    SAP S/4HANA Cloud
    8.4
    485 Ratings
    8% above category average
    TermSync
    -
    Ratings
    Accounts payable8.4478 Ratings00 Ratings
    Accounts receivable8.3460 Ratings00 Ratings
    Global Financial Support8.249 Ratings00 Ratings
    Primary and Secondary Ledgers8.148 Ratings00 Ratings
    Journals and Reconciliations8.248 Ratings00 Ratings
    Configurable Accounting8.245 Ratings00 Ratings
    Standardized Processes8.651 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of SAP S/4HANA Cloud and TermSync
    Feature
    SAP S/4HANA Cloud
    8.6
    426 Ratings
    8% above category average
    TermSync
    -
    Ratings
    Inventory tracking8.6417 Ratings00 Ratings
    Automatic reordering8.4361 Ratings00 Ratings
    Location management8.2344 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of SAP S/4HANA Cloud and TermSync
    Feature
    SAP S/4HANA Cloud
    8.4
    437 Ratings
    7% above category average
    TermSync
    -
    Ratings
    Pricing8.2416 Ratings00 Ratings
    Order entry8.5425 Ratings00 Ratings
    Credit card processing9.024 Ratings00 Ratings
    Cost of goods sold8.5400 Ratings00 Ratings
    Order Orchestration8.140 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of SAP S/4HANA Cloud and TermSync
    Feature
    SAP S/4HANA Cloud
    8.7
    52 Ratings
    15% above category average
    TermSync
    -
    Ratings
    Billing Management9.01 Ratings00 Ratings
    Cash and Asset Management8.046 Ratings00 Ratings
    Travel & Expense Management10.01 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting8.142 Ratings00 Ratings
    Period Close8.350 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of SAP S/4HANA Cloud and TermSync
    Feature
    SAP S/4HANA Cloud
    9.3
    1 Ratings
    30% above category average
    TermSync
    -
    Ratings
    Project Planning and Scheduling10.01 Ratings00 Ratings
    Task Insight for Project Managers8.01 Ratings00 Ratings
    Project Mobile Functionality10.01 Ratings00 Ratings
    Definable Resource Pools9.01 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of SAP S/4HANA Cloud and TermSync
    Feature
    SAP S/4HANA Cloud
    8.3
    27 Ratings
    11% above category average
    TermSync
    -
    Ratings
    Award Lifecycle Management8.327 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of SAP S/4HANA Cloud and TermSync
    Feature
    SAP S/4HANA Cloud
    8.3
    49 Ratings
    18% above category average
    TermSync
    -
    Ratings
    Bids Analyzed and Compared8.238 Ratings00 Ratings
    Contract Authoring8.338 Ratings00 Ratings
    Contract Repository8.135 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.443 Ratings00 Ratings
    Supplier Management8.343 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of SAP S/4HANA Cloud and TermSync
    Feature
    SAP S/4HANA Cloud
    9.8
    1 Ratings
    40% above category average
    TermSync
    -
    Ratings
    Risk Repository10.01 Ratings00 Ratings
    Control Management10.01 Ratings00 Ratings
    Control Efficiency Assessments10.01 Ratings00 Ratings
    Issue Detection9.01 Ratings00 Ratings
    Remediation and Certification10.01 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of SAP S/4HANA Cloud and TermSync
    Feature
    SAP S/4HANA Cloud
    8.2
    37 Ratings
    21% above category average
    TermSync
    -
    Ratings
    Transportation Planning and Optimization8.435 Ratings00 Ratings
    Transportation Execution Management7.936 Ratings00 Ratings
    Trade and Customs Management8.031 Ratings00 Ratings
    Fulfillment Management8.632 Ratings00 Ratings
    Warehouse Workforce Management8.231 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of SAP S/4HANA Cloud and TermSync
    Feature
    SAP S/4HANA Cloud
    8.5
    39 Ratings
    14% above category average
    TermSync
    -
    Ratings
    Production Process Design8.636 Ratings00 Ratings
    Production Management8.737 Ratings00 Ratings
    Configuration Management8.536 Ratings00 Ratings
    Work Execution8.336 Ratings00 Ratings
    Manufacturing Costs8.633 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of SAP S/4HANA Cloud and TermSync
    Feature
    SAP S/4HANA Cloud
    8.3
    45 Ratings
    15% above category average
    TermSync
    -
    Ratings
    Forecasting8.240 Ratings00 Ratings
    Inventory Planning8.343 Ratings00 Ratings
    Performance Monitoring8.342 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of SAP S/4HANA Cloud and TermSync
    Feature
    SAP S/4HANA Cloud
    9.0
    42 Ratings
    23% above category average
    TermSync
    -
    Ratings
    Proposal Management10.01 Ratings00 Ratings
    Product Master Data Management8.142 Ratings00 Ratings
    Best Alternatives
    SAP S/4HANA CloudTermSync
    Small Businesses
    Zoho One
    Score8.9 out of 10
    Tipalti
    Score8.7 out of 10
    Medium-sized Companies
    Zoho One
    Score8.9 out of 10
    Stampli
    Score8.2 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
    Yooz
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP S/4HANA CloudTermSync
    Likelihood to Recommend
    8.6
    (561 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    9.4
    (14 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (455 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    5.6
    (77 ratings)
    -
    (0 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.7
    (6 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP S/4HANA CloudTermSync
    Likelihood to Recommend
    SAP
    I think it well suited for organizations with a large and complex infrastructures as it can handle them very easily in my opinion. It is also recommended for companies which are planning to move to mostly automated environments, in which it can be implemented in a good manner. I also think it is not suited or less suited for smaller scale organizations as the cost of operation could exceed the budget.
    Incentivized
    Read full review
    Esker
    If you are one person or managing 10, TermSync allows you to track what you and your team is working on. When to follow up with customers so that no one is missed. It allows you to see if each teammate is pulling their weight and getting done what needs to be done or if more help is needed. The Executive Metrics reports give you all the information for month end reporting and also shows you the weaknesses so you can motivate your team to excel in those areas.
    Incentivized
    Read full review
    Pros
    SAP
    • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
    • It enables faster and accurate data processing, which enhances decision-making.
    • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
    Incentivized
    Read full review
    Esker
    • The dashboard makes it easy to organize my daily work and to track customer contacts.
    • TermSync makes it easy for our customers to communicate with us at a time the best works with their schedule.
    • I love the credit reference reports. This saves us all the time of printing, completing and faxing credit reference reports.
    Incentivized
    Read full review
    Cons
    SAP
    • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
    • Implementation of AI bot on common tasks.
    • There are no offline functionality that users can use remotely.
    • As the scalability of the products grows, they become more expensive.
    Incentivized
    Read full review
    Esker
    • Reporting. It is hard for TermSync to create a report for every business type out there so you may need to have some things customized, but they are always willing to assist.
    • The requirements needed to accept payments online requires some information that larger companies may not want to give out.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
    Read full review
    Esker
    No answers on this topic
    Usability
    SAP
    Day to day data insight is more accurate for manufacturing industry to procure as per forecasted from supplier. Supply and fulfillment cycle becomes more easier. I would say more about performance as we are using this new server so we can see clear difference between SAP S/4HANA Cloud and ECC. Also it has customized business extensions for rapid development.
    Incentivized
    Read full review
    Esker
    No answers on this topic
    Support Rating
    SAP
    The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
    Read full review
    Esker
    No answers on this topic
    In-Person Training
    SAP
    More effective
    Incentivized
    Read full review
    Esker
    No answers on this topic
    Implementation Rating
    SAP
    SAP requires
    a lot of internal and external resources to complete its successful
    implementation. The cloud version requires a deeper understanding of the
    different capabilities of the local systems (hardware) and the connection
    towards your local IT team. We found several problems on our systems that we
    couldn't foresee before the implementation and roll out.
    Incentivized
    Read full review
    Esker
    No answers on this topic
    Alternatives Considered
    SAP
    The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
    Incentivized
    Read full review
    Esker
    When researching for this type of product, I did reach out to other vendors. I worked closely with Billtrust in the past and they were lacking in this area when I was ready to make my move. It is my understanding that they have something very robust in the works but I can't say where that will fall on the cost spectrum. By comparison, other companies, like Get Paid had priced themselves right out of our market. TermSync gave us the tools we needed at a price we could afford in the least amount of time and very little assistance from our IT Group, which was a big relief.
    Incentivized
    Read full review
    Return on Investment
    SAP
    • The financial management part ensures every process is well planned and allocated resources are used efficiently.
    • The development of payroll management ensures that all employees are happily remunerated and, hence, very productive.
    • The creation of solid financial reporting acts as the primary driver in decision-making, which brings more insights into development.
    Incentivized
    Read full review
    Esker
    • Our over 60 day list has been reduced by more than 100 accounts.
    • Our DSO is consistently trending lower.
    • All of the customer notes are stored in one place saving time for everyone.
    Incentivized
    Read full review
    ScreenShots

    SAP S/4HANA Cloud Screenshots

    Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.